Lexham are absolutely not deaf friendly. I am profoundly deaf, email is my preferred choice of communication. Lexham know this 😡 I got locked out of my portal after Lexham sent me new documents... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Lexham are absolutely not deaf friendly. I am profoundly deaf, email is my preferred choice of communication. Lexham know this 😡 I got locked out of my portal after Lexham sent me new documents... Se mer
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Very happy with Lexham insurance once again. Decided to stay with the company as their quote was the best even with all the extras. The website is so easy to navigate and previous customer service exp... Se mer
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I've been insured with Lexham for 4 years now. I've claimed against someone on a nasty accident (non fault). Insurances can sound great, but the truth only comes out when a claim happens. Lexham have... Se mer
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From the amount of time the agent took to ask and answer questions, I did wonder whether I was talking with someone who was on the moon. I found the quotation process painfully slow and at the end I g... Se mer
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Lexham Insurance is a specialist insurance broker providing motor insurance solutions since 2000. Starting as a dedicated motorcycle, scooter and moped insurance broker, we are proud to offer a wide range of insurance schemes for riders across the UK. From learner riders and commuters to delivery riders, electric motorcycles and adventure bikes, our products are designed to support a broad range of riders, vehicles and insurance needs. Over the years, Lexham has evolved from a specialist two-wheel insurance broker into a broader specialist motor insurance business. Today, our insurance services include motorcycle, scooter, motorhome, campervan, quad bike and commercial vehicle insurance. Based in Norfolk, our team supports customers across the UK. We value the feedback shared through reviews, which helps us continue to develop our products, services and customer experience.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They are the worst insurance. Dont insure with them clearly they dont want to answer any phone calls. There live chat operaters are the worst. Personally i feel like all of them should get fired. Especially julia no manners, doesn’t know about customer service. She kept on calling me a lier when i said the operators kept on ending the call, each time they put on hold for 45+ min. To add I have nearly been insured with them for a whole year and everytime i phone them i have issues and stress

Svar från Lexhaminsurance
Would like to have slightly better access to a real person to talk to.

Svar från Lexhaminsurance
A good renewal price. But ringing the renewal number was the problem. Couldn't get anybody to answer the phone

Svar från Lexhaminsurance
Very great insurance company reasonably priced always offer great predictions on great offers and very reliable

Svar från Lexhaminsurance
I can’t move my bike yet as the navigateur shows it’s not insured

Svar från Lexhaminsurance
The renewal quotation was cheaper than last year, that was until a renewal fee of nearly £90 was added.
I have stayed this time, but this to me is excessive.

Svar från Lexhaminsurance
Very disappointing experience with Lexham Insurance – avoid if possible.
I cancelled my motor insurance policy with Lexham after being insured for only 10 days, and I was shocked by how much money they deducted.
I paid a £273.18 deposit, but after just 10 days they deducted £246.43 in different charges, including a time-on-risk charge, a non-refundable administration fee, an insurer cancellation fee, and a broker cancellation fee. I was left with only £26.75 refunded. Losing almost the entire deposit for only 10 days of cover feels completely unreasonable.
The customer service was even worse. I tried calling multiple times and waited on hold for around 45 minutes, but nobody answered the phone. It was impossible to get help or speak to anyone about my cancellation.
This has been one of the worst customer service experiences I’ve had with an insurance company. I’m sharing my experience so other people know what to expect before choosing Lexham Insurance.

Svar från Lexhaminsurance
Have been trying to pay my insurance premium and nobody’s answering my call !

Svar från Lexhaminsurance

Svar från Lexhaminsurance
I’m very happy with Lexham Insurance. Excellent service, quick response, and very helpful staff. Highly recommended

Svar från Lexhaminsurance
Meet my requirements and competitively priced.

Svar från Lexhaminsurance
Not the easiest of Insurance to speak too , numbers Invalid, Then waited 45 minutes no answer. Only Renewed policy as was much he same price as last year, and saves chasing up your no claim proof to move on

Svar från Lexhaminsurance
Difficult to get hold of. Don't return calls at time requested and don't answer emails promptly.
I can't change insurance provider due to my bike but insurance was I suppose competitive and when you do speak to them, staff are polite

Svar från Lexhaminsurance
Everything was easy and straightforward. The renewal quote came through, it was reasonable so I went for it. The new policy started smoothly.

Svar från Lexhaminsurance

Svar från Lexhaminsurance
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