Contacted customer service as my daughter’s cup was faulty, spoke with Andy via the live chat and honestly what an amazing experience. Spoke through my issue with him and the outcome is they are sendi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spoke with Debbie and Sophie on Facebook messenger as my steriliser broke today. I could not have asked for a better service and support to ensure that I was given the right support. Within less tha... Se mer
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Really great customer service provided by Andy on the online chat, sourcing me free replacement parts for my Wearable Manual Breast Pump. Chat was a little slow but otherwise flawless.
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Have had a Tommee Tippee weighted straw cup for about 4 months, and the weight has started coming off the straw (which then means the any-way-up bit doesn't work). Fine that it's worn out considering... Se mer
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Företagsinformation
Skrivet av företaget
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktuppgifter
Mayborn House, Balliol Business Park, Benton Lane, , NE12 8EW, Newcastle Upon-Tyne, Storbritannien
- 08085 97 98 99
- tommeetippee.com/en-gb
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love Tommee tippee
Amazing experience as always with Tommee tippee customer service team. Every time I’ve spoken with them they are so friendly and I feel as if I’m talking with a friend, so easy to speak with. Very helpful in resolving my problem. I recommend Tommee tippee products of any kind because if there may be an issue with anything they are more than happy to help. Having this support on parent and baby products is amazing!
8 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hello Nicole.
Thank you for taking the time to leave your feedback.
We are delighted to hear how happy you have been with the service you have received from our parentcare specialists, and you have always received friendly helpful support.
We will certainly be passing your kind words on.
If you require any further assistance in the future please don't hesitate to reach out.
We truly value your loyalty.
Warm wishes.
Tommee Tippee.
Susie was incredibly helpful
Susie was incredibly helpful, answered my question straight away and gave me so much guidance for my perfect prep pro machine
8 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Oliva,
Thank you for your feedback. We are delighted to hear that you had a great experience with our Parent Care Specialist Susie, and that she was happy to assist you.
We will be sure to pass your feedback on to her, and hope that you continue to use our products in the future.
Best Wishes
Tommee Tippee
Quality issue to be review again but great customer support
Got Tommee Tippee anti colic bottles from Amazon. Bottles changed colour and turned orange after first boil. Contacted Tommee Tippee and Florence was very helpful. Will receive replacement bottles and see how it goes. Great customer service.
8 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Rosemary,
Thank you for taking the time to leave a review of your experience with Florence.
We are so pleased to hear she was very helpful and offered to send you some replacement bottles.
Best wishes,
Tommee Tippee
Anthony who helped me with my query was…
Anthony who helped me with my query was extremely helpful and understanding! Quick to help me find solution to a problem and great service!
8 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Ellie,
Thank you for taking the time to leave a review of your experience with Antony.
We are so pleased to hear how helpful and understanding he was with your query and getting everything resolved with you.
Best wishes,
Tommee Tippee
Kelly had help me solving the issues…
Kelly had help me solving the issues and she was very quickly too. Thanks
6 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Tatiana,
Thank you for taking time to leave your review.
It's always a pleasure to hear that our Parent Care Specialists were able to help solve your issue and so quickly.
We will be sure to pass along your kind words to Kelly.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Had a faulty prep go machine
Had a faulty prep go machine, Lanre was extremely helpful was going to provide a new lid but had run out so has sent a new prep go instead excellent customer service
6 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Jack,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help resolve this issue for you and leave you with such a great impression.
We will be sure to pass along your kind words to Lanre.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Great customer service (Beverly)
Great customer service (Beverly) , quick and helpful.
I love the brand, used for both my children
27 april 2026
Svar från Tommee Tippee UK
Hi Theresa,
Thank you for taking the time to leave a review today.
We are delighted to hear you are continuing to love our brand and have used use for more than one of your children! We are thankful for the kind words towards Beverley!
If you ever need anything else please do not wait to reach out.
Best Wishes,
Tommee Tippee
Quite slow to deliver compared to other…
Quite slow to deliver compared to other companies. Also, don’t like the product. Light on the groegg2 is too bright
1 maj 2026
Svar från Tommee Tippee UK
Dear Customer,
Thank you for taking the time to leave a review today.
We do apologise to hear you are not happy with the delivery time frame. If purchased with standard delivery it can take between 3-5 working days which is advertised. If delivered outside this time please contact us on: https://www.tommeetippee.com/en-gb/contact-us so we can discuss this in more detail.
Regarding the GroEgg2 we do apologise that you are not happy with the brightness however you can adjust this using the button on the bottom, the manual will have more detailed instructions for how to do this.
If there is anything else please do not wait to reach out.
Best Wishes,
Tommee Tippee
Bink torcher - amazing customer service
My 1/2 year old has been using the Tommee Tippy Ulta light silicone binkies her whole life. As of recently she has started to favor just ONE color despite the others are all the exact same besides the color. This has caused some serious headache as of course that one particular bink tends to go missing…frequently. We are getting close to giving up the bink but not quite there yet. In a desperate measure I reached out to customer service to see if there was any possible way I could buy a couple of just that one specific color as buying a pack of binks she won’t use is frustrating. While they weren’t able to send me just one color they are sending me a pack including that color for free.
I cannot thank customer service enough for their prompt replies and willingness to aid in my, what we have now categorized as, binky torcher.
Thank you guys soooo much again.
6 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Madison,
Thank you for taking the time to leave a lovely review today.
We are pleased to hear your little one is such a fan of the binkie, maybe as they get older they enjoy the others just as much! We know how frustrating it can be to not find the certain colour you need specifically when they go missing so we shall be sure to take on some feedback about being able to purchase individual colours rather than just multipacks.
However, it is great to hear the team were able to send some out for you, and we hope your little one continues to enjoy the soother.
If you ever need anything else please do not wait to reach out!
Best Wishes,
Tommee Tippee
PrepGo issue resolved very quickly
I had an issue with the PrepGo cooling flask. This was resolved within days and will be receiving a replacement. Very good communication from Parent Care. Thanks for all the help :)
6 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Leaha,
Thank you for taking the time to leave a positive review today!
We do apologise to hear you had an issue with the PrepGo we can only imagine how stressful this can be during those feeding moments. Which is why it is great to hear you did not have to spend long getting this issue resolved with our Parent-Care Team.
If you ever need anything else please do not wait to reach out.
Best Wishes,
Tommee Tippee
Today I spoke with Antony regarding and…
Today I spoke with Antony regarding and issue I was having with the Tommee tipper rapid cooler and also about ordering extra parts for my wearable breast pumps and he was an amazing help and got my order on my way to me super quick. The service he provided was utterly fantastic.
6 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Alex,
Thank you so much for taking the time to leave such a lovely review.
We are always delighted to hear the team have provided great service, We will be sure to pass this back to Antony.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Svar från Tommee Tippee UK
Hi Md,
Thank you for taking the time to leave a review today.
We are pleased to hear your experience with our chat was helpful and resolved quickly.
If there is ever anything else please do not wait to reach out.
Best Wishes,
Tommee Tippee
Svar från Tommee Tippee UK
Hello Dawn,
Thank you for your feedback.
We are very pleased to hear how happy you are with the quality of your product, and we do hope your little one agrees!
We greatly appreciate you taking the time to leave your review.
Best wishes,
Tommee Tippee
So helpful
So helpful, fixed my problem straight away.
Dealt wirh Antony
Thank you
5 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Charlotte,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help resolve your issue so quickly!
We will be sure to pass along your kind words to Antony.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
My order was damaged and they replaced…
My order was damaged and they replaced very fast, communication was excellent. A great experience.
5 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Rima,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able get this order replaced and leave you with such a great impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Svar från Tommee Tippee UK
Hi Yasir,
Thank you for taking time to leave your review.
We're always pleased when we hear that our Parent-Care Specialists were able to help you out and leave you with such a good impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Debbie was very helpful and sorted our…
Debbie was very helpful and sorted our problem out
5 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi Brian,
Thank you for taking time to leave your review.
It's always a pleasure to hear that our Parent-Care Specialists were able to help sort out your issue and provide the kind of service we strive for.
We will be sure to pass along your kind words back to Debbie.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
I bought a product in store at boots…
I bought a product in store at boots but when I got home it was faulty. I contacted customer services who immediately sent me out a replacement. Great service.
1 maj 2026
Svar från Tommee Tippee UK
Hi Olivia,
Thank you for taking time to leave your review.
We're delighted to hear that our Parent-Care Specialists were able to resolve this for you and leave you with such a good impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Amazing customer service
Amazing customer service. Replaced broken items, no hassle. My little one loves these cups so it was great having them replaced. Highly recommend!
3 maj 2026
Omdöme utan inbjudan
Svar från Tommee Tippee UK
Hi there,
Thank you for taking the time to leave some feedback.
We're overjoyed to hear that your query was resolved swiftly by our Parentcare Specialists with a replacement on the way! We're delighted to hear how satisfied and pleased you are with the service provided and we're glad you have found us to be amazing.
We hope you continue to love our products as much as we do!
Wishing you all the best,
Tommee Tippee
Svar från Tommee Tippee UK
Hi Debbie,
Thank you for leaving such lovely feedback, it's really appreciated.
We are delighted to hear how happy you are with the service you received from us, we hope you continue to use us in the future!
Best wishes,
Tommee Tippee
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.