We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... Se mer
Företaget har svarat
Simple to use and more customer friendly than another scheme was proven to be in the past. This was so easy to use and clear, no hidden traps or penalties for using a different retailer to the one run... Se mer
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I personally wouldn't bother ordering direct from their shop if you are in a hurry. Despite stock showing as in stock, it can take some time for delivery. I was ordering through their work scheme... Se mer
Involved with cycle to work scheme, very helpful on the phone guiding through the process. Would use them again. Any questions on your order you can phone them up and you speak to an actual person q... Se mer
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6 Europa Way, SA5 4AJ, Swansea, Storbritannien
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well. Not really sure what to say but wow.
These guys are great
Excellent customer service
The communications spot on
Thank you guys.

Svar från Cycle Solutions
Cycle Solutions were very responsive to any questions I had and were helpful and friendly. Build and delivery were within days of me ordering my bike and they kept me informed at every stage.

Svar från Cycle Solutions

Svar från Cycle Solutions
Great communication from the start of the process until delivery. My order was dealt with quickly, bike built and delivered within a week. Great service and would highly recommend.

Svar från Cycle Solutions
I ordered a bike through the Cycle2Work scheme. The bike was delivered assembled and serviced. After a quick set up with a helpful guide, it was good to go! It also came with complimentary multitool and spanner which made set up a breeze. Very pleased with the speed and efficiency of the ordering/ delivery process.

Svar från Cycle Solutions
I purchased my bike through cycle solutions as part of the cycle to work scheme and their selection, price and service was excellent. Even when I had to do some returns it was quick and responsive. Will definitely be going to them for my future cycle needs.

Svar från Cycle Solutions
Clear instructions, good communication and simple to complete process.

Svar från Cycle Solutions
Quick approval of online cycle shop quote.

Svar från Cycle Solutions
The process was smooth and although the bike was out of stock it was sourced quickly and delivered very soon after that.
The bike was built beautifully and needed very little setting up at home...
I'm loving my new bike and would recommend using Cycle Solutions through Vivup for cycle to work.

Svar från Cycle Solutions
Great experience with this company. Dealt with them a few times now and never had a problem.

Svar från Cycle Solutions
I got a bike through the Cycle to Work Scheme. End to end the process was well signposted and executed. I also found staff I emailed or spoke with friendly and helpful. And I'm enjoying the new bike, having cycled to the office with it this morning.

Svar från Cycle Solutions
One of the worst companies I have ever had to deal with. A warranty that doesn't cover anything. The derailleur got bent as the chain was not aligned properly. Didn't realise this as rode the bike and the chain snaps. Emailed them and said nothing they can do as its wear and tear. I advised totally understand that not my first bike had Mountain Bike and road bike before this and both lasted for years without any problem. This brand new bike after riding it once the chain snaps off. Took into halfords to check and they advised the derailleur wasnt on straight hence why the chain pulled and jammed in the gear change. To my dismay they have advised they will not do anything and apparently they are cyclists haha. What a joke. Wish I never spent a penny with this company.

Svar från Cycle Solutions
Super fast turnaround of cycle delivery. A little disappointing shifter batteries arrived flat and had to be replaced before using for the 1st time.

Svar från Cycle Solutions
Very smooth initial ordering/delivery process through C2W. Was very anxious about the product as saw a lot of bad reviews on google after ordering, however bike arrived in good condition on time as expected. Took it for a service before riding it and there were a few small setup issues (derailleur slightly off, handlebars too wide, bar tape a bit enthusiastic) but they were minor and did not impact function. Overall very happy

Svar från Cycle Solutions
Ordered and delivered within a very small timeframe - no issues at all
Fantastic service and company

Svar från Cycle Solutions
Great service. Quick delivery. Easily contactable for questions and queries.

Svar från Cycle Solutions
Great choice of bikes with a good discount. The process was easy to complete and once my employer authorised my application, I had my bike the next day. The bike came fully assembled (including the tyres). I would highly recommend the guys for your new bike.

Svar från Cycle Solutions
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