Ordered table on 30/07/2026 hoping for a next day delivery as advertised on their website. Two weeks later I get delivery of the table and the delivery company arrives 30 mins early ringing & knocking... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... Se mer
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... Se mer
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Kontaktuppgifter
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, Storbritannien
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
3,9
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor Delivery Service Team
Ordered table on 30/07/2026 hoping for a next day delivery as advertised on their website. Two weeks later I get delivery of the table and the delivery company arrives 30 mins early ringing & knocking my door at 07:25am waking up the whole household, with no prior warning. Called customer service to complain only to be told they had lots of deliveries that day.
13 augusti 2026
Omdöme utan inbjudan
Item recieved very badly packaged and signs of wear - this is a returned item sold as new - disgusted.
Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined our sons 18th birthday, we were unable to return via Amazon as only option given was to post. Contacted company direct - await a response. Disgusted.
13 februari 2026
Omdöme utan inbjudan
Svar från Cornilleau UK
Thank you for your review, we have investigated and found the damage occurred after the carrier returned the product to their warehouse after recording a failed delivery when they couldn’t find your address. It seems the packaging was damaged, and items moved around in the box during these movements. In this case the carrier should have requested a new item before delivery. We apologise that the table arrived in this condition and have reached out to you via Amazon to discuss how we can rectify this and we have arranged for a replacement table to be delivered to you and the damaged product collected ASAP. If you have any further feedback or questions, please contact us via the Amazon message conversation or our UK website.
Kind regards
Cornilleau UK
Packaging is very poor.
The table arrived in a cardboard box. 110 kg of loose components in a cardboard box is asking for trouble.
One of the table tops arrived with a serious dent to the side rigid metal frame. And another component was damaged (rivet sheared off), presumably in the same traumatic impact event.
Replacements came after 3 weeks.
Really, the packaging needs a rethink.
1 april 2025
Omdöme utan inbjudan
Fantastic service from ordering through…
Fantastic service from ordering through to delivery and assembly. The table has been great so far - very happy 😃
9 april 2025
Omdöme utan inbjudan
Great company.
Great company.. good website, quick delivery! So easy.
20 december 2024
Omdöme utan inbjudan
This table tennis table is a smash hit…
This table tennis table is a smash hit in our home.. high-quality, familyapproved, and the epicenter of our game nights.
Great table, easy to use and store :)
6 november 2024
Omdöme utan inbjudan
We are very impressed with the outdoor…
We are very impressed with the outdoor table tennis table we purchased. Super quality. 👌💯
Delivered on time and packaging was very secure. Reasonably easy to assemble.
28 oktober 2024
Omdöme utan inbjudan
The table has been great so far
The table has been great so far - very happy 😃.
Overall excellent value for money everyone having lots of fun.
10 juli 2024
Omdöme utan inbjudan
From ordering to delivery and set up
From ordering to delivery and set up, all seamlessly done. Very helpful staff and a great product.
3 februari 2024
Outstanding Personal Service
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my issue to my complete satisfaction. I bought a Cornilleau table because they are some of the best you can buy and absolutely, the after sales service matched the excellent product. Thx Adam, really appreciated !
1 mars 2024
Omdöme utan inbjudan
On time delivery as described
7 januari 2024
exactly as ordered and on time
6 januari 2024
Svar från Cornilleau UK
Thanks for the review. Much appreciated! Cornilleau UK
Great fit and easy to install
Great fit and easy to install. A more robust version than our previous one so hopefully will last many years.
6 januari 2024
Svar från Cornilleau UK
Thanks for the review. Much appreciated! Cornilleau UK
Svar från Cornilleau UK
Thanks for the review. Much appreciated! Cornilleau UK
This table tennis table is a smash hit…
This table tennis table is a smash hit in our home💕 high-quality, family-approved, and the epicenter of our game nights.
5 januari 2024
Omdöme utan inbjudan
Svar från Cornilleau UK
Thanks for the review Maisie - glad you are enjoying it, Cornilleau UK
Straightforward purchasing experience
17 december 2023
Svar från Cornilleau UK
Thanks for your review, Cornilleau UK
One star mark down as the instructions…
One star mark down as the instructions to build were quite hard to follow and didn’t match the video BUT we got there and it is amazing!! Sturdy and solid, and has been such fun
14 december 2023
Svar från Cornilleau UK
Thanks for the positive feedback, hope you have many hours of enjoyment, Cornilleau UK
Simple and easy
I ordered a Table tennis table as a christmas gift and it arrived on time and was easy to put together.
9 december 2023
Svar från Cornilleau UK
Thanks so much for your review - we really appreciate you taking the time, Cornilleau UK
Very knowledgeable
Very knowledgeable, helpful and courteous parts person. Correct spares provided, at speed, for a somewhat elderly table tennis table. What more could one need? Thanks. Dick
4 december 2023
Svar från Cornilleau UK
Thanks for the review, glad we could help! Cornilleau UK
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.