Ordered table on 30/07/2026 hoping for a next day delivery as advertised on their website. Two weeks later I get delivery of the table and the delivery company arrives 30 mins early ringing & knocking... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... Se mer
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... Se mer
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Kontaktuppgifter
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, Storbritannien
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
3,9
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Speedy delivery
Needed the table tennis table for a party and they arranged it to make sure it arrived! Great service.
14 maj 2023
Svar från Cornilleau UK
Thanks for the review! much appreciated.
Svar från Cornilleau UK
Thanks for your review, Cornilleau UK
Once ordered it took a month to arrive
Once ordered it took a month to arrive, I had to chase up customer service, I said I needed it for my kids birthday party and I was guaranteed it would arrive for the weekend, sadly it didn't arrive till the Tuesday. Great product, terrible customer service. My child was gitted.
6 maj 2023
Svar från Cornilleau UK
Hi Oliver, firstly thank you for posting a review. I'm sorry that your net and post set took some time to arrive. This isn't typical of our service and we will look into the issues that caused it and ensure that it is not repeated. Please accept our apologies, thanks Cornilleau UK
Producer good
Producer good. Delivery and service not - not delivered as the team couldn’t get through an open gate and then no follow up.
13 maj 2023
Svar från Cornilleau UK
Hi there, firstly thank you for posting a review. Please accept our apologies for your experience. We have discussed with our transport partner to ensure that it is not repeated. Thanks Cornilleau UK.
Go for quality
Go for quality
A pain to assemble but great table compared to cheaper ones.
This table will be easy to sell if you grow tired of it.This table brings the family together like nothing else in the house.
12 maj 2023
Svar från Cornilleau UK
Thanks for your review - much appreciated!
Svar från Cornilleau UK
Thanks very much!
Parts available at good price
Parts available at good price, received within 3 days. This is for actwenty years old table tennis table.
4 maj 2023
Svar från Cornilleau UK
Thanks for your review - much appreciated!
Could be better!
Ordering process fine. Unfortunately it was not processed/sent. Had to chase it up and after just over a week it was sent and arrived a couple of days later. Got what I wanted but would have been better if you had got it right first time.
11 maj 2023
Svar från Cornilleau UK
Hi Colin, thanks for taking time to write a review. Spare parts can take a little longer but we will see what we can do to speed up the process. Thanks Cornilleau UK
Product is very good but delivery lets it down badly.
Product is very good. The time to deliver and the product condition on eventual delivery was unsatisfactory as recognised by Cornilleau. The note on the packaging requires the recipient to unpack the goods prior to the courier departing. This is unreasonable and not honoured by the courier.
1 maj 2023
Svar från Cornilleau UK
Thanks for taking time to write a review. I will look into the issues you flagged and what we can do to address. I hope you are enjoying the table now and apologise for any inconvenience caused. Cornilleau UK
Great product and service
The ping pong table is great, and we just needed a cover - which is no-nonsense, does what it's supposed to do and arrived on time - exactly like the table!
7 maj 2023
Svar från Cornilleau UK
Thanks for your review!
Quality product
Quality product, fast delivery and the delivery and installation guys were excellent.
6 maj 2023
Svar från Cornilleau UK
Thanks for your review!
Seriously good customer service
Seriously good customer service, helped me find the right part, brilliant.
3 maj 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated!
Prompt delivery and great products
2 maj 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated!
Very happy with the table
Very happy with the table . Took about 90 mins to put together , but easy enough following the instructions
25 april 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated!
Svar från Cornilleau UK
Thanks for your review!
Delivery was prompt
Delivery was prompt. I didn't give 5 stars because I had to buy a second cover as the first one disintegrated in the wind/rain despite being sold as weather-proof.
2 maj 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated, we will pass on your feedback, Cornilleau UK
Excellent product
Excellent customer service. Responded quickly to any queries. Great product. Easy to navigate website. The table is of excellent quality very well made and robust.
30 april 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated!
Good customer services with purchase…
Good customer services with purchase delivery and response to questions
23 april 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated!
Definitely pleased we brought this
Order came promptly, simple to put together and get up and down. Big hit with the family!
29 april 2023
Svar från Cornilleau UK
Thanks for your review, much appreciated!
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