Ordered table on 30/07/2026 hoping for a next day delivery as advertised on their website. Two weeks later I get delivery of the table and the delivery company arrives 30 mins early ringing & knocking... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... Se mer
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... Se mer
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Kontaktuppgifter
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, Storbritannien
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
3,9
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product itself was OK
Product itself was OK, albeit not really for for purpose as often breaks. Main issue was that only one piece sent where I thought (for the price, which was high) that I would receive a pair.
3 juni 2023
Svar från Cornilleau UK
Thanks for the feedback, sorry the you had issues with the side panel, its a rare event but we will feedback to the factory - Cornilleau UK
Svar från Cornilleau UK
Thanks, much appreciated! Cornilleau UK
Table arrived promptly
Table arrived promptly. Relatively easy to assemble.
Accessories not sent till a reminder phone call
27 maj 2023
Svar från Cornilleau UK
Apologies for the accessory delay, thanks for the feedback.
Very good high quality product
Very good high quality product. We are very happy with it.
14 juni 2023
Svar från Cornilleau UK
Thanks for the feedback, much appreciated, Cornilleau UK
I bought a cover about five years ago…
I bought a cover about five years ago and had to replace it because it was not weatherproof.
31 maj 2023
Svar från Cornilleau UK
Firstly thanks for the feedback. Sorry for your experience, will pass on to the factory.
Efficiently delivered and set-up for us…
Efficiently delivered and set-up for us by the work team.
20 maj 2023
Svar från Cornilleau UK
Thanks for the feedback...much appreciated! Cornilleau UK
Delivery was excellent but system poor.
Delivery was excellent and the driver and his helper were friendly and efficient, but making arrangements was a bit of a nightmare. I saw no way of asking for delivery other than to my house. To arrange this I was sent to the carriers, who sent me back to the suppliers. And all this had to be done by telephone. Finally, the system showing the progress of the van was not clear. I was given the current delivery postion as mine, so did not know what mine really was.
30 maj 2023
Svar från Cornilleau UK
Thanks for the feedback John. We'll use this to make our processes better. Appreciate the time you took.
Found bits to update our old table 😀
23 maj 2023
Svar från Cornilleau UK
Glad we could help. Much appreciated!
Top rated customer service !
30 maj 2023
Svar från Cornilleau UK
Thanks very much for the positive feedback, Cornilleau UK
Great service and repaired wheel
Great service - spare wheel and parts sent speedily and repairs now made . Great that one can buy parts especially in our throw away society . Many thanks
28 maj 2023
Svar från Cornilleau UK
Thanks for the positive feedback, we really appreciate it. Cornilleau have long supported their range of tables and have recently committed to providing spare parts for 20 years from manufacture.
Svar från Cornilleau UK
Thanks for your feedback, much appreciated, Cornilleau UK
Svar från Cornilleau UK
Thanks very much for your feedback! Cornilleau UK
Wrong table accessory pack delivered…
Wrong table accessory pack delivered and have had to swap over. Wrong table colour delivered even after speaking to an agent to swap from black to blue. But can’t be bothered swapping over as it will be a hassle.
Impossible to contact by phone. Only by email
13 juni 2023
Svar från Cornilleau UK
Thanks for your feedback and sorry to hear about your experience. After investigating I can see our carriers picked the wrong items. I understand we have sent out a new accessory pack. Our telephone lines are open Monday to Friday 9am-5pm, if its particularly busy they should go to voicemail and someone should call you back. Please accept our apologies for the inconvenience.
Prompt efficient service
24 maj 2023
Svar från Cornilleau UK
Thanks for the feedback - much appreciated!
Svar från Cornilleau UK
Thanks for the review, much appreciated! Cornilleau UK
Svar från Cornilleau UK
Thanks very much, your feedback is appreciated!
The outdoor table looks great
The outdoor table looks great, the bounce is good, it looks well built. Can’t comment on durability as only just purchased..
22 maj 2023
Svar från Cornilleau UK
Thanks for your feedback, glad you are enjoying the table, much appreciated, Cornilleau UK
The online ordering process was…
The online ordering process was seamless, and my package arrived promptly and in perfect condition. They also have a hassle-free return policy, which gave me peace of mind. Whether you prefer shopping online, this store ensures a convenient and satisfying experience.
30 maj 2023
Omdöme utan inbjudan
Svar från Cornilleau UK
Thanks for the feedback, much appreciated!
Great communication
Great communication. Went above and beyond to get this delivered within 2 days of ordering. Great quality product. Great and easy to contact and respond customer service. Thank you.
19 maj 2023
Svar från Cornilleau UK
Thanks for the feedback, much appreciated!
Detta är Trustpilot
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