Great days riding Overall a fantastic facility after three visits I remain impressed The blues are all top quality and I look forward to tackling the reds Uplift and queues all run very efficie... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great day riding with my son. Plenty of trails for all abilities, good for progression. Really liked the qualifiers idea, A give you confidence for the trail ahead once done, B allows the trails to be... Se mer
First time there for us, family of 3. We all thoroughly loved our 2 days there. Excellent service, staff were friendly and super helpful. Great atmosphere in and around the place. Amazing trails, so w... Se mer
Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Kontaktuppgifter
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Storbritannien
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
4,7
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
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Fabulous venue
Fabulous venue. Some challenges and exciting trails, suitable for all abilities. The uplift teams are all fantastic, they all thoroughly enjoy their roles and show that BPW are an excellent company to work for. A thoroughly enjoyable few days. To quote that Austrian lad - I'll be back!
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Gary, thanks for the awesome review 🙌
We're really pleased you enjoyed the trails and spent a few great days with us on the mountain 👊
The uplift team will particularly appreciate the shout-out. Their enthusiasm, energy and willingness to help riders is a huge part of the BPW experience, and it's great to hear that came across during your visit.
And in the words of that Austrian lad... Hasta la vista, baby! 😎
The BPW Team 🤘
excellent experience
excellent experience, I was extremely nervous going into this, in my 40s with zero prior experience, but Colin did a great job at making sure everyone in the group, including our family (mixed ability and varying confidence) had a fantastic time. I highly recommend this.
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Sara, this is exactly the sort of review we love reading 🙌
Starting mountain biking in your 40s with no previous experience can feel pretty daunting, so we're delighted to hear Colin helped put both you and your family at ease.
One of the best things about Ticket to Ride is seeing riders arrive feeling nervous and leave with smiles on their faces and a whole new level of confidence. It's fantastic that riders of different abilities and confidence levels were all able to enjoy the experience together.
We'll make sure Colin sees your comments.
Thanks for the recommendation and we hope to welcome you all back again soon.
The BPW Team 🤘
It a great day out but I did have a axe…
It a great day out but I did have a axe to grind on my last visit. I get gifted a voucher each year at Xmas and spend it on uplift. Last year I broke my arm so had to cancel my booking.
Firstly BPW take a hefty percentage of a cancellation as a refund fee.
Secondly, the refunded amount expires after 12 months from the original purchase date. So I ended up losing the £60 worth of voucher.
I think this is pretty unfair. They shouldn't treat their customers like this when this sort of thing happens.
Will I stop going? No. As I said it's a great day out I do each year with my mates. But I'll be telling the in-laws not to buy a voucher and after being treated in this way I won't spend in their cafe or get lunch as I usually do.
Look after your loyal customer bpw!
1 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Duncan,
Firstly, we're sorry to hear about the broken arm and hope you've made a full recovery 👊
We completely understand why this was frustrating. However, the outcome you describe was a result of the terms attached to the voucher and subsequent booking rather than a decision made specifically in response to your injury.
Our cancellation, amendment and voucher policies are published in advance and applied consistently to all bookings. Whilst we absolutely sympathise with genuine circumstances such as injury, unfortunately it's not possible for us to make exceptions on a case-by-case basis without creating inconsistency for other customers.
That said, we're grateful for your continued support and pleased to hear that despite your frustration you're still enjoying your annual trip with your mates. Loyal customers are hugely important to us and we genuinely appreciate you continuing to choose BPW year after year.
Thanks for taking the time to leave your feedback.
The BPW Team 🤘
Super reception, uplifts and trails but had issues with bike hire…
Been to BPW many times before and decided to hire Trek Sessions for both myself and son as we had other bikes in the car. Reception and booking in process was smooth, friendly and efficient. Moved onto the hire bike area and were sorted out with the two Trek Session bikes. Both bikes looked extremely well used, dirty nothing like the hire pictures on the website but wasn’t expecting them to be perfect. My son’s bike handle bar grips had parts missing and credit to the guy organising the hire he had them changed for new ones. The guy set up the suspension air volume in both and off we went to the uplift. The uplift was efficient and staff friendly as always. To warm up and test the bikes both of us went down a blue run. My son mentioned the gears on his bike were snatching and hard to get into gear. I noticed on my bike that the right side brake lever was loose and the bolt not tighten up and the left lever was a totally different angle and seat was sticking out to the right. . As we had tools in my car I tightened up the loose bolt adjusted the other lever and put the seat back to straight. Second uplift and red run noticed my rear suspension was close to bottoming out and Boxer forks were awful at low and high speed hits. Adjusted the air pressure sag with a pump and went back up for another run. After 30 plus years mountain biking my conclusion is the forks needed a full service or scrapped. Towards end of the day we swapped bikes and I was amazed at the difference in fork performance on his and enjoyed a good run down even if the gears were out and hard to select. My sons on my bike crashed on his run down and had cuts and bruises. He exact words when he got back down was the forks are shit and shot on this bike. We returned the bikes back the guy who hired them out to us and mentioned my bikes issues and to seemed totally non interested and took the bike back and walked off. I mentioned my experience of the guy and bike to someone in reception and left. To give BPW credit a hire manager tracked us down and asked for feedback. Explained everything we had experienced. He was friendly and explained they had few Trek Session bikes for hire and it was difficult to maintain them during peak and apologised. He said if I had taken my bike back he would have swapped the fork for a different one in fifteen minutes. After a further discussion he did refund half the price of the bike hire and we left. My question to him was were the bikes even checked and even test run to see if they were performing to manufacturers standards. He again said it was hard with the few bikes they had to keep up with things. He even advised us to hire a different bike next time. We have owned and ridden Demos, Furys and other bikes so wanted a downhill bike.
So to sum up our experience…superb uplift, trails as always. But when you hire a bike don’t expect anything remotely like the advertised website hire pictures or descriptions. Yes it won’t be a new bike but a tired, extremely well used faulty bike. Check the bike for faults before going out on a run and don’t assume they have been checked by the hire guys. If you have a problem send it back. Expect an extremely well used, tired with mechanic issue bikes and maintenance not up to date. Was it worth £99 to hire the bike, I would say if they were in reasonable shape yes but in their current condition no. As BPW is sponsored by Trek and Rockshox it’s not a great advert for them and would put me off buying! Guess next time will just bring our own bikes…
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Mark,
Thank you for taking the time to leave such a detailed and balanced review.
We're really pleased to hear that, as always, you enjoyed the trails, uplift service and welcome from the reception team. It's also great to hear that our Hire Manager was able to find you before you left and discuss the issues you experienced.
We're genuinely sorry that the hire bikes didn't meet the standard you were expecting. Whilst our fleet are working bikes rather than showroom bikes, they should absolutely be safe, functional and provide riders with a great experience on the hill.
As the Hire Manager explained on the day, had the issues been reported whilst you were riding, we would have been able to rectify or replace components and get you back out riding quickly. Unfortunately, suspension performance issues in particular can be difficult for the team to identify during routine workshop checks, as rider weight, riding style and trail choice can all influence how a bike feels on the trail.
That said, we completely understand your comments regarding the condition of the bikes and the overall value proposition compared to the hire cost. We also appreciate your feedback regarding the interaction at bike return, as that's not the impression we'd want to leave with any customer.
We're pleased that we were able to discuss the matter in person and provide a partial refund, but we're sorry the experience wasn't what you expected from BPW bike hire.
Thank you again for your honest feedback. Comments like yours help us identify where improvements can be made, and we hope we'll have the opportunity to restore your confidence in the hire fleet should you choose to visit us again.
The BPW Team 🤘
sick
Yo? you think your sick?? Hold up now....you might not be ready.
Banger trails aren't for the guys with high blood pressure or cholesterol warnings (Although i might be guilty on both counts). Who cares??.....this place rips. Do yourself a favor and get yourself a pass. Only the brave will survive.
Hail Satan 🤘🤣
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Phil... we're not entirely sure whether this is a review or a warning label 🤣🙌
We're glad you survived and made it back to leave a review 👊
It's awesome to hear you enjoyed the trails, even if they might not be recommended for anyone keeping a close eye on their heart rate.
Thanks for the laughs and the kind words. We'll keep building the bangers, you keep sending them.
The BPW Team 🤘
Absolutely amazing afternoon at Bike…
Absolutely amazing afternoon at Bike Park Wales. Trails are great and without exception the staff are fantastic, so friendly. Big uns little uns ticket is great value for money.
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks for the brilliant review 🙌
We're delighted to hear you had such a great afternoon with us and that the trails and team hit the mark 👊
It's especially great to hear the BigUns & LittleUns session worked so well for you. Getting families riding together and making memories on the mountain is exactly what it's all about 😎
Thanks for the kind words and we hope to see you back on the hill again soon.
The BPW Team 🤘
Beginners not welcome here.
Paid £180 for my daughter and I for what on the website was advertised as package for beginners.
The website encourages getting there early (8.30am) so you can get your hired bikes, safety equipment etc. and be ready to get on the uplift service at 9.30am. Turned up and was told to come back at 10.30am. When I pointed out what the website encourages I was told the session starts at 10.30am.
Came back at 10.30am and had to wait a very long time waiting to get kitted out as multiple families in front of us had booked the incorrectly sized equipment due to to very very confusing layout of the website. Some bikes also had flat tyres so the boy giving out the bikes had to dissapear off wasting more time while he pumped them up.
Eventually got to the front of the queue only to find we were in the same position as the people in front of us. There was only 1 option of bike to select for a child on the website but was told I had booked the wrong one, it was like buying a pair of shoes 👞 😂 and that it was very rare that people get confused.
When I pointed out that it couldn't be that rare as most of the people in front of us had the same issue he got his knickers in a twist and marched me inside to show me the website on his computer (wasting even more time 🙄) and doing his best to make me feel like an idiot.
To add insult to injury although the park closes at 5pm we were told to hand our bikes and equipment back at 3.30pm as we were beginners 😳
After the floppy haired lad who clearly regrets not working harder in school and wishes he had a better job had finished taking this out on me and my 13 year old daughter with his passive aggressive rant it was well past 12 midday before we could start heading to the uplift service.
We managed 3 runs of the Kermit course, only stopping briefly for an overpriced drink from the cafe and had to rush the last one so we didn't get milked for bringing the equipment back "late" £5 for every 15 mins 🙄
Such a shame as the trail was a lot of fun , the uplift drivers were helpful, our bikes were in good condition and appeared well maintained but sadly this will be our first and last visit to Bike park Wales. ☹️
No hard feelings to Mr. Floppy hair. We have all had a bad day at the office. Remember it's never too late for a career change if you hate your job that much. I wish you all the best for your future endeavours. ✌️🙏☺️
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Nick,
We're sorry to hear you left feeling disappointed, particularly as it sounds like you and your daughter did enjoy the riding itself once you were out on the trails.
We'd like to provide some additional context to a few of the points raised in your review.
Regarding the bike hire, during the booking process there is a clear pop-up message stating:
"A child ticket is defined by selecting a 'Youth' bike hire during the next steps (Height range 4'3"/130cm to 4'10"/150cm)."
After this, when selecting the hire bike, the booking system again states that the Youth bike is suitable for riders between 4'3" and 4'10" (130–150cm).
This does not mean that every child should automatically be booked onto a Youth bike. We recognise that children come in all shapes and sizes, and many older or taller children are better suited to adult-sized bikes. A simple click on the size guide available within the hire section provides detailed rider height information to help customers select the most appropriate bike.
In this instance, the bike booked for your daughter wasn't the correct size. The replacement bike we prepared was a Large adult bike, designed for riders between 5'10" and 6'1". This is clearly very different from a Youth bike with a maximum recommended rider height of 4'10" (150cm). Given the significant difference between those two sizes, it should have been apparent that the Youth bike was not the appropriate selection.
Fortunately, we were able to provide a suitabale alternative, but preparing a hire bike and having it fully checked by our workshop team takes time. For obvious safety reasons, these inspections cannot and should not be rushed. This contributed to the delay before you were able to begin riding.
With regard to the timings, there also appears to have been some misunderstanding about the Beginner Experience. While our website recommends arriving early for standard uplift and pedal pass bookings, the Beginner Experience is clearly advertised as running from 11:00am until 3:00pm, with these times shown in multiple places throughout the booking process. This is also why the associated hire equipment is due back at the advertised finish time, rather than at park closing.
We're pleased to hear you enjoyed the trails, found the bikes to be well maintained, and had positive interactions with our uplift team. It's unfortunate that those aspects of your visit were overshadowed by the frustration surrounding the bike hire.
Finally, we'd ask that feedback remains focused on the experience itself rather than personal comments about individual members of staff. Referring to a member of our team as "Mr Floppy Hair" and making remarks about his appearance and career is disappointing.
Our staff come to work each day to help visitors have the best possible experience, and while we fully appreciate that customers won't always agree with decisions or explanations, we do expect the same courtesy and respect that our team strive to show every visitor, especially from adults. If there are concerns about the service provided, there are always appropriate channels through which they can be raised constructively.
We wish you and your daughter all the best with your riding journey.
The BPW Team.
Fantastic Experience
Had two days at Bikepark Wales, with my son and I . What a fantastic experience. All the staff are really friendly and helpful. The trails are amazing , definitely recommend using the uplift because its a long way up. What a brilliant company, they have covered all you need for mountain biking , one hundred percent the best bike park we've ever been to. Definitely coming back .Thank you to all the staff and your hard work on making Bikepark Wales a fantastic experience. 👏👏👏👏😃
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Shane, what an awesome review 🙌
We're delighted to hear you and your son had such a great two-day trip with us.
It's fantastic that the trails, uplift and team all helped make the experience such a memorable one. We agree with you on the uplift too... it's a long way to the top! 😅
Thank you for the kind words about the staff and everything that goes into keeping the park running. The whole team will really appreciate them.
We look forward to welcoming you both back for more laps soon.
The BPW Team 🤘
Totally friendly atmosphere
Totally friendly atmosphere. Riders and staff were all keen to help and encourage. As novices, the uplift was fine as the people operating were completely supportive and helpful. In the shop we were given a wipe for a cut. The food is amazing and good value. It is totally inclusive. We will be back.
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Dan, thanks for the fantastic review 🙌
Creating a welcoming and supportive environment for riders of all abilities is something we're incredibly proud of, so it's brilliant to hear that came across during your visit.
We're especially pleased that, as novices, you felt supported not only by the team but also by fellow riders. That's a huge part of what makes the BPW community so special.
Great to hear the uplift, shop and food all hit the mark too, and we're glad we could help out with the cut along the way.
Thanks again for the kind words and we'll look forward to seeing you back on the hill soon.
The BPW Team 🤘
Hot day at BPW
Had a good day at bike park wales. Good hot weather. My only 2 complaints are that there didn’t seem to be enough buses running as queues before lunch were crazy so we didn’t do as many runs as we have in the past which is a shame as it’s a 5 hour round trip and uplift has got quite expensive if you can’t get in 8-10 runs.
Also it would be very helpful if there was running water either at the bus stop or at drop off point as it was pretty hot .
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Dominic 👊
Thanks for the review and we're pleased you had a good day with us.
We appreciate the feedback regarding uplift queues. The recent hot weather has certainly brought plenty of riders out, and we understand the frustration when you're making a 5-hour round trip and want to maximise your runs.
The suggestion of additional water points is a good one too. We've had similar feedback from a number of riders during the recent hot spell and it's something we'll continue to look at 👍
Thanks again for taking the time to leave your thoughts and we hope to see you back soon.
The BPW Team 🤘
Overall a great day
Overall a great day. Only downsides:1) uplift started at 10am, we queued from then and got on first bus at 10:35! Apparently 2 drivers called in sick so this resulted in less buses moving people. 2) the waiting area for uplift needs cover from the sunshine and rain. Appreciate it’s an outdoor sport but extremes like yesterday’s 30 degrees mean the public needs protection. 3) water station needed at top of hill and/or in the uplift queue. No other drinking no water around the park except at the centre.
Otherwise the trails are awesome and bike park as a whole one of the best in the UK.
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Andrew,
Thanks for the balanced review.
Firstly, we're delighted you enjoyed the trails and that BPW remains one of your favourite places to ride 🙌
Unfortunately, on the day of your visit we did have operational challenges, which did impact uplift during the morning. Thanks for your patience while the team worked hard to keep things moving.
We've also had a few comments recently regarding shade and water provision around the uplift area during the heatwave conditions. We completely understand where those suggestions are coming from, especially with temperatures approaching 30°C ☀️
Thanks again for the feedback and we're glad you still had a great day overall.
The BPW Team 🤘
Second time here
Second time here, fantastic day out brilliant facilities and people. Uplift was a bit slower today than my last visit and tried ordering food at 3.01 and told all food stopped at 3.00 except pizza otherwise would have been 5 stars. Definitely rec
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thanks for the review 🙌
We're really pleased you enjoyed your second visit and found the facilities, trails and team as good as ever.
Sorry to hear you just missed the main kitchen service by a minute. The kitchen team do have to draw the line somewhere to ensure they can complete food preparation and service for the day, but we can certainly appreciate that was frustrating from your perspective.
Thanks for the recommendation and we look forward to welcoming you back again soon.
The BPW Team 🤘
Bus wait times
Regularity of the uplift buses let our visit down today. Usually there are buses in abundance, but today, very long waits and queue management poor.
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Dave,
Thanks for taking the time to leave feedback.
We're sorry to hear the uplift experience didn't meet your expectations on this visit, particularly as it sounds like you've had better experiences with us previously.
The recent hot weather and some operational challenges did impact uplift performance on certain days, and we appreciate that longer waits can take away from the overall experience.
Thanks for the honest feedback. We'll pass your comments on to the uplift management team.
The BPW Team 🤘
A memorable two day visit
Just completed a memorable two day visit with my son and I’m still smiling (and aching all over 😂)
This was our first visit to any bike park and we were both nervous and excited. Booking in was okay, there was a short slow moving queue but once we had our uplift band we were off.
Uplifts are very frequent and we rarely had to wait at all. Sometimes i put both bikes on myself and sometimes the driver did my son’s bike.
I was worried that the runs would be busy, we would get caught by faster riders or catch up to slower riders but all my concerns were unjustified- even during school holidays the trails were clear - we were never caught by faster riders and we only caught up to slower riders a couple of times at the end of runs.
The runs are faster, longer and overall slightly more challenging than typical trail centre runs so we used the excellent grading system to work through the runs in a progression from easier to harder. The skill catchers at the start of each run are great. I feel that they are often harder than what you get on the trail by the fact that you are stationary and have time to think about them.
On the first day we completed 6 uplifts and rode nearly all the blue runs plus a handful of reds.
By the second day our confidence and speed had improved so we did mainly reds with a handful of blues (another 6 uplifts). By the last run on the last day I was dead on my feet but had the most amazing time. I’m a road cyclist and consider myself to be very fit and was surprised by how physically challenging a full day was.
Highlights included seeing my 12yo son nail the A470 red jump run - flying over gap jumps that I was too chicken to even attempt! I also enjoyed vicious valley and managing to land the road gap. Terrys belly with popty ping was also a highlight but man it seems to go on forever!
The food offerings were okay, we had breakfast rolls, salad bowls, loaded nachos and stone baked pizzas: the wait wasn’t too long and quality was always good.
Staff were generally efficient and knowledgeable.
Next time we visit we will start with Terrys belly and a visit to the superb quarry skills area where my son progressed from table tops to gaps for the first time giving him the confidence he needed to complete A470. I think if I had any suggestions for improvement it would be to add a progressive set of boardwalk drop offs here.
My only negative of the visit is that I dropped a pair of (20year old) Oakley sunglasses in the visitor centre area and no one handed them in (I asked everywhere and checked again at the days end) but this is a reflection on human nature and not a negative on the venue. Still, I now have an excuse to buy some new kit!
31 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Tony, what an absolutely brilliant review 🙌
Thank you for taking the time to share such a detailed account of your first bike park experience.
It's fantastic to hear how well the progression from blues to reds worked for both you and your son, and even better that your confidence grew so much over the two days 👊
Seeing riders progress is always rewarding, but hearing about your son sending A470 while you were tackling features you'd never attempted before is exactly what BPW is all about.
We're also really pleased to hear the uplift, facilities, food and trail grading all worked well for you. The qualifiers were designed for exactly the reason you describe: helping riders make informed decisions before committing to a trail.
Sorry to hear about the Oakleys, although we admire the positive attitude towards replacing them!
Thanks again for such a thoughtful review. We can't wait to welcome you both back for round two.
The BPW Team 🤘
Best bike part and MTBing in the UK
Best bike part and MTBing in the UK. Excellent trails, well maintained and brilliantly designed. Map and signposting all very good. Great facilities, even better now there is the snack truck at the top. Cant fault it, parking can get tight on busy days I guess.
1 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Wow, thank you 🙌
"Best bike park and mountain biking in the UK" is an incredible compliment 👊
We're delighted you enjoyed the trails, facilities, signage and the new snack stop at the top of the mountain.
Thanks for the support and we'll keep working hard to maintain the standards you've highlighted.
The BPW Team 🤘
Love the new end section on A470
Love the new end section on A470. The last 3 or 4 jumps are perfect size and "floatyness"! Would be really cool to see this line continue on all the way to the bottom, or at least link it down into the last section of Insufficient Funds. Chuck a step up and a drop in there too and it might even rival A-Line!
2 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Jonathan, you've got the trail crew smiling with this one.
We're really pleased you're enjoying the recent work on A470. Hearing comparisons to A-Line is certainly high praise! 👊
We'll leave future trail planning to the experts, but it's always great hearing riders getting excited about where things could go next.
See you back on the hill soon.
The BPW Team 🤘
Amazingly well thought out and…
Amazingly well thought out and maintained. Mountain Bike Disneyland! The only tiny, minor thing I can think of to make of better would be if they offered lockers to store your belongings while you're on the trails.
30 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Mountain Bike Disneyland... we'll happily take that! 😎🙌
We're delighted you enjoyed the trails, facilities and overall experience.
Thanks also for the suggestion regarding lockers. It's useful feedback and something that's been mentioned by a few visitors looking for secure storage during the day.
Thanks again for the review and we hope to welcome you back soon.
The BPW Team 🤘
Brilliant customer service
I turned up on the wrong day for my booking (totally my fault!) and told the check in guys not to worry but that were amazing and managed to get it changed despite it being really busy.
Food was lovely and very quick.
Getting the hire bikes was an easy process with everything fully explained and all the uplift guys were brilliant with me and my son. We will be back again very soon.
2 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Scott, thanks for the fantastic review 🙌
Firstly, thank you for owning the booking mix-up 😅
We're really pleased the team were able to help get everything sorted and get you and your son out on the hill.
It's great to hear the hire process, food and uplift operation all helped make for a memorable day.
We'll make sure your kind words are passed on to the check-in and uplift teams.
See you both again soon.
The BPW Team 🤘
Not been over to the park in nearly 10…
Not been over to the park in nearly 10 years, and wow is all i can say,
1 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Anthony, we love hearing this 🙌
A lot can change in ten years, and we're delighted your return visit left such an impression.
Thanks for coming back to see us and we hope it won't be another decade before visit number two!
The BPW Team 🤘
Svar från BikePark Wales
Thanks B. 🙌
Great time? That's exactly what we like to hear.
Thanks for the review and we hope to see you back on the hill again soon.
The BPW Team 🤘
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.