Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What sets Benenden apart is their kindness and efficiency when dealing with a query or claim. No long wait on the phone, everyone polite and helpful. I cannot recommend them highly enough.
Företaget har svarat
Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Se mer
Företaget har svarat
When I made an enquiry with the Birmingham Hospital Saturday Fund last week my telephone advisor was truly excellent. A few issues came up but Marie was truly polite professional courteous knowledgeab... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Skrivet av företaget
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Kontaktuppgifter
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Storbritannien
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Utmärkt
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I received a text saying that the foot…
I received a text saying that the foot healthcare practitioner whom l have used previously and successfully claimed was not HCPC Registered which he is HCPC CH17196
This registration is clearly displayed on the bottom of the receipt that l submitted
An apology for my inconvenience would have been appreciated
23 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Paul,
Thank you for taking the time to leave us a review and we're sorry to hear of your upset.
When BHSF consider any claim, we go by the details shown on the submitted documentation. This is why our ‘Terms Of Use,’ which must be read and accepted when submitting any claim through our Online Portal, state exactly what is needed for our CST to consider any claim. If information is missing, a claim will be declined & require re-submitting with more evidence. Furthermore, HCPC registration isn’t indefinite, as practitioners are required to ensure this is kept up-to-date to retain their licenses. This is why we’ll always ask for proof of their registration number when claiming, so we can check this.
After reviewing your recent claim, I can see that it was declined correctly, as the HCPC number you’re referencing wasn’t shown on the submitted picture. You’d sent us half a picture, with this crucial detail missing off the bottom.
In future, please ensure you submit a full picture showing all the details. Should you need any help/ guidance on this though, please do not hesitate to contact our Helpdesk and we’ll do what we can to assist.
BHSF
SUPER SERVICE AND COMPANY
BSHF are always quick to respond and so very helpful. Amazing. Thank you for all your great services
23 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Sandra,
Thank you for your fantastic review and 5* rating.
It's great to hear you're happy with your overall experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Amazing sorted my query out very…
Amazing sorted my query out very quickly.
So helpful
19 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Elaine,
Thank you for your excellent 5* review.
We're glad to hear you're with your recent experience with us. We hope we can be of service again soon.
BHSF
Excellent customer service
Called customer helpline and spoke to lovely chap called Alan who was do helpful and talked me through my claim process.
12 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Dorothy,
Thank you for your amazing 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Alan and his manager. We hope we can be of service again in the future.
BHSF
Svar från BHSF
Hi Lisa,
Thank you for such an amazing 5* review, and we hope to be of such service to you again in future.
BHSF
Despite a little groggy after exercise…
Despite a little groggy after exercise I processed the claim without any problem, once I had entered the admission date
12 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Andy,
Thank you very much for your kind words and we'll always be here to help if you ever have a query, or need any guidance on claims.
BHSF
I cannot fault the continued excellent…
I cannot fault the continued excellent service provided by BHSF. I have been a member for many years and have always wished other companies followed the example set by BHSF. The claims are always dealt with promptly and payment made into my bank within a few days. Well done and thank you
11 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Maureen,
Thank you for taking the time to leave us such a lovely review and we hope to be of such service for many years to come.
BHSF
Password problems
I had password problems and couldn't sign in to make a claim. Neil Ryder was extremely patient and helpful and as a result I managed to sort out the problem.
10 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Amanda,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of service again in the future.
BHSF
Great Plan
I have this Plan via work, and I am so impressed how quickly you get reimbursed, and you get email notifications regarding the claim update.
Really easy to deal with and had no issues
10 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Susan,
Thank you for your fantastic 5* review.
It's great to hear you're happy with speed and efficiency of our service. We hope to be of service again in the future.
BHSF
Parvinder was very helpful to help me…
Parvinder was very helpful to help me online claim submission
Your staff is always very helpful and polite
I was very satisfied
Regards
Jyoti
9 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Jyoti,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Palvinder and her manager. We hope to be of service again in the future.
BHSF
Straight forward filled in form poste…
Straight forward filled in form posted it for optical claim and hardly any waiting .
27 maj 2026
Svar från BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed of our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Number 1 in my book
There are the best love the company had them for years
9 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Eddie,
Thank you for excellent 5* review.
We're so glad to hear you're happy with your experience with us. We hope to be of service for many years to come.
BHSF
Great customer service
Great customer service. Really easy to put in a claim and it is very quickly processed.
27 maj 2026
Svar från BHSF
Hi Asha,
Thank you for your excellent 5* rating and review.
It's great to hear you're happy with the service we provide. We hope to be of service again soon.
BHSF
Prompt payment and easy process
27 maj 2026
Svar från BHSF
Hi Customer,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the speed and ease of the claims process. We hope to be of service again soon.
BHSF
Always paid any money within 7 days
Always paid any money within 7 days. Whenever I have to ring them the Staff are able to help me.
8 maj 2026
Svar från BHSF
Hi Susan,
Thank you for your fantastic 5* review.
It's great to hear you're happy with the speed of our service. We hope we can be of assistance in the future.
BHSF
Always a great service
Always a great service. I've been a member for nearly 20 years. I also have Westfield through work (I never claim the same thing twice) and these guys have a better service. I like the online form and the immediate email acknowledgement. Then the processing time is very quick and payout too. Better than Westfield's. Keep up the great work!
8 juni 2026
Omdöme utan inbjudan
Svar från BHSF
Hi Laura,
Thank you for your amazing review and 5* rating.
We're delighted to hear you're so happy with your experience with us. If you do ever have any questions, or need any assistance, please don't hesitate to get in touch.
BHSF
Svar från BHSF
Hi P Lewis,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed and ease of submitting your claims online. We hope to be of service again soon.
BHSF
My claim was dealt with very promptly…
My claim was dealt with very promptly and in full. The form was easy to complete on line.
27 maj 2026
Svar från BHSF
Hi Mrs H Rayne,
Thank you for your wonderful 5* review.
We're glad to hear you're happy with the speed, ease and efficiency of our service. We look forward to receiving your next claims.
BHSF
Timely responses from you informing me…
Timely responses from you informing me that my claim had been received. Also, I didn't have to wait long for the money to be paid and for me to be notified.
An efficient service
27 maj 2026
Svar från BHSF
Hi Customer,
Thank you for your fantastic review and 5* rating.
It's lovely to hear you're so happy with the service we provide. We hope to be of service again soon.
BHSF
First class service
27 maj 2026
Svar från BHSF
Hi Gordon,
Thank you for your excellent 5* review.
We're glad to hear you're happy with your experience with us. We hope to be of service again soon.
BHSF
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