Liberty Omdömen 

9 022
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Se mer

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Betygsatt 5 av 5 stjärnor

The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetsunderhåll

Skrivet av företaget

Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(9 022)

1 237 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Nice gentleman Michael arrived at the…

Nice gentleman Michael arrived at the time specified,friendly ,helpful and efficient ,asked if we'd had any problems re boiler and put our minds at rest ,all in all excellent service .

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Nick,

Wonderful news.

Glad you was happy with Michael.

Thanks

Paul

Betygsatt 5 av 5 stjärnor

Engineer was very polite and thorough…

Engineer was very polite and thorough at his work.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good afternoon, Abigale

Thank you for your feedback. We're pleased to hear the engineer was courteous and carried out the work thoroughly. Knowing our customers feel confident in the quality of the service they receive is always rewarding. We appreciate you taking the time to leave a review.

Speak soo,

Adrian.

Betygsatt 1 av 5 stjärnor

Poor planning

Every year I tell them don’t give me one days notice before an inspection and every year they ignore it, the engineers are quick and good thou,

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good afternoon, Jemel,

We’re sorry to hear about your experience and understand your frustration. We appreciate that receiving short-notice appointments year after year, despite previously raising your concerns, is disappointing and not the level of service you should expect. While we’re pleased to hear that our engineers have consistently been professional and efficient when attending, we apologise that our appointment scheduling has caused you inconvenience. Thank you for taking the time to share your feedback, which will be reviewed by the relevant team as we work to improve our communication with customers.

Speak soon,

Adrian

Betygsatt 5 av 5 stjärnor

Phoned to say on his way

Phoned to say on his way
Polite and cheerful
Efficient worker
Tidy.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good afternoon, Elizabeth,

Thank you for your feedback. We're pleased to hear the engineer kept you updated with a call before arriving and that they were polite, cheerful, and efficient throughout the visit. It's also great to know everything was left clean and tidy afterwards. We appreciate you taking the time to share your experience.

Speak soon,

Adrian

Betygsatt 5 av 5 stjärnor

Very friendly and did a thorough job…

Very friendly and did a thorough job while he was here. Checked fire alarms and loft.

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi,

thank you for your feedback, I'm happy everything was thoroughly checked.

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

This engineer arrived on time and was…

This engineer arrived on time and was very pleasant with a friendly attitude.He explained what he was here for and went out of his way to make us feel that he was confident in his abilities..

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Idwal,

thank you for your feedback, its great to hear our engineer did a good job and was on time for you

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

Professional service

Let down again after 1st appointment was cancelled ( same as the previous 2 years). Had text message yesterday stating new appointment today not really enough notice but managed to be here for it. The engineer was very friendly and professional he carried out the service and made no mess whatsoever.

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Gareth,

Sorry to hear the issues regarding 1st appointment.

Glad to hear the job is completed now.

Thanks

Paul

Betygsatt 5 av 5 stjärnor

The man that came to do the gas safety…

The man that came to do the gas safety check was friendly and a very nice man he even fix a problem with the boiler

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hello,

Great to see the boiler problem was fixed.

Thanks

Paul

Betygsatt 5 av 5 stjärnor

Good service

I gave 5 stars because the engineer was very polite and good at fixing the problem

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Simone,

Great to hear the issue was resolved.

Thanks

Paul

Betygsatt 5 av 5 stjärnor

Did a Brilliant job very professional …

Did a Brilliant job very professional explained everything really well kept us informed how things were going. Very polite respected property

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Naomi,

thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

Had 3 gentleman 1 was training

Had 3 gentleman 1 was training, lovely, polite and helpful very good😊

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good morning, Sue,

Thank you for your kind feedback. We're delighted to hear the team, including the trainee engineer, were polite, friendly, and helpful throughout the visit. It's great to know they made such a positive impression and provided a very good service. We really appreciate you taking the time to leave a review.

Speak soon,

Adrian

Betygsatt 5 av 5 stjärnor

On time

On time, quick service, and polite engineer. No issues with liberty when they attend.

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Michael

thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

Very polite gas engineer

Very polite gas engineer
Did a very thorough check

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Christine,

thank you for your feedback, I'm happy to hear our engineer was polite.

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

Great service provided and a pleasant…

Great service provided and a pleasant engineer did the boiler service efficiently.

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi,

thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.

kind regards
Wendy

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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