Lexham are absolutely not deaf friendly. I am profoundly deaf, email is my preferred choice of communication. Lexham know this 😡 I got locked out of my portal after Lexham sent me new documents... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with Lexham insurance once again. Decided to stay with the company as their quote was the best even with all the extras. The website is so easy to navigate and previous customer service exp... Se mer
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I've been insured with Lexham for 4 years now. I've claimed against someone on a nasty accident (non fault). Insurances can sound great, but the truth only comes out when a claim happens. Lexham have... Se mer
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From the amount of time the agent took to ask and answer questions, I did wonder whether I was talking with someone who was on the moon. I found the quotation process painfully slow and at the end I g... Se mer
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Företagsinformation
Skrivet av företaget
Lexham Insurance is a specialist insurance broker providing motor insurance solutions since 2000. Starting as a dedicated motorcycle, scooter and moped insurance broker, we are proud to offer a wide range of insurance schemes for riders across the UK. From learner riders and commuters to delivery riders, electric motorcycles and adventure bikes, our products are designed to support a broad range of riders, vehicles and insurance needs. Over the years, Lexham has evolved from a specialist two-wheel insurance broker into a broader specialist motor insurance business. Today, our insurance services include motorcycle, scooter, motorhome, campervan, quad bike and commercial vehicle insurance. Based in Norfolk, our team supports customers across the UK. We value the feedback shared through reviews, which helps us continue to develop our products, services and customer experience.
Kontaktuppgifter
Storbritannien
- www.lexhaminsurance.co.uk
3,7
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ideal for my motorcycling insurance…
Ideal for my motorcycling insurance needs, easy to navigate website, prompt replies, prompt reminders by email and text and excellent customer service 👍👍👍👍👍
13 september 2026
Svar från Lexhaminsurance
Thank you for taking the time to leave us a positive review! we are glad you have had a positive experience, happy riding!
Svar från Lexhaminsurance
Thank you for your review, happy riding!
Very easy to use and fast to deal with…
Very easy to use and fast to deal with things,
11 september 2026
Svar från Lexhaminsurance
Thank you for your review, we are glad you have had a positive experience.
I have been trying to contact Lexham to…
I have been trying to contact Lexham to speak to an actual person as I have been going round in circles with the chatbot. Awful service. Easy to get Insurance, awful for customer care. Hopefully no-one has an accident and needs to call them.
11 september 2026
Omdöme utan inbjudan
Svar från Lexhaminsurance
Thank you for taking the time to leave a review. We are sorry that you have had a negative experience, if you are able to provide further information we can look into this for you.
Cheap quotes but cannot reach anybody…
Cheap quotes but cannot reach anybody for the life of me. Just trying to make my payment after switching my account, called on multiple days, requested multiple call backs and numerous days. Still haven't managed to make the payment and they have the audacity to email me threatening to cancel! If this doesn't get dealt with asap I will be cancelling myself and taking it up with the FOS to claim my own money back. My reference is attached, contact me via there, I will not send an email to the enquires email, as I have done that countless times already.
11 september 2026
Omdöme utan inbjudan
Svar från Lexhaminsurance
Thank you for taking the time to leave a review. We do apologise that you have experienced difficulty when trying to get in touch regarding your payment. Call volumes can fluctuate but we appreciate the frustration this can cause. We can see that the issue has since been rectified, please advise if we can assist you further.
Great advisers
8 september 2026
Svar från Lexhaminsurance
Thank you for taking the time to leave a positive review!
Svar från Lexhaminsurance
Thank you for your positive review, we are glad you're happy with the service.
So far so good been fairly simple to…
So far so good been fairly simple to get my quote to actual policy so great 👍
10 september 2026
Svar från Lexhaminsurance
Thank you, we are glad you had a good experience, happy riding!
Svar från Lexhaminsurance
Thank you for leaving us a review.
Great service
8 september 2026
Svar från Lexhaminsurance
Thank you for taking the time to leave a positive review.
You guys are great.
10 september 2026
Svar från Lexhaminsurance
We appreciate the positive feedback, happy riding!
Svar från Lexhaminsurance
We appreciate you taking the time to leave a positive review.
Insured on line it was so easy and
Insured on line it was so easy and
Quick at a fair price no waiting on the phone ,very happy highly recommend
It’s the way to do it,no stress
Very happy
8 september 2026
Svar från Lexhaminsurance
Thank you for your positive review.
Svar från Lexhaminsurance
We're sorry to hear that you didn't have the experience you expected. If you could please provide additional information so that we can look into this further for you. Alternatively, please email enquiries@lexhaminsurance.co.uk with more information
Excellent service from Lexham…
Excellent service from Lexham Insurance. The team were extremely helpful, friendly and professional, and dealt with everything quickly and efficiently.
It’s refreshing to receive such a fast and straightforward service, with someone actually taking the time to help. I would happily recommend Lexham Insurance to others. Thank you for your excellent service!
8 september 2026
Svar från Lexhaminsurance
Thank you for your review. We appreciate you taking the time to leave positive feedback!
Don't go for this company
Don't go for this company. I have a 125cc Honda vision. Monthly installment is £169. Their customer service is worse than worst. You are on hold for ages. Last time I called I was on hold for 42 mins. Still did not manage to get anybody on call so hung up. Today again on hold for nearly the same time. Just to change bank details and date the premium goes out of my bank account. Worst. I do not recommend this company. If i am 1 month into the policy the they have such bad customer service I am wondering what is going to happen if something goes wrong in the future. When I called initially to get a quote and to set up the insurance there was an option to set up a call back. Now that option is also gone.
9 september 2026
Omdöme utan inbjudan
Svar från Lexhaminsurance
We are sorry to hear you had a negative experience. If you could please provide further details, we would be happy to look into the policy and arrange for somebody to call you. Alternatively, please email enquiries@lexhaminsurance.co.uk with more information
Svar från Lexhaminsurance
We're glad you had a positive experience. Thank you!
Svar från Lexhaminsurance
Thank you for taking the time to leave your review.
Svar från Lexhaminsurance
Thank you for your positive review!
Bike insurance
lexhaminsurance
Easy navigation step by step web site
great experience 10/10
7 september 2026
Svar från Lexhaminsurance
We appreciate you taking the time to leave a positive review.
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