Great service from start to finish. The products were spot on, really good quality and at a great price. Delivery was quick and everything arrived exactly as expected. Communication was also e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a new Padel bat last Friday, late afternoon. I paid for next day delivery but had missed the delivery cut off for the day. After calling Padel Shack a super helpful member of staff manage... Se mer
I got my racket and balls right on time, and both the quality and price were spot on. Everything arrived exactly as expected, and the ordering process was smooth. I’d happily use Padel Shack again fo... Se mer
Företaget har svarat
So I had an issue with a nox racket I purchased from padel shack and emailed them to try and sort out a replacement. I was dealing with someone called Chris and can’t fault the service, extremely... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Kontaktuppgifter
Bergholt Road, CO11 1QT, Brantham, Storbritannien
- 01206808014
- info@padelshack.com
- www.padelshack.com
4,7
Utmärkt
908 omdömen
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to navigate website and the right…
Easy to navigate website and the right products at good prices. My order was delivered the next day by APC - great service. Thank you.
12 mars 2026
Great service from start to finish.
Great service from start to finish.
The products were spot on, really good quality and at a great price. Delivery was quick and everything arrived exactly as expected.
Communication was also excellent throughout, which made the whole process smooth and hassle free.
Would definitely order again.
27 december 2025
Great padel balls
7 mars 2026
Amazing customer service
I purchased a new Padel bat last Friday, late afternoon. I paid for next day delivery but had missed the delivery cut off for the day. After calling Padel Shack a super helpful member of staff managed to get it out for delivery that day and I received it in time for my game on the Monday. I would not hesitate to recommend them and will without doubt be a repeat customer 👍
6 mars 2026
Head 'Speed' racket a…
Ordered a Head 'Speed' racket and a pack of balls, came quickly and great quality. Would buy again
26 februari 2026
fast delivery
2 mars 2026
Great customer service
Great customer service. Had a query with the order which was resolved really promptly. Could not ask for anything more really. Would recommend.
1 mars 2026
Racket is great i like it alot just…
Racket is great i like it alot just with the delivery think it could benefit with an estimation time when you purchase the racket but appart from that all good
25 februari 2026
Racket is really good condition
Racket is really good condition. Even though I ordered next day delivery and it came after 2 days. They refunded me the delivery fee.
23 februari 2026
Excellent price for the bat
Excellent price for the bat. Quick delivery and packaging was was exceptional
19 februari 2026
Svar från Padel Shack
Good morning,
Thank you for supporting our company. We are pleased to hear about your positive experience.
Kind regards,
Padel Shack
Dependable
I got my racket and balls right on time, and both the quality and price were spot on. Everything arrived exactly as expected, and the ordering process was smooth. I’d happily use Padel Shack again for future gear.
15 februari 2026
Svar från Padel Shack
Thank you for your excellent review. Very glad to hear you had a wonderful experience.
Racket Good - let down by service.
I ordered my new padel racket. Was happy with the purchase and even more so because I could pay £9.50 for guaranteed before 12pm next day delivery. Paid the extra and received notice the racket had been posted. Racket didn’t arrive despite the extra payment taken. Tried to contact dhl who blamed padel shack. Padel shack have yet to reply to my email. Can’t fault the racket but don’t advertise a service you cannot achieve.
15 februari 2026
Svar från Padel Shack
Good afternoon Dave,
I am very sorry to hear about the delays with your parcel. Having looked into this, there was a delay at the depot. Could you please call us on 01206 808014, as we don't appear to receive any emails from you previously? We are more than happy to discuss this further.
Kind regards,
Padel Shack
Svar från Padel Shack
We are pleased you are happy with your purchase. Thank you.
Poor delivery
I paid £7.50 for next day delivery and just missed the driver who didn’t leave it anywhere missing the point of next delivery. I received notification of the delivery at 8.33am saying between 8.33-10.33am so no notice! Not a good service. They didn’t even try to deliver the next day so received it 4 days later.
11 februari 2026
Svar från Padel Shack
Good afternoon,
Thank you for your review.
I am sorry to hear your parcel wasn't left in a safe place. Unfortunately, you need to request via the courier for it to be left in a safe spot or with a neighbour, as they do not do this automatically.
Kind regards,
Padel Shack
Value for Money!
Paddle shack perfect start to finish great products, great prices and fast delivery
11 februari 2026
Svar från Padel Shack
Thank you for your wonderful review. We are pleased that you feel our rackets offer good value for money and that your delivery arrived promptly.
Best price I could find - service excellent
I bought a pack of Karakal racket grips - best price I could find, delivered quickly and well packed - thank you.
4 februari 2026
Svar från Padel Shack
We are pleased to hear you found our prices competitive. Thank you for choosing to shop with us.
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