Helpful with legal matters. Although a shame you don’t get to talk to people or every query and you are limited to 3 questions but all in All pretty good considering landlords are being so despicable... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with this opportunity to receive support and reliable answers from knowledgeable staff. Only missed out on 5 stars due to the waiting time for replies. That is presumably down to the ser... Se mer
Företaget har svarat
They are unable to deal with leasehold issues. They are incompetent, lack of any knowledge and any ability to help. They very quickly send you to a solicitor, without explaining that a private sol... Se mer
Företaget har svarat
My queries were complex. The answers I received were concise, with details of where to seek ongoing help. The response was greatly appreciated. It is good to know there is such help available since le... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.
Kontaktuppgifter
2 Marsham Street, SW1P 4DF, London, Storbritannien
- 020 7832 2500
- info@lease-advice.org
- www.lease-advice.org
4,0
Bra
2 tn omdömen
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Leaseholder query
Speedy, very detailed, point by point accurate response to my leaseholder query. I find this a very helpful platform to use, so I can approach my landlords with legal speech to my housing issues.
8 september 2026
Svar från The Leasehold Advisory Service
Thank you for your kind feedback. We’re glad the advice was clear, detailed and helpful in addressing your leasehold query.
Svar från The Leasehold Advisory Service
Thank you for your review. We’re pleased we could respond quickly and hope the advice was helpful.
After waiting 7 days I got a very
Waited 7 days for some very basic advice that wasn't useful. I originally contacted you as a friend had a really helpful 15min legal advice call with you.
9 september 2026
Svar från The Leasehold Advisory Service
We’re sorry to hear that you didn’t find the advice helpful and that the service didn’t meet your expectations. Please email us at info@lease-advice.org with your details and we’ll look into what happened.
Svar från The Leasehold Advisory Service
Thank you. We’re pleased we could answer your questions and that you found the advice helpful.
A vital service for leaseholders
A vital service, very helpful, probably not enough people know this service exists. Thank you for being there!
14 juli 2026
Svar från The Leasehold Advisory Service
Thank you for your kind words and for highlighting the importance of the service. We’re glad we could help.
Svar från The Leasehold Advisory Service
We’re sorry to hear about your experience. Please email us at info@lease-advice.org with your details so we can look into what happened and review the service you received.
got there in the end
absaloutly useless to start and I told you so but you then responded to the question I actually asked and That was spot on !!
9 september 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback. We’re pleased the follow-up addressed your question and gave you the answer you needed.
Svar från The Leasehold Advisory Service
Thank you for your feedback. We’re pleased we could listen to your concerns and provide helpful advice on your next steps.
Great service
Great service, Gives excellent advice and it's up to date with current regulations. Good communication.
8 september 2026
Svar från The Leasehold Advisory Service
Thank you for your kind feedback. We’re pleased you found the advice helpful and up to date, and that you had a positive experience with our service.
Svar från The Leasehold Advisory Service
We’re sorry to hear that you were unhappy with the advice you received. We take concerns about the accuracy of our advice seriously. If you’d like us to look into your experience, please contact us at info@lease-advice.org.
Svar från The Leasehold Advisory Service
Thanks for your feedback. We’re glad you received great service and helpful advice from our team.
They knew what I was talking about…
They knew what I was talking about especially the Man
4 september 2026
Svar från The Leasehold Advisory Service
Thanks for your feedback. We’re pleased our team understood what you needed and were able to help.
There is a discrepancy between the…
There is a discrepancy between the length of my lease between the freeholder and the land registry l. I was advised to get in contact with both of them. I did and they are still contradicting each other. None the wiser! No help for my situation.
2 september 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback. We’re sorry that you were left without a clear resolution. Where information held by the freeholder and Land Registry differs, it can be difficult for us to advise further without the discrepancy first being clarified by the parties responsible for those records. We appreciate how frustrating this must be when you have already contacted both and are still receiving conflicting information.
I was quickly given the information I…
I was quickly given the information I requested. Unfortunately, there isn't anything I can do to improve my situation. This was not the fault of the LAS.
26 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for taking the time to leave a review. We’re pleased we were able to provide the information you needed, even though we appreciate it wasn’t the outcome you had hoped for.
The man I spoke to seemed to be well…
The man I spoke to seemed to be well informed, and despite me not getting the answers I wanted, (because of my tight lease stipulations), he did give me some advice on forthcoming legislation on extending, and advised me to wait a bit, before it comes into force.
26 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback. We’re pleased that our adviser was able to explain your position and provide some guidance on the forthcoming changes to leasehold legislation. We appreciate that the current terms of your lease may limit the options available to you, and hope the information provided was helpful in considering your next steps.
I appreciate the advice and have a…
I appreciate the advice and have a clear understanding of my course of action.
27 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback. We’re pleased the advice helped clarify your options and next steps.
Very knowledgeable and helpful.
25 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your kind feedback, Jim. We’re glad you found the advice knowledgeable and helpful.
Helpful and thorough
Easy to arrange a call, the advisor was prepped and ready and was clear during the call and followed up with a summary of all discussed, possible actions and any other pertinent info.
25 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback, Sam. We’re pleased you found the process straightforward and the advice clear and thorough, including the follow-up summary.
The advisor was friendly
The advisor was friendly, knowledgeable and component. She could explain things in such a way that it was easy to understand.
25 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your kind feedback. We’re pleased your adviser was able to explain things clearly and make the information easy to understand.
The advice was good
The advice was good, eventually,but stayed in yesterday afternoon call. Despite receiving 3 notifications telling me when my appointment was to be, the call didn't come, had to make contact again
27 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback, Marilyn. We’re pleased you found the advice helpful, but we’re sorry your scheduled call did not take place as expected and that you had to contact us again.
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