Lexhaminsurance Omdömen 

1 990
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Lexham are absolutely not deaf friendly. I am profoundly deaf, email is my preferred choice of communication. Lexham know this 😡 I got locked out of my portal after Lexham sent me new documents... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very happy with Lexham insurance once again. Decided to stay with the company as their quote was the best even with all the extras. The website is so easy to navigate and previous customer service exp... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been insured with Lexham for 4 years now. I've claimed against someone on a nasty accident (non fault). Insurances can sound great, but the truth only comes out when a claim happens. Lexham have... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

From the amount of time the agent took to ask and answer questions, I did wonder whether I was talking with someone who was on the moon. I found the quotation process painfully slow and at the end I g... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsmäklare
  2. också i
  3. Försäkringsbolag för motorcyklar

Skrivet av företaget

Lexham Insurance is a specialist insurance broker providing motor insurance solutions since 2000. Starting as a dedicated motorcycle, scooter and moped insurance broker, we are proud to offer a wide range of insurance schemes for riders across the UK. From learner riders and commuters to delivery riders, electric motorcycles and adventure bikes, our products are designed to support a broad range of riders, vehicles and insurance needs. Over the years, Lexham has evolved from a specialist two-wheel insurance broker into a broader specialist motor insurance business. Today, our insurance services include motorcycle, scooter, motorhome, campervan, quad bike and commercial vehicle insurance. Based in Norfolk, our team supports customers across the UK. We value the feedback shared through reviews, which helps us continue to develop our products, services and customer experience.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(1 990)

370 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They are the worst insurance

They are the worst insurance. Dont insure with them clearly they dont want to answer any phone calls. There live chat operaters are the worst. Personally i feel like all of them should get fired. Especially julia no manners, doesn’t know about customer service. She kept on calling me a lier when i said the operators kept on ending the call, each time they put on hold for 45+ min. To add I have nearly been insured with them for a whole year and everytime i phone them i have issues and stress

18 september 2026
Omdöme utan inbjudan
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

Thank you for taking the time to leave a review. We are sorry you have had a negative experience, if you are able to provide more details we can investigate this for you. Alternatively email enquiries@lexhaminsurane.co.uk with additional information.

Betygsatt 3 av 5 stjärnor

I can’t move my bike yet as the…

I can’t move my bike yet as the navigateur shows it’s not insured

17 september 2026
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

Thank you for your review. Sometimes it can take the MID up to 7 days to update the system, please contact enquiries@lexhaminsurance.co.uk to enquire further.

Betygsatt 4 av 5 stjärnor

The renewal quotation was cheaper than…

The renewal quotation was cheaper than last year, that was until a renewal fee of nearly £90 was added.
I have stayed this time, but this to me is excessive.

17 september 2026
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Svar från Lexhaminsurance

We appreciate you taking the time to leave your review.

Betygsatt 1 av 5 stjärnor

Very disappointing experience with…

Very disappointing experience with Lexham Insurance – avoid if possible.

I cancelled my motor insurance policy with Lexham after being insured for only 10 days, and I was shocked by how much money they deducted.

I paid a £273.18 deposit, but after just 10 days they deducted £246.43 in different charges, including a time-on-risk charge, a non-refundable administration fee, an insurer cancellation fee, and a broker cancellation fee. I was left with only £26.75 refunded. Losing almost the entire deposit for only 10 days of cover feels completely unreasonable.

The customer service was even worse. I tried calling multiple times and waited on hold for around 45 minutes, but nobody answered the phone. It was impossible to get help or speak to anyone about my cancellation.

This has been one of the worst customer service experiences I’ve had with an insurance company. I’m sharing my experience so other people know what to expect before choosing Lexham Insurance.

14 september 2026
Omdöme utan inbjudan
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

We apologize for the negative experience you have had. If you could please provide additional information so that we can locate your policy, we would be happy to look into this further for you. Alternatively, please email enquiries@lexhaminsurance.co.uk with further information.

Betygsatt 2 av 5 stjärnor

Have been trying to lay my insurance…

Have been trying to pay my insurance premium and nobody’s answering my call !

16 september 2026
Omdöme utan inbjudan
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

Thank you for your feedback, please email enquiries@lexhaminsurance.co.uk who will request for someone to contact you. We apologise for the delays we are currently experiencing high volumes of calls.

Kind regards
Lexham Insurance Consultants

Betygsatt 5 av 5 stjärnor

No hassle

No hassle. No drama.. I'm very impressed with this company

16 september 2026
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

thank you for the positive feedback, we appreciate your time.
Kind regards
Lexham Insurance Consultants

Betygsatt 5 av 5 stjärnor

I’m very happy with Lexham Insurance

I’m very happy with Lexham Insurance. Excellent service, quick response, and very helpful staff. Highly recommended

16 september 2026
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

thank you for the positive feedback, we appreciate your time.
Kind regards
Lexham Insurance Consultants

Betygsatt 3 av 5 stjärnor

Not the easiest of Insurance to speak…

Not the easiest of Insurance to speak too , numbers Invalid, Then waited 45 minutes no answer. Only Renewed policy as was much he same price as last year, and saves chasing up your no claim proof to move on

11 september 2026
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

Thank you for your review, I apologise for the delays endured. we are currently ongoing recruitments and are satisfied this will have a positive effect on our call wait times.
Thanks
Lexham Insurance Consultants

Betygsatt 3 av 5 stjärnor

Difficult to get hold of

Difficult to get hold of. Don't return calls at time requested and don't answer emails promptly.

I can't change insurance provider due to my bike but insurance was I suppose competitive and when you do speak to them, staff are polite

14 september 2026
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Svar från Lexhaminsurance

Thank you for your review, I apologise for any delays you have endured we are currently experiencing high volumes of calls and emails and are responding as soon as possible. Please be informed we cannot guarantee a timed call back but will try our best. Should you wish to discuss anything further please email enquiries@lexhaminsurance.co.uk your email will be forwarded to the relevant department.
kind regards
Lexham Insurance Consultants

Betygsatt 5 av 5 stjärnor

This Company

This Company, they are very good service

14 september 2026
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

Thank you for taking the time to leave us a review! We are glad you are happy with the service.

Betygsatt 5 av 5 stjärnor

Easy renewal

Everything was easy and straightforward. The renewal quote came through, it was reasonable so I went for it. The new policy started smoothly.

14 september 2026
Logotyp för Lexhaminsurance

Svar från Lexhaminsurance

Thank you for taking the time to leave us a positive review, we are glad to hear you had a good experience renewing with us, happy riding!

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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