Elis UK Omdömen 

272
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We switched to Elis over a year ago as our previous supplier’s contract was due for renewal. We did take some of the services in-house, but Elis were significantly cheaper than what we had been paying... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Unfortunately, during a hospital stay, a beloved soft rabbit Crumpets was scooped into the laundry. On my quest to locate Crumpets I spoke to many representatives of the company including people at th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I reached out to get some changes to our cleaning services. Prompt response from the team advising me of our new account manager Michal Koprowski who dealt with my request very quickly and efficient... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I’ve had no end of issues trying to arrange clinical waste and sharps disposal. I had to climb inside my own clinical waste bin to retrieve a sharps bin that I wasn’t even told was left there, with no... Se mer

Företaget har svarat

Företagsinformation

  1. Tvättjänster

Skrivet av företaget

Supporting you everyday. Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular service emulate our commitment to a more sustainable future. Our services include -Workwear -Linen -Washroom -Mats -Wipers -Cleanroom -Carehomes


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

272 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(272)

87 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Horrible company

Horrible company. They incentivised us to sign a 3 year contract promising cheaper rates and a better service. Unfortunately I lost my business and they continued charging me for months even though I wasn’t using their service. I had to pay over £2,000 for exit charges as well as residual charges. Disgusting company.

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

Hi Maddie

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

So how long does it take to wash 3rd…

So how long does it take to wash 3rd world hotel usage of linen & what doe it smell like?

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

Hi Steven

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Betygsatt 1 av 5 stjärnor

I would never recommend Elis Laundry…

I would never recommend Elis Laundry Services in Wakefield.
Signed a contract 4 years ago, and for the first year I never received invoices, despite contacting my account manager numerous times, however nobody ever got back to me. By the end of the year they issued me a full year’s bill, expecting immediate payment. As a small business this was far from ideal but I paid large amount in, instead of the monthly invoices I should have paid.
The year after this appeared to be happening again, and after several months it was discovered that my invoices were being issued to a completely different resturant. To which I only found this out after the other restaurant got in touch with me to inform me they had been getting my invoices for the last 18 months. Extremely frustrated I called my account manager, who was very apologetic, so I decided to stay with Elis. Big mistake!
A year later they were missing both deliveries and pick ups, yet charging me full price for services. After 100s of phone calls and emails, my account manager provided me with up to date invoices for a year, which I paid in full, and advised them I wanted to terminate all services with immediate effect and have the keys to my premises returned. I still don’t have confirmation of contract termination or my keys returned, and this has been the case since the beginning of the year. Elis don’t appear to be able to figure out who is doing what to terminate services/contract in order to return my keys.
I have never seen such an incompetent company and I don’t understand how they can run a business this way.
I would not recommend getting involved with Elis, Wakefield in any way

31 juli 2025
Omdöme utan inbjudan
Logotyp för Elis UK

Svar från Elis UK

Hello

We are really sorry to hear about your experience. We value our customers and your comments have been taken very seriously. We have sent your comments to our team at site, who are in contact to resolve this matter.

Betygsatt 5 av 5 stjärnor

Elis Durham

From measuring up to supplying clean garments weekly i wouldn’t use anyone else. El

Takes the headache out of supplying quality workwear.

My account manager Daniel is always responsive and ready if anything goes a-rye

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elis Durham - Spot On Service

Elis Durham have supplied our workwear for about 3 years now and we have just renewed with them for another 18 months.

Deliveries are always spot on and if we have any issues or queries; both our driver Stu and our account manager Daniel are easy to get hold of and happy to help.

The quality and pricing are perfect for what we require and the repair process lets our guys on the shop floor keep their overalls safe and useable for longer.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5* for our lovely driver Mark

5 star review for our lovely delivery driver Mark (who covers the North Cumbria area). He’s absolutely fantastic - we’re gutted that he’s going to be moving to another area with Elis shortly, thank you so much for all your brilliant service.

Elis Durham are great to deal with & very happy with the overall service.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elis workwear

We just got all new overalls from Elis Durham. They came in a timely manner and the driver is always great and goes the mile.

15 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We have used Elis for more than 20…

We have used Elis for more than 20 years and overall we have been very happy. Yes we have had issues but they have always been dealt with professionally and quickly by Kelly Dawson who is an excellent account manager.

11 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We've been using Elis UK for a few…

We've been using Elis UK for a few months now, and we couldn't be more satisfied. Their pickup & delivery service is incredibly convenient, the clothes always come back clean & neatly folded. The staff are friendly, responsive & professional in the office & transport.
Highly recommended for anyone looking for reliable and quality laundry services!

4 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good customer support

Elis have been a reliable supplier in my experience. They are repsonsive to requests and my account manager, Daniel, is always very customer focussed. We also get great support from Kim when required.

4 juli 2025
Omdöme utan inbjudan

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