I visited BPW with my 13yr old son and the experience was first class ! I would estimate that there were quite alot of people riding that day by how full the car parks were but every trail we rod... Se mer
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Det här tycker kunderna
Great days riding Overall a fantastic facility after three visits I remain impressed The blues are all top quality and I look forward to tackling the reds Uplift and queues all run very efficie... Se mer
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Great day riding with my son. Plenty of trails for all abilities, good for progression. Really liked the qualifiers idea, A give you confidence for the trail ahead once done, B allows the trails to be... Se mer
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First time there for us, family of 3. We all thoroughly loved our 2 days there. Excellent service, staff were friendly and super helpful. Great atmosphere in and around the place. Amazing trails, so w... Se mer
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Företagsinformation
Skrivet av företaget
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Kontaktuppgifter
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Storbritannien
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
4,7
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
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Merthyr always delivers in spades
Merthyr always delivers in spades. Tech support, rider village, and staff all add to what is always a great day. Conditions on the hill are perfect right now, maybe an evening session soon. Thanks BPW crew 🤘🏽
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Justin, love this 🙌
The hill is riding brilliantly right now, and we're stoked to hear the rider village, workshop support and team all helped make for another great day 👊
As for evening sessions, these are run every other Friday through the Summer, so we'll see you on the next one.
The BPW Team 🤘
Terrible customer service
Little one fell ill and despite having made the 4 hour trip the night before we decided we would have to cancel and go home.
I asked BPW if i could rebook onto a new uplift on another date and they simply refused. Bear in mind this was a Friday booking and it was not full. All it would have cost them is 30 seconds of admin.
Why they feel the need to be so awkward / abrasive with their customers I do not know.
Corporate greed perhaps?
Either way they have now lost a customer and I will inevitably voice my experience moving forwards.
24 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Robert, we're genuinely sorry to hear your little one was unwell and hope they're feeling much better now 👊
We completely understand your disappointment, especially after making the journey and having to make the difficult decision to head home.
Unfortunately, our booking and cancellation policies need to be applied consistently for all riders, regardless of the reason for cancellation. Whilst we appreciate that your uplift wasn't fully booked, the space had been allocated and reserved for your booking, which is why we weren't able to transfer or refund it outside of our stated terms.
This certainly wasn't a case of being awkward or unwilling to help, but rather applying the same policy fairly across all bookings.
We do appreciate you taking the time to share your experience and wish your family all the best.
The BPW Team 🤘
Visited BPW from Newcastle (6 hour…
Visited BPW from Newcastle (6 hour drive) for 2 days with my 2 nephews who are 14 & 10, we had a brilliant time, they absolutely loved it. Stuck to blues on the first day and for the first run on the 2nd day, then started on the reds which were just fantastic, A470 is magic, could quite happily just do that trail over and over.
Unfortunately my younger nephew got a slap off his pedal late in the day which ended our time riding as he couldn’t continue as he cut his leg (5 stitches).
Thanks to Alex and Hendric in the first aid shed who cleaned him up and guided us to the minor injuries hospital.
Cannot wait to get back ( with shin guards) .
20 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Darren, six hours from Newcastle is some commitment! 🙌
We're delighted to hear you and your nephews had such a great trip and got to experience the reds after finding your feet on the blues 👊
Sorry to hear about your younger nephew's encounter with his pedal 😬 but we're really pleased Alex and Hendrik were able to help and point you in the right direction. We'll make sure they receive the shout-out.
Wishing him a speedy recovery, and yes... shin guards might be making the packing list next time 😅
The BPW Team 🤘
Fantastic day
Fantastic day. Very clean and lovely well kept Trails. Definitely will be returning.
Plus loads of parking areas.
23 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks Tracey 🙌
It's great to hear you enjoyed the trails and appreciated the work that goes into keeping the park looking its best 👊
We're delighted you had such a fantastic day and look forward to welcoming you back again soon.
The BPW Team 🤘
Mega mega place only negative thing I…
Mega mega place only negative thing I can say is compared to other bike parks they run the uplift to slow for me and have people waiting in the Que when there are three buses waited to be loaded. They need to load the vans quicker and get people gone so more runs can be done . Will be coming again tho
23 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks Callum 🙌
We're stoked you enjoyed the park and appreciate the feedback on the uplift operation 👊
While we always aim to get riders up the hill as efficiently as possible, there's also a balance to be struck between speed and safety when loading bikes and riders. The uplift loading area can be a very busy environment, so managing the flow of people and making sure bikes are loaded safely is a key priority for the team 👍
We know everyone wants to maximise their runs, and we're constantly looking at ways to improve the experience while maintaining a safe operation for both riders and staff.
The good news is you'll be back for more, and we'll be ready for you.
The BPW Team 🤘
Had the weirdest experience where i…
Had the weirdest experience where i called up a number to cancel uplift/equipment hire who said they were Bikepark Wales and confirmed cancellation and refund - had this all on whats app. After the day it turned out they weren't Bikepark but the local campsite near Bikepark wales!! Explained to Bikepark wales and they said they would look at case. They refused a refund/voucher saying the bikes i hired had been prepped and ready and unable to be used by anyone else. Problem is i hadn't booked any bikes so they clearly didn't bother looking at the case and just kept the money regardless. I don't mind them not refunding me or giving me a voucher as i clearly made an error. But to not even look at my booking to get the facts before they make a decision is very poor.
23 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Duff, thanks for taking the time to leave feedback.
We're sorry this situation left you feeling frustrated. It was certainly an unusual set of circumstances and we do appreciate how easy it would have been to assume you'd contacted the correct business.
We'd just like to clarify one point: we did review your booking before responding. There was however a misunderstanding in our communication regarding the hire items on the booking. When we view bookings internally, hire equipment is often displayed using serial numbers and equipment codes. On this occasion, we mistakenly referred to your protection hire as bike hire when explaining our decision.
That said, please be assured that the booking itself was reviewed.
The decision wasn't made without looking into the details of the reservation.
We appreciate your honesty in acknowledging that the original mix-up wasn't caused by BPW, and we're sorry the communication around our response wasn't clearer.
The BPW Team 🤘
Myself and my husband had a fabulous…
Myself and my husband had a fabulous time at BPW it is very well organised, plenty of different trails for all capabilities, the staff were very friendly, we both had very tasty and healthy salad bowls for lunch. I'm not the most confident rider but 3 runs down Kermit and I improved so much, I was able to tackle a few blues I am definitely coming back.
20 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Andrea, this is awesome to hear 🙌
Kermit has a habit of helping riders build confidence, so it's fantastic to hear that after a few runs you were already progressing onto some of the blue trails 👊😎
Glad you both enjoyed the trails, the atmosphere and those salad bowls too!
We'll look forward to welcoming you back for the next step in your riding journey.
The BPW Team 🤘
Great day out
Excellent facility. First time here, had to supervise my son so I was a bit concerned - my mountain biking is rusty to say the least - but the trails were well organised and the flow blues were easy for anyone with some mtn bike balance, clearly got a lot harder though for tech challenges.
I had been dropped off for the day and there was no-where to leave a bag (didn't need supervising so an open locker would have been useful). Other than that it was all fantastic.
21 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Sally 🙌
It's great to hear your first visit was such a positive one, even with the responsibility of keeping an eye on your son while getting back on the bike yourself 👊
We're really pleased you enjoyed the flow trails and found the progression through the grades easy to follow.
Thanks also for the feedback regarding bag storage. We'll pass that on to the team 👍
Hopefully we'll see you back on the hill again soon.
The BPW Team 🤘
The trails
The trails, the grading, the info was very well communicated allowing us to make decisions on the most appropriate trail. The visitor centre looks very professional. It was my first visit and can’t wait to come back.
19 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks Jon 🙌
We're delighted to hear your first visit was a success 👊
A lot of work goes into trail grading, mapping and rider information, so it's great to hear it helped you choose trails that suited your ability and goals for the day.
Looking forward to welcoming you back soon.
The BPW Team 🤘
The uplift is super quick and…
The uplift is super quick and borderline luxurious compared with other bike parks. The trails are plentiful and excellent. Food is great. Coffee is great. Besides speeding up their development of additional trails to better link the park together, there's nothing to fault and a lot to enjoy.
20 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Lewis, "borderline luxurious" isn't a phrase we hear every day about an uplift service 😅🙌
Great to hear you enjoyed the trails, food, coffee and the overall experience 👊
We're always working on improving trail connectivity and expanding the network, so you're speaking our language there 😎
See you back up here soon.
The BPW Team 🤘
A totally sick day at BPW
Parking was easy. Check in for the uplift was really quick. I mean seconds. Uplifts were really regular and always waiting for you at the bottom. Drivers were really friendly. The food in the cafe was great and great value. Toilets were clean and tidy and the trails were in fantastic condition with 51 of them open. A really great day and worth every penny.
21 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Russell, love this 🙌
Quick check-in, regular uplifts, friendly drivers, great food and 51 open trails... sounds like a BPW day done properly 👊😎
Thanks for the awesome review and we hope to see you back for more laps soon.
The BPW Team 🤘
Great place
Great place, lots of great trails to try, even if your not riding, there is lots of outdoor covered space to chill out or work from whilst others ride.
They even have Glutton free food options which was a result for my celiac son.
21 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks Steve 🙌
It's great to hear BPW worked well for both riders and non-riders alike 👊
We're especially pleased your son was able to find suitable gluten-free options in the café too 👍
Thanks for the review and hopefully we'll see you all back again soon.
The BPW Team 🤘
Outstanding trails
Outstanding trails, well organised and great staff. Perfect and we will be back
21 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Neil, thanks for the awesome review 🙌
Outstanding trails, a great team and a well-organised day out is exactly what we're aiming for 👊
We're stoked you enjoyed it and we'll be ready to welcome you back for more laps soon.
The BPW Team 🤘
Just some fabulous mountainbiking!
Ive been before, I dont drive so i come by train.. thats the horrible bit.. that and riding up the hill from the station!.. As for the Bike Park, its absolutely fantastic. Im an ex 1990's XC racer and i absolutely love the trails at BPW. I stick to the Blue trails. The visitors centre has all you need from a bcon butty to a BPW tshirt. The staff are very friendly too. Hats off also to the Uplift drivers.. I'll be back soon
21 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Al, fair play making the trip by train and then tackling the climb from the station 😅👊
It's brilliant to hear BPW makes the journey worthwhile though. The blue trails have a habit of putting big smiles on faces regardless of racing pedigree 😎
Thanks for the kind words about the visitor centre, uplift crew and team.
We'll see you back up here soon!
The BPW Team 🤘
We keep coming back...
We have been visiting BPW for almost 10 years now and it never disappoints. We are 3 riders between the ages of 45 and 54 now, and whilst we aren't the most accomplished riders (Reds and Blues only really), BPW continues to entice. This week has seen our 4th visit this year and we have several more planned before Christmas. The constant improvements to the facilities, additional trails and the overall trail maintenance means its a joy to return each time. The staff are brilliant and the whole experience caters for all riders, no matter what your capabilities are. Its a great place practice skills, test yourself, and have fun doing it. I simply cannot recommend BPW enough! Long may it continue to set the standard for UK Bile Parks.
20 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Andy, reviews like this mean a lot 🙌
Nearly 10 years of visits, four trips already this year and more planned before Christmas... that's incredible support 👊
It's fantastic to hear the mix of trails, progression opportunities and ongoing improvements keep bringing you back. We really appreciate the kind words about the team too.
Thanks for helping make BPW what it is, and we'll do our best to keep setting the standard.
The BPW Team 🤘
First time and wasn't disappointed
First time and wasn't disappointed. Quick sign in, great coffee fully stocked shop and fast uplift to top of the trails.
What a great place with some fast, techy, blend, steap and flow trails combined with some sweet gaps and jumps to really test your skills.
Will definitely be back soon 🤟
13 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Nick, sounds like a proper first visit 👊😎
Fast, techy, steep, flowy and packed with features is exactly what we're aiming for across the trail network 🙌
Glad the coffee, uplift and shop all helped get the day started right too.
We'll look forward to welcoming you back soon.
The BPW Team 🤘
Another fantastic day at BPW!
Had another fantastic day at BPW. Today was the first time I took my 5 year old son. One run of Badgers and 2 runs of Kermit to cut his teeth. Uplift is an absolute win for little legs, friendly staff, well maintained trails and a great vibe. Thanks for having us!
20 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Aldo, this is brilliant 🙌
Introducing your 5-year-old to BPW and watching him tackle Badgers and Kermit is what it's all about 👊
The uplift definitely helps keep those little legs fresh for the fun bits 😅
Sounds like the start of a lifelong riding obsession. We hope to see you both back on the hill again soon.
The BPW Team 🤘
1st time at a BPW
1st time at a BPW can't fault anything, friendly helpful staff amazing trails can't wait to re visit
18 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Nice one Keith 🙌
We love hearing that first-time visitors leave with nothing but good things to say 👊
Thanks for the kind words about the team and trails. We'll be ready for your return visit.
The BPW Team 🤘
Fantastic bike park with so much to do…
Fantastic bike park with so much to do for everyone. Uplift team work quickly even in busier spells. Great cafe and repair centre with helpful staff. Definitely will be back, really enjoyed our experience! Thanks BP Wales
18 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Kim, thanks for the fantastic review 🙌
It's great to hear you enjoyed the full BPW experience, from the trails and uplift to the café and workshop 👊
The team work hard to keep everything running smoothly, even on busy days, so they'll appreciate the shout-out.
We're delighted you had such a good time and look forward to seeing you back soon.
The BPW Team 🤘
Great Family Uplift Day
We visited on Sunday for my son’s 9th birthday.. it was all he wanted to do! My husband has been many times with his mates but this was our first BPW family experience. We enjoyed the adult and children uplift offer for the afternoon. With 2 adults and 3 children (12, 9, 6) the uplift worked really well. Staff everywhere on site were really friendly and kind, from uplift guys showing me how to attach the bikes so I knew for the next trips to the ladies in the cafe lending me a knife to cut the birthday cake. Very positive experience for us all. Thanks!!
19 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Zoe, what an awesome way to spend a 9th birthday 🙌🎂
We're honoured BPW was the birthday destination of choice 👊
Great to hear the Big Uns and Little Uns offer worked so well for all of you, and that the team helped make the day extra special, from loading bikes to emergency cake-cutting duties 😅🍰
Sounds like a fantastic family day out. We hope to see you all back for birthday number 10!
The BPW Team 🤘
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