Elis UK Omdömen 223

Arbeitskleidung passt nicht.
Hosen sind obenrum viel zu weit und an den Beinen zu kurz. Auf eine Nachfrage für eine Änderung wurde gesagt, es wird in Kürze eine kleinere hose geschickt. Diese kam nach 4 Monaten an, und eine kleinere hose hat ja noch weitere Beine, das hat der Kundendienst dort aber wohl nicht verstanden.
Zudem gehen ständig die Nähte an den Hosenreißverschlüssen auf, nach der Reperatur sieht das unmöglich aus.
Eine riesige Naht im Schritt, sieht aus wie gewollt und nicht gekonnt. Generell wird bei den Reperaturarbeiten eher "verschlimmert" aus optischer sicht kann man die Hosen nichtmehr tragen. Es wurden auch schon die Taschen für die Kniekissen mit zugenäht oder die Taschen bei den Jacken.
Unmöglich, wirklich.
Vom Schnitt her auch total unbequem, ich hab eine 38 normalerweise, aber hier ist selbst eine 46 nicht passend.
Und bei den Jacken ist eine Xs fast wie eine 2XL, (ich bin 1,80m) groß, und xs ist zu groß bei den Jacken.

Uniforms are exceptionally clean when returned, drivers are very friendly, whenever i have needed to contact Elis Durham direct they always deal with whatever issue or query I may have promptly & always very friendly.

A good company to have supplying us.

Excellent service from all the team, they are quick to help when needed. Good quality coveralls and extremely friendly staff from are delivery driver, daniel our account manager and the customer service team.

We are extremely happy with the service we receive from Elis. Their weekly workwear drop-off and collection is always reliable, punctual, and hassle-free. The whole process runs smoothly, which makes a big difference to our business. It is great to work with a company we can depend on, and we would have no hesitation in recommending their services

Terrible service, slow to correct admin errors and resort to late payment charges even when they have omitted to make promised corrections. Bullying attitude and never respond to complaints.

Fab service, friendly staff

We have used Elis for a number of years , we have always found the service excellent , through all the departments . The driver is always on time and very polite and professional. Looking forward to our continued

"Cumbria Fire & Rescue Service has been working closely with Elis for our specialist washing, repair, and inspection requirements. The level of service provided has been exceptional.
A huge thank you to Hayley, Mel, Kim, and Ross, who have consistently gone out of their way to ensure our needs are met. Rather than just providing a standard service, they have worked collaboratively with us to build a complete and evolving working package. Their dedication to the partnership and proactive approach to equipment care has been invaluable to our operations."

Excellent service from all departments , pricing and quality of garments very good.

Credit notes raised on 30/12/2025 and STILL NOT BEEN paid back!!!! Unbelievably frutsrating company to deal with, the wost out of 30 odd companies I have had to work with. VERY VERY POOR!!!! SORT OUT MY REFUNDS - ACC 70002272 INV CN0296061 DATED FROM 2025!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We have over 100 wearers and the provision and laundry of our workwear runs smoothly in background. I never receive any complaints from the production crews regarding their work clothes. Great service and our contacts at the Durham depot are very friendly and helpful! Highly recommend!

Elis are the best I've found for laundered services, I've tried all the rest, now I am with the best haha
Start to finish they are very professional and nothing is a problem (EVER)

Never had any issues with service's, always helpful

Elis reacted quickly to a problem we had with ink stained coats and replaced garments, also excellent on time service

Very professional, arrive, do what is necessary and leave with very little involvement needed.

Contrat signé début septembre avec une livraison annoncée sous 4 à 6 semaines. Du retard peut se comprendre, mais pas les mensonges et les dates sans cesse repoussées : semaine 52, puis semaine 1, puis semaine 2…

Livrés finalement le 9 février, mais uniquement les vestes et tee-shirts floqués. Les pantalons et les casiers sont toujours absents, sans explication claire.

Très déçu d’avoir signé avec cette entreprise qui ne respecte pas ses engagements envers ses clients. À fuir : mensonges et incompétence semblent faire partie de leur fonctionnement.

Kiran is very good an clearly an asset to Elis , very easy to talk too( a real person not a salesmen ) ☝️🙏

The team stay in touch and are always helpful

Great service and the maintenance lads are lovely.