Great days riding Overall a fantastic facility after three visits I remain impressed The blues are all top quality and I look forward to tackling the reds Uplift and queues all run very efficie... Se mer
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Det här tycker kunderna
First time there for us, family of 3. We all thoroughly loved our 2 days there. Excellent service, staff were friendly and super helpful. Great atmosphere in and around the place. Amazing trails, so w... Se mer
Great day riding with my son. Plenty of trails for all abilities, good for progression. Really liked the qualifiers idea, A give you confidence for the trail ahead once done, B allows the trails to be... Se mer
Great to return to BPW with our own gear and more experience. Staff on the uplifts were really friendly as always. Car parks were full on 1st day but the trails were still clear and little bunching u... Se mer
Företagsinformation
Skrivet av företaget
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Kontaktuppgifter
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Storbritannien
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
4,7
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
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Amazing
Amazing. Well organised uplift. Trails fantastic. I like that they limit numbers so we were only waiting 5 or 10 mins max for lift in peak holiday time. So many trails that they never felt crowded. Cafe food was excellent. Highly recommend
8 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Simon, thanks for the awesome review 🙌
We're really pleased you enjoyed the uplift, trails and café, and it's great to hear the trail network never felt crowded despite visiting during a busy period 👊
Managing rider numbers and uplift capacity is a huge part of ensuring everyone has the best possible experience, so it's fantastic to hear that was reflected in your day.
Thanks for the recommendation and we'll look forward to welcoming you back again soon.
The BPW Team 🤘
Superb day out
Superb day out, the trails are fantastic, thrrws absolutely loads of them and the uplift service is excellent.
Everything else on site is top notch other than the burgers. Loads of lumps of gristle. At £15 a pop they could be using much better meat than that.
One of our group needed a bit of first aid after an off and again the staff were fantastic.
Must easily be the biggest trail centre in the UK there's something for absolutely everyone. Just watch the trail gradings because some of the reds are pretty tough compared to reds at other centres - gap jumps etc. Feels.more like how they grade the trails in the Alps so dont get too confident and overcook it.
9 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Steve, thanks for the detailed review 🙌
We're delighted you enjoyed the trails, uplift service and facilities 👊
It's also great to hear our First Aid team were able to help when one of your group needed assistance. We'll be sure to pass on your kind words.
Thanks for the feedback regarding the burgers too. We always appreciate constructive comments and we'll make sure this is shared with the café team.
And you're absolutely right about the grading. We work hard to ensure riders understand what lies ahead, which is why we encourage everyone to take notice of the grading system and skill features before dropping into a trail.
Thanks again and we hope to see you back on the hill soon.
The BPW Team 🤘
Amazing facilities
Amazing facilities, great food in the cafe and best of all a huge range of trails suitable for all skill levels.
9 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Tom, thanks for the fantastic review 🙌
We're really pleased you enjoyed the facilities, café and wide variety of trails 👊
Providing progression and enjoyment for riders of all abilities has always been at the heart of BPW, so it's great to hear that came across during your visit.
Thanks for the support and we hope to welcome you back again soon.
The BPW Team 🤘
Absolutely mint 🤘
Absolutely mint 🤘 both of us smashed 10 runs and weather was perfect. Cues ran very fast and all staff very helpful and kind. Shops, food, rest areas were all 10/10
8 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Cody, now that's what we like to hear 🙌
10 runs, perfect weather and fast-moving queues sounds like a recipe for a cracking day on the hill 👊😎
We're delighted the team, facilities, food and shops all helped make the day a great one.
Thanks for the awesome review and we'll see you back for more laps soon.
The BPW Team 🤘
Fantastic time as always 👌would be…
Fantastic time as always 👌would be great if you had plots for over night stays in a camper van that would perfect 🤩 👊👊
8 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Pat, thanks for the fantastic review 🙌
We're really pleased to hear you had another great visit with us 👊
The campervan suggestion is one we hear from time to time and we can certainly understand the appeal of waking up right next to the trails. This is on our radar for future plans, we're just not there yet.
In the meantime, we're fortunate to have some great local campsites and accommodation providers nearby, but we'll pass your feedback on.
Thanks again and we'll look forward to welcoming you back soon.
The BPW Team 🤘
Good luck if you need help from the bike shop
We arrived at the park just after 9 and signed on to head to the runs. Unfortunately, before we could start, my son’s derailleur broke through the wheel and snapped a spoke.
I took the wheel to the bike shop there just after 10 (which was empty) They offered to replace the spoke, but they didn’t have the derailleur I needed. So I drove into Cardiff and managed to get one.
I managed to find one and get the derailleur fitted. I then returned to the shop to collect the wheel just after 1, but they hadn’t even started working on it. I was told I’d have to wait another 45 minutes as they were busy.
This really poor service meant I wasted £60 on a lift pass.
Unless you’re a regular or have one of there bikes I think the service you get from that shop will be poor.
Thanks very much, Bike Park Wales. It made our 200-mile drive and first visit really worthwhile.
REPLYING to Bike park Wales response from 9/8/27 @ 4pm
What your shop staff have told you is absolute lies. I told them I would go out and get a part while they fitted the spoke, I wouldn’t have done an hour and a half trip to get the parts if I thought they weren’t going to do the job. Plus the bike shop I went to would have done the spoke for a fraction of the price while I waited had I known When came back at gone one o clock and questioned the guy at the counter his response was they hadn’t had a chance as they’d been flat out (not what you’ve said at all), at that point I pointed out the shop was empty when I dropped the wheel in.
Maybe check your records and see when they really did get busy.
Good to know your shop staff lie as well as prioritise regulars and hire bike.
I will now be placing an official complaint based on your service and reply.
8 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi James,
We're sorry to hear your first visit didn't go as planned.
Having looked into the situation, there appears to have been a misunderstanding regarding the repair. When your wheel was brought into the workshop, the team understood that you were going away to explore alternative options, such as sourcing parts externally or arranging a bike hire, rather than immediately proceeding with the repair.
As a result, with a workshop schedule already containing pre-booked jobs alongside the emergency repairs that come through during the day, your wheel remained untouched while the team awaited confirmation of how you wished to proceed. Unfortunately, until we knew whether you wanted to hire a bike or go ahead with the repair, we couldn't allocate workshop time to the job.
We completely appreciate how frustrating this must have been, particularly after making a 200-mile journey and looking forward to a day's riding. However, this wasn't a case of the workshop refusing to help or deliberately leaving the repair unattended. Rather, there was a breakdown in communication about the intended next steps.
We're pleased the team were able to offer a spoke replacement, and we're sorry we didn't have the specific derailleur you required in stock. As you'll appreciate, it's not possible for any workshop to carry every derailleur model and specification.
We understand why the experience left you disappointed, especially as it impacted valuable riding time on your first visit. We'll certainly take this feedback on board as clearer communication could have helped avoid the misunderstanding altogether.
We hope your son was able to get back riding and experience some of what BPW has to offer despite the setback.
The BPW Team 🤘
Fantastic for all levels
An absolute incredible park, every type of trail for all levels of rider, considering the weather and amount of traffic on the trails they are in great shape.
Although a small fortune was spent on food and drink, the food was excellent and I’d say well worth the money, staff were great too.
My only small gripe would be the hydration situation, you can get tiny cans of pops which don’t hydrate, tons of types that gives you wings, again doesn’t hydrate, they do have tiny cans of spring and sparkling water, on a 25-27 degree day I’d liked to have been able to buy litres of water to hydrate, not a small fortune for a tiny can, seems like lost revenue to.
8 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Gav, thanks for the great review and the constructive feedback 🙌
We're delighted to hear you enjoyed the trails, food and atmosphere. Keeping the trails running well through busy periods and summer conditions is no small task, so the trail crew will appreciate the shout-out 👊
You do raise a fair point regarding hydration. During the recent warm weather, we've received similar feedback from several riders about larger water options and hydration facilities around the site .
Just to clarify, the water and soft drinks we sell come in standard 330ml cans, which are widely recyclable. One of the reasons we don't sell plastic bottles is that we're conscious of the environmental impact they can have. Unfortunately, plastic bottles are more likely to be discarded carelessly around the mountain, where they can become litter and cause harm to the environment.
For riders looking to stay hydrated throughout the day, we do sell reusable water bottles in the shop, and these can be filled up as often as you like, completely free of charge, at our hydration station 👍
Rider welfare is incredibly important to us, especially during hot conditions, and we'll continue looking at ways to improve hydration options across the site.
Thanks again for taking the time to leave such balanced feedback, and we're pleased you had a fantastic day overall.
The BPW Team 🤘
Not enough uplift buses…
Rode both on a Monday and Thursday this visit (school holidays) and was disappointed that we had to keep waiting for an uplift bus to arrive. Not previously experienced this, always been buses available. Clearly weren’t enough being used and meant only able to get about 6 runs in compared to usual 10.
Need to build bigger berms on the trails, especially the blue trails.
The staff are great, friendly, helpful. Food is good. My son was chuffed to be able to complete and tick off Vanta.
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Wendy,
Thanks for taking the time to leave a review and for the balanced feedback 👊
Firstly, we're delighted to hear you and your son still had a great visit, and a huge congratulations to him on ticking off Vanta. That's no small achievement!
We're sorry to hear the uplift experience wasn't what you've come to expect from previous visits. As you've noted, this isn't typically the norm. Whilst we always aim to have the full uplift fleet operating, the environment our vehicles work in is particularly demanding and, from time to time, mechanical issues do occur. When they do, we have to take vehicles off the road until they're either repaired or replaced, which can unfortunately impact uplift capacity for a period of time.
Whilst we'd love to operate with zero interruptions, keeping vehicles safe and reliable has to take priority, even if that occasionally means slightly longer waits while we resolve an issue.
Thanks also for the feedback on trail features and berm sizes. The trail crew are always looking at ways to evolve and improve the network, so we'll pass your comments on to them 👍
We're really pleased to hear the team, food and overall atmosphere still hit the mark, and we hope to see you both back on the hill again soon.
The BPW Team 🤘
Looking forward to our next visit
Not our first visit, certainly not our last. Had a brilliant couple of days at BPW cant really fault any of it.
7 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Mark, thanks for the fantastic review 🙌
"Not our first visit, certainly not our last" is exactly what we love to hear 👊
We're delighted you had another brilliant couple of days with us and couldn't really fault the experience.
Thanks for your continued support and we'll look forward to welcoming you back again soon.
The BPW Team 🤘
Great bike park and staff
Great bike park. Been many times but still really enjoy it. Uplift staff are super helpful in getting the bikes onto the uplift. One of our party had an off and needed medical treatment and the medic there was fantastic. Highly recommend it. Trails are great and so are the staff.
7 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Karl, thanks for the awesome review 🙌
It's fantastic to hear you're still enjoying BPW after many visits 👊
We're sorry one of your group needed the attention of our medical team, but we're really pleased to hear they were looked after so well. We'll make sure the medic receives your kind feedback.
Thanks for the recommendation and we'll see you back on the hill soon.
The BPW Team 🤘
Just perfect
Just perfect , well organised, staff really warm , friendly and helpful . Will definitely come again . Weather was super hot also .
7 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Jason, thank you for the lovely review 🙌
We're delighted everything from the organisation to the atmosphere hit the mark for you.
Thanks for the kind words and we look forward to welcoming you back again soon.
The BPW Team 🤘
Wow, what a great place
First visit here with my son and what an amazing place this is. Check in was quick and easy and also hired full face helmets and body armour for me (as I'm 56 and nowhere near as competent as my son), this was all good quality fox gear. Food was good, all staff very friendly and helpful. As it was our first time, and my bike confidence wasn't great, we did kermit first, as recommended, before progressing to do most of the blues. Uplift was very efficient. All the runs are amazing and my confidence increased as the day went on. We were both knackered by the end of the day but have already booked to return next week to finish the blues and maybe have a go at some reds. Great day 👍
7 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Dave, this is brilliant to read 🙌
It sounds like you approached your first visit exactly the right way. Starting on Kermit, building confidence and gradually progressing through the blues is a fantastic introduction to the park 👊
It's even better to hear that by the end of the day your confidence had grown enough that you've already booked to come back next week.
We suspect those reds won't stay untouched for long!
Thanks for the kind words about the team, facilities and uplift service. We look forward to seeing you and your son again very soon.
The BPW Team 🤘
Hired bikes & smooth trails
We hired bikes from BPW, the guys who set us up & we dropped back to was great, the E-bike I was given was also easy to ride & boost worked well!
We rode up to the top the first time, there were a few challenging parts for a not so confident rider, so we got the shuttle the next time which made all the difference! I only stuck to the Kermit trail as a beginner & it was wonderful, there were freshly graded tracks part way through which were bliss to ride & the scenery riding through the trees was spectacular, definitely worth it & made a great day for some Aussie visitors!
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
G'day! 🇦🇺🙌
We're delighted to hear you enjoyed your visit and that our hire team got you set up with an e-bike that helped make the day enjoyable 👊
Kermit is a fantastic trail for building confidence, and it's great to hear you enjoyed both the freshly maintained sections and the scenery through the forest.
Thanks for choosing BPW during your visit and we're thrilled we could help make your Welsh adventure a memorable one.
The BPW Team 🤘
Great amount of trails for different…
Great amount of trails for different levels and styles, flow or technical. Nice athmosphere, friendly service, good food. A beginners skills area without uplift would be a surplus.
Best bikepark we've done so far!
2 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Simon, thank you for the fantastic review 🙌
We're really pleased you enjoyed the variety of trails, atmosphere, food and service.
"Best bike park we've done so far" is a huge compliment and one we're very grateful for.
Hope to see you back again soon.
The BPW Team 🤘
Amazing BPW
Amazing instruction. Great progression. Awesome place. Thankyou Justin
6 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Sean, thanks for the brilliant review 🙌
We're delighted you enjoyed the coaching and progression throughout the session 👊
Justin will be chuffed to hear he helped make the experience such a positive one.
Thanks again and we hope to see you back on the trails soon.
The BPW Team 🤘
Brilliantly Organised Bike Park Experience
Attended with 2 children aged 10 and 11. The process was very easy and the organisation is excellent. Last time I visited was over 10 years ago and it is much better now.
Excellent maps, signage, transport (hardly any waiting), staff were very friendly.
One of the children had a little crash and has to use first aid, they were excellent as well and very reassuring for the child. Who did in fact get back on his bike and rode a few more runs (for his ability).
Cafe was reasonably prices, great they had a kiosk outside as well for drinks (less queuing).
Quite an expensive day out, but definitely worth it (travelled about an hour).
30 juni 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Helen, thank you for such a thoughtful review 🙌
It's fantastic to hear that both you and the children had a great experience and that you've noticed how much the park has evolved since your last visit over 10 years ago 👊
We're especially pleased to hear our First Aid team helped reassure your young rider after their crash and get them smiling again. Getting back on the bike afterwards is always a win.
It's also great to hear the maps, signage, uplift service, café and top station kiosk all helped make the day run smoothly.
Thanks for making the trip to see us, and we hope to welcome your family back again soon.
The BPW Team 🤘
Ticket to Ride experience
Ticket to Ride experience is the perfect option for anyone wanting to get the most out of their beginner down hill riding experience. Colin,
Our instructor went over and above to make us feel safe and confident.
Don’t take a cheaper option thinking you’ll do your own thing, even if you’re a regular cyclist and don't under estimate the skills needed to keep safe and have fun.
I would really like to try the Ladies day at some point.
Food was great too, I had a salad
Bowl.
All in all an amazing day was had by all 5 of us.
31 juli 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Thank you for the fantastic review 🙌
We're delighted to hear that the Ticket to Ride experience helped your group get the most out of your first steps into downhill riding 👊
Colin is brilliant at helping riders build confidence while keeping things safe and fun, so he'll be chuffed to hear your kind words. You're absolutely right too, downhill riding involves a unique set of skills that can catch even experienced cyclists by surprise, which is guidance can make such a difference.
It's great to hear all five of you had an amazing day, and we're glad the salad bowl hit the mark too! 🥗😎
Hopefully we'll see you back for a Ladies Day in the future.
The BPW Team 🤘
Fabulous venue
Fabulous venue. Some challenges and exciting trails, suitable for all abilities. The uplift teams are all fantastic, they all thoroughly enjoy their roles and show that BPW are an excellent company to work for. A thoroughly enjoyable few days. To quote that Austrian lad - I'll be back!
3 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Gary, thanks for the awesome review 🙌
We're really pleased you enjoyed the trails and spent a few great days with us on the mountain 👊
The uplift team will particularly appreciate the shout-out. Their enthusiasm, energy and willingness to help riders is a huge part of the BPW experience, and it's great to hear that came across during your visit.
And in the words of that Austrian lad... Hasta la vista, baby! 😎
The BPW Team 🤘
excellent experience
excellent experience, I was extremely nervous going into this, in my 40s with zero prior experience, but Colin did a great job at making sure everyone in the group, including our family (mixed ability and varying confidence) had a fantastic time. I highly recommend this.
4 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Sara, this is exactly the sort of review we love reading 🙌
Starting mountain biking in your 40s with no previous experience can feel pretty daunting, so we're delighted to hear Colin helped put both you and your family at ease.
One of the best things about Ticket to Ride is seeing riders arrive feeling nervous and leave with smiles on their faces and a whole new level of confidence. It's fantastic that riders of different abilities and confidence levels were all able to enjoy the experience together.
We'll make sure Colin sees your comments.
Thanks for the recommendation and we hope to welcome you all back again soon.
The BPW Team 🤘
It a great day out but I did have a axe…
It a great day out but I did have a axe to grind on my last visit. I get gifted a voucher each year at Xmas and spend it on uplift. Last year I broke my arm so had to cancel my booking.
Firstly BPW take a hefty percentage of a cancellation as a refund fee.
Secondly, the refunded amount expires after 12 months from the original purchase date. So I ended up losing the £60 worth of voucher.
I think this is pretty unfair. They shouldn't treat their customers like this when this sort of thing happens.
Will I stop going? No. As I said it's a great day out I do each year with my mates. But I'll be telling the in-laws not to buy a voucher and after being treated in this way I won't spend in their cafe or get lunch as I usually do.
Look after your loyal customer bpw!
1 augusti 2026
Omdöme utan inbjudan
Svar från BikePark Wales
Hi Duncan,
Firstly, we're sorry to hear about the broken arm and hope you've made a full recovery 👊
We completely understand why this was frustrating. However, the outcome you describe was a result of the terms attached to the voucher and subsequent booking rather than a decision made specifically in response to your injury.
Our cancellation, amendment and voucher policies are published in advance and applied consistently to all bookings. Whilst we absolutely sympathise with genuine circumstances such as injury, unfortunately it's not possible for us to make exceptions on a case-by-case basis without creating inconsistency for other customers.
That said, we're grateful for your continued support and pleased to hear that despite your frustration you're still enjoying your annual trip with your mates. Loyal customers are hugely important to us and we genuinely appreciate you continuing to choose BPW year after year.
Thanks for taking the time to leave your feedback.
The BPW Team 🤘
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