Yes.. it was my first time receiving the carpark ransom money documentation through the post, I had declined to pay for for many reasons and many months but after some deliberation I decided to speak... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received a letter from them obviously. Called the help line, a woman in very aggressive manner explained to me what I may have done wrong, although none of that applied. Basically, felt like I am the... Se mer
I spoke to Karen Maddock l must say her professionalism was brilliant and l didn’t think l was actually on the phone with a debt recovery officer. She took her time to understand why l called she reas... Se mer
So despite the reason for having to call up not being a great reason (parking sense) the customer service was amazing. The chap on the phone was empathetic and help me understand my options clear... Se mer
Företagsinformation
Skrivet av företaget
Debt Recovery Plus is a leading provider of debt resolution services to the private parking sector, delivering exceptional service and excellent results for all our clients. We provide end-to-end solution spanning the full debt life-cycle: from pre-debt appeals through to debt resolution, including legal and litigation. We are proud members of the British Parking Association (BPA) and the International Parking Community (IPC).
Kontaktuppgifter
Storbritannien
- www.debtrecoveryplus.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 29 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
After trying to sort a fine through the…
After trying to sort a fine through the club that I got it from I finally called the debt recovery service and spoke to Mike Gibson who was absolutely amazing he cancelled my debt straight away much to my relief after panicking for so long, the club kept telling me it was sorted, I also received an email straight away from Mike.

Svar från Debt Recovery Plus
Contacted the company,no hassle getting…
Contacted the company,no hassle getting through, spoke to Mike Gibson and stated the case to him that PCN was not my wife's vehicle shown, he double checked and agreed with us. He then cancelled proceedings and sent us a nicely worded email. Thnx all round.

Svar från Debt Recovery Plus
Courteous and efficient
Rachael was courteous, informative and efficient.

Svar från Debt Recovery Plus
Cleared a mistaken parking fine faster…
Cleared a mistaken parking fine faster than I could actually speak to the parking company.
Wrongly issued PCN cancelled
Wrongly issued PCN cancelled thanks to the support and assistance of Graeme Nuttall. Thanks Mr Nuttall once again!

Svar från Debt Recovery Plus
I had previously phones
I had previously phones, debt recovery plus and the first time the member of staff would not listen to a word.I was saying. I found the second time after receiving a bigger phone. I spoke to a very professional staff member called Mike who realise very quickly there was a mistake to why I receive a fine and cancelled it straight away. Extremely happy with the service, Thank you so much for your help

Svar från Debt Recovery Plus
Easy to contact got through to someone…
Easy to contact got through to someone straight away. Spoke to Robert who was very helpful & understanding. Problem was resolved very rapidly and professionally. Thank you.

Svar från Debt Recovery Plus

Svar från Debt Recovery Plus
Thank you Joshua Brierley
Thank you Joshua Brierley for helping me with my case!
Very responsive and helpful. I appreciate your efforts and keeping me updated throughout.

Svar från Debt Recovery Plus
Josh Brierley listened to me properly
Josh Brierley listened to me properly, it has now been admitted that I did make a call to park on 08/11/2025 and this means APCOA employee lied. I was never told there is a page for blue badge appeals and uploading your blue badge on. My fine has now been cancelled, sadly other staff simply did not believe me, I am glad he is diligent and impartial, no payment was ever due.

Svar från Debt Recovery Plus
Very helpful and good communication
Very helpful and good communication
Monica was extremely professional and…
Monica was extremely professional and polite. She allowed me to speak and actively listened to me which allowed her to deal with my query efficiently - leading to a very satisfactory outcome.

Svar från Debt Recovery Plus
Spoke to Monica about my son’s parking…
Spoke to Monica about my son’s parking ticket after it had been cancelled. She explained it had been cancelled but after the letter was sent. Case was closed and she confirmed by email straight away for reassurance. Thank you

Svar från Debt Recovery Plus
Karen Maddock was very helpful and got…
Karen Maddock was very helpful and got our issue resolved quickly and smoothly without any troubles.

Svar från Debt Recovery Plus
Waiting time in queue, but service was good
It took some time to get through, I had to wait around 10-15 mins. However, once I got through, Juned was polite and helpful. He dealt with my query immediately without wasting time and his follow up email response was prompt. Thank you!

Svar från Debt Recovery Plus
Mike Gibson was very thorough
Mike Gibson was very patient, helpful and thorough with my enquiry which resulted in confirmation of my payment.

Svar från Debt Recovery Plus
Karen Maddock was very polite and…
Karen Maddock was very polite and helpful. Would 100% recommend to speak to her if you have any problems.

Svar från Debt Recovery Plus
mike was very helpful with this problem…
mike was very helpful with this problem premier park was the issue has I had already sent this images over to them

Svar från Debt Recovery Plus
Very Good
The person I spoke to, Mike Gison, was very polite and informative. The matter was concluded very efficiently.

Svar från Debt Recovery Plus
Very good communication and short…
Very good communication and short waiting time on the phone.
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