Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Wanted to get a bike for Xmas for my son and ended up buying one aswell. Dealt with a gentleman called Paul both times, once when deciding what bikes to get and the second when picking them up.... Se mer

Företaget har svarat

Företagsinformation

  1. Cykelaffär

Skrivet av företaget

We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

289 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Service feedback

Received regular feedback concerning delivery of the bike and delivery driver contacted an hour before arriving to ensure ready for delivery.
Very pleased with the bike and additional items provided by up rise bikes.

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered a Merida Scultura at 8am on the…

Ordered a Merida Scultura at 8am on the Thursday, was delivered to me up in the Scottish Highlands lunchtime the next day and delivery was free. Absolutely delighted. Will definitely use Uprise again. Excellent service.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Awesome, thanks for your review!

Betygsatt 5 av 5 stjärnor

Great service with prompt delivery

Great service with prompt delivery. I also called to discuss an addition and everything arrived together. Thank you

25 februari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Thank you very much for your review!

Betygsatt 5 av 5 stjärnor

Highly recommended

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous bikes. I got great advice but in a totally non-pushy way. The after service is excellent too. It is so much better than just buying online. If you’re thinking about buying an e-bike I would suggest going to see them and having a chat. They’ll also make you a lovely cup of coffee…

5 mars 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Amazing, thank you very much for your review!

Betygsatt 5 av 5 stjärnor

Helpful service

I spoke to someone in the shop who w a really helpful and enabled me to order in line with confidence.
When ordered the bike came remarkably quickly with only the bars to straighten out.

19 februari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Thanks very much for your review!

Betygsatt 2 av 5 stjärnor

Quite disappointing.

Competitive prices and fast shipping but their customer service leaves a lot to be desired. I bought a new bike and when it arrived, I had a couple of queries. I sent them an e-mail but never got a reply. A few days later I sent a reminder which they answered but only partially. So I e-mailed them again and, again, they did not reply. I spent nearly £3,000 with them and they don't seem to care about answering e-mails. I always think bike shops should be about more than just sales. They should also be a point of reference for information and advice. Sadly, Uprise do not seem to agree. I was also sent a checklist with my new bike. You ticked the box to say bell was fitted (it wasn't). You ticked the box to say front and rear reflectors were fitted (they weren't). It makes me wonder if the bike was checked at all before leaving your warehouse. I wont be buying from Uprise in the future. Quite disappointing.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

I'm very sorry to read of your experience, I followed up on your behalf and spoke with our customer service team who did confirm that there was an issue with the emails dropping into a different folder than expected which has been rectified our side but completely appreciate that this doesn't help the frustration that you will have experienced on this order. With regards to the bike issues, I will ask our aftersales department to reach out to you and get this resolved. Once again, I would like to apologise for the inconvenience and that we haven't on this occasion, reached the standard that we set ourselves.

Betygsatt 5 av 5 stjärnor

Purchased Amflow MTB and took it home…

Purchased Amflow MTB and took it home but after ride gears needed adjusting.
Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning.
Excellent service , very knowledgable (Paul went through setup in detail with me)and friendly members of staff and very helpful. Would highly recommend.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Great to read we could get you back riding quickly, thanks for your review!

Betygsatt 5 av 5 stjärnor

Bought a bike from them which arrived…

Bought a bike from them which arrived with a slight imperfection I contacted them and they where more than helpful they where quick to advise and get the problem sorted which doesn’t normally happen these days I would definitely use this company again, many thanks to all the team 😁

1 december 2025
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Glad we could get that sorted for you, thanks for the review!

Betygsatt 5 av 5 stjärnor

Brilliant communication

Brilliant communication, fast delivery and a great price. I was very pleased with the bike when it arrived and the service I received throughout.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Excellent, thanks for your review!

Betygsatt 5 av 5 stjärnor

Great service

Great service ordered the bike and it was sent out next day bike arrived all set up only had to put the handle bars on. Well recommended seller

12 januari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Thank you very much for your review!

Betygsatt 5 av 5 stjärnor

Very good experience

I can’t express enough how good the service was by the staff in the E bike showroom, very warm and welcoming.
I told them what I was looking for and they run me through various options and explained everything very well.
I will definitely be going back there and would most certainly recommend anyone to go there.

7 januari 2026
Omdöme utan inbjudan
Logotyp för Uprise Bikes

Svar från Uprise Bikes

Awesome, thank you very much for your review!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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