I visited BPW with my 13yr old son and the experience was first class ! I would estimate that there were quite alot of people riding that day by how full the car parks were but every trail we rod... Se mer
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Det här tycker kunderna
Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Se mer
Företaget har svarat
Great days riding Overall a fantastic facility after three visits I remain impressed The blues are all top quality and I look forward to tackling the reds Uplift and queues all run very efficie... Se mer
Företaget har svarat
Great day riding with my son. Plenty of trails for all abilities, good for progression. Really liked the qualifiers idea, A give you confidence for the trail ahead once done, B allows the trails to be... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Kontaktuppgifter
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Storbritannien
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
4,7
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
There’s lots of hype and it’s deserved
There’s lots of hype and it’s deserved. Easy friendly check in, uplift guys were brilliant and the techs in the workshop. We will be coming back
27 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
John-Paul, that's brilliant to hear 🙌
BPW definitely gets talked about a lot, so it's always nice when visitors feel it lives up to the reputation 👊😎
Great to hear the uplift team, workshop crew and check-in team all helped make for a great day.
We'll see you back soon.
The BPW Team 🤘
Excellent as ever
Excellent as ever - this time staying at Travel Lodge 5 mins away - bowling complex and Nando’s what else does an exhausted teenager son need ! BPW service was great - everyone so helpful especially the uplift team . Best day out in Wales
27 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Eamon, sounds like you've nailed the perfect BPW family weekend 😅🙌
A great day riding followed by bowling, Nando's and an exhausted teenager sounds like a successful trip all round 👊
Thanks for the shout-out to the uplift crew and team. "Best day out in Wales" is a huge compliment!
The BPW Team 🤘
First time visiting
First time visiting, had a blast, staff helped with bike everytime on uplift, friendly and helpful. Had really great day.
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Sue, we're stoked you had a blast on your first visit 🙌
The uplift crews are always happy to help with loading bikes, especially when riders are new to the process 👊
Thanks for the lovely review and hopefully we'll see you back for another great day soon.
The BPW Team 🤘
Great evening trails - sort the scran out
Trails were great fun and maintained well.
The canteen was a letdown again. The last time i did an evening ride, last year, we finished up on the uplift only to come down and find the canteen had stopped serving food.
This time (friday 24th July) advertised as a 'wings and beer night' - uplift finishes at 8pm. At 7:55pm there are no wings left, only pizza which was just OK. You cant adevertise a wings night and be sold out before the uplift even finishes.
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Tom, thanks for the feedback 👊
We're really pleased you enjoyed the trails and trail conditions.
We're sorry to hear the catering didn't quite hit the mark on Friday evening.
You're absolutely right that it's disappointing to arrive at the end of a Wings & Beer session and find the wings have sold out. While we'd much rather sell out than have food go to waste, we appreciate that doesn't make it any less frustrating when you've been looking forward to them.
We'll pass the feedback on to the café team as they continue refining the evening sessions 👍
The BPW Team 🤘
Svar från BikePark Wales
Thanks 🙌
We're delighted to hear BPW continues to deliver a great day every time you visit 👊😎
Hopefully we'll see you back for many more!
The BPW Team 🤘
As always a great time
As always a great time, great trails, loved some of the new lines.
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Cheers Andrew 🙌
It's always great to hear returning riders enjoying the new additions to the trail network 👊
Glad the new lines hit the mark and we'll keep working on finding ways to give you reasons to come back 😎
The BPW Team 🤘
It’s very well organised to get you on…
It’s very well organised to get you on the hill quickly, trails are incredible
26 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks Ross 🙌
Getting riders on the hill quickly so they can spend more time riding is exactly what we're aiming for 👊
Great to hear the trails delivered too. See you back up here soon.
The BPW Team 🤘
Great bike park
Great bike park , staff all very friendly, uplift very efficient,trails are fantastic 🤙
26 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Cheers 🙌
Friendly team, efficient uplift and fantastic trails... that's exactly what we like to hear 👊😎
Thanks for the support and we'll see you again soon.
The BPW Team 🤘
Brilliant trails
Brilliant trails, great helpful staff when my son had a crash and the cafe was super too!
26 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Melissa, thanks for the review 🙌
We're sorry to hear your son had a crash, but we're really pleased the team were able to help when you needed them 👊
It's great to hear the trails and café both hit the mark too. We hope your son recovered quickly and we'll see you all back soon.
The BPW Team 🤘
I gave 4/5 stars leaving the 1 off due…
I gave 4/5 stars leaving the 1 off due to the price of uplift tickets raising again. When I first started coming it was £35 for the day and it’s now £60 for a Saturday £58 Sunday. For this money I’d expect all trails to be running and to be fully maintained but they’re not. Now I was very pleased to see some freshened up parts of my favourite trails today but there is still a very large portions which needs love. Overheads or not please spend the money on the trails more.
26 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Shane, thanks for the honest feedback 👊
We completely understand that price increases are never popular. Since those early days, we've significantly expanded the trail network, increased the uplift fleet, invested heavily in facilities, staffing, maintenance and trail development, and we're continuing to build and improve year-round.
We're pleased you noticed some of the recent trail work, and rest assured our trail crew are constantly prioritising maintenance and improvements across the network 👍
Thanks for your continued support, it genuinely helps us keep investing back into the riding experience.
The BPW Team 🤘
All very seamless great day
All very seamless check-in easy, bike hire and pickup process super slick, bike park very busy but not noticeable in the uplift times very slick there also managed enough uplifts for me.
Staff I meet all great and helpful in all sections.
No parking issues.
The reason for missing star was the Handle bar grips were very hard/worn on the hired bike, maybe nit picking here but my hands were in bits at the end of the day, I should had have asked them to be changed so perhaps my fault.
Thank you for a great Day
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Tony 🙌
Thanks for the great review. We're delighted to hear everything ran smoothly from check-in through to bike hire and uplift 👊
Sorry to hear the grips weren't ideal for you. If you ever find something isn't quite right on a hire bike, please let the team know, we're always happy to help where we can 👍
Hope the hands have recovered and we'll see you back soon.
The BPW Team 🤘
Had a great time
Had a great time, the staff were great and very helpful
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks Alex 🙌
We're really pleased you had a great time and that the team looked after you throughout the day 👊
Hopefully we'll be welcoming you back for more laps in the near future.
The BPW Team 🤘
Love the trails, sing the tails!
everyone loves to bleat about the lifts, but after the first 2-3 runs in the morning the riders spread out over the hill and the queues reduce.
Q. Could riders have other drink options at end of day? Something “not beer” and not fizzy that helps physical recovery like: milkshakes? (even just if they are in the fridge) help me makes the most of a second day on the hill. If you can get the fridge restocked earlier in the day that would help. Cheers guys!
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Adam, love this 😅🙌
You're absolutely right that once the first few runs are done, riders spread out across the mountain and things usually settle down nicely 👊
Great suggestion on recovery drinks too. We'll pass it on to the café team, after a big day riding, something other than beer or fizzy drinks definitely has its appeal 👍
Thanks for the feedback and we'll see you soon,
The BPW Team 🤘
Great day out with the lads
Great day out with the lads trails for every level. Great food, great up lift and great beer. Overall a great day out wish it was nearer me.
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Jonathan, sounds like a cracking day out with the lads 🙌
Great trails, good food, cold beer and plenty of uplift laps is a pretty hard combination to beat 👊😎
If only we could move the mountain a little closer to everyone! 😅
Thanks for the review and see you again soon.
The BPW Team 🤘
An absolutely jaw dropping experience…
An absolutely jaw dropping experience me and my son went and boy was it amazing! So many trails and so many different lines you can take.
I recommend trails like A470 and AC/DC which you can go to straight after the uplift - highly recommend, worth the price
Bike park wales, you’ve done an amazing job well done and I will continue to come as often as possible
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Fyfe, what a review 🙌
A470 and AC/DC are absolute classics for a reason 👊😎
We're thrilled that both you and your son had such an incredible experience and found so much variety across the trail network.
Thanks for the kind words and we look forward to seeing you back on the mountain again soon.
The BPW Team 🤘
Brilliant. Again.
On my eleventy billionth visit I was possibly thinking it can’t possibly be as good as last time but no. As usual it has got better. New trails are good, old ones given a bit of TLC and all the staff still friendly and helpful. The sun shone, and most of the vans even had air conditioning (!) Golden times in the valleys…
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Philip, "eleventy billionth visit" might be our favourite visit count yet 😂🙌
It's brilliant to hear that even after so many trips you're still finding improvements, fresh trails and reasons to keep coming back 👊
And yes, the air-conditioned vans have certainly been earning their keep recently 😅☀️
See you again soon.
The BPW Team 🤘
Top place to ride a variety of trails.
Top place to ride a variety of trail.
Uplift service top notch too.
Food and beverages tasty and appreciated.
Keep up the great work and building and making new trails.
Also maintaining the them as well.
Another group of happy riders.
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
John, thanks for the fantastic review 🙌
It's great to hear the uplift, food, trails and facilities all delivered for your group 👊
The trail crew work incredibly hard both maintaining existing favourites and building new experiences, so they'll love reading this.
We're delighted another group of happy riders left with smiles on their faces.
The BPW Team 🤘
The team are all friendly and helpful
The team are all friendly and helpful. The tracks are varied and challenging for all. We found that the cafe and shop were very reasonably priced and the whole experience is pitched just right. We will be back!
25 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Alexander, thanks for the awesome review 🙌
It's great to hear you found the whole experience hit the mark, from the trails and team through to the café and shop 👊
We work hard to create an experience that's welcoming, enjoyable and good value for riders of all abilities, so it's brilliant to hear that came across.
Looking forward to seeing you back on the hill soon.
The BPW Team 🤘
Trails great
Trails great. Cafe great.
Appears to be no planning of when the vans go up and down. Either all the trucks waiting to be filled and zero sense of urgency to fill them or none. I appreciate the rate riders will descend is random and difficult to plan for but I’ve been more than 10 times to BPW and this is always the case. The drivers arrive at the collection point. Have a chat. Fill their water bottle. Slow down another driver who’s ready to leave with a chat. Then when they are good and ready starts the thinking about loading up the next lot of bikes. I really don’t understand. It’s just repeat of the thing they did before.
It cannot be to control the flow of bikes on the trails because more often than not you arrive at the top with 4 other vans. Shambles.
Great setup runined by poor organisation.
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Rik, thanks for taking the time to leave detailed feedback.
We're pleased you enjoyed the trails and café, but we're sorry to hear the uplift operation left you feeling frustrated.
Believe it or not, the flow of our uplift fleet is very carefully planned and managed throughout the day. While we appreciate that it may not always look that way from the queue, there is a lot going on behind the scenes to balance rider demand, vehicle movements, loading procedures and safety.
You mentioned drivers stopping for a drink or chatting with colleagues. Our drivers spend all day on the hill, often in challenging weather conditions, and especially during the recent heatwave they're absolutely entitled to grab water and look after themselves. The conditions have been tough for everyone working outdoors, and rider and staff welfare has to remain a priority 👍
During particularly warm and dry periods, we also intentionally space vehicle departures. The uplift roads generate a significant amount of dust, and allowing some separation between vehicles helps improve driver visibility and reduces the amount of dust being breathed in by both drivers and riders. It's an important safety measure for everyone on the mountain.
Whilst we appreciate the wait may not always feel ideal from a rider's perspective, it's certainly not a case of poor organisation or a "shambles", it's about operating a busy uplift service safely while looking after both customers and staff.
Thanks again for the feedback and we're glad you still enjoyed the trails and café.
The BPW Team.
Merthyr always delivers in spades
Merthyr always delivers in spades. Tech support, rider village, and staff all add to what is always a great day. Conditions on the hill are perfect right now, maybe an evening session soon. Thanks BPW crew 🤘🏽
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Justin, love this 🙌
The hill is riding brilliantly right now, and we're stoked to hear the rider village, workshop support and team all helped make for another great day 👊
As for evening sessions, these are run every other Friday through the Summer, so we'll see you on the next one.
The BPW Team 🤘
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