I had a problem with one of our guests, which meant he couldn't come with his wife. I phoned ticket source, and they were brilliant. the long and short of it I got a refund of two tickets and I hope t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Se mer
Företaget har svarat
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn ! I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈 I found the... Se mer
Företaget har svarat
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Kontaktuppgifter
Storbritannien
- ticketsource.com
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service
Fantastic service. I used the chat function for my query. Received a response in seconds and my query was resolved extremely quickly and helpfully.
25 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Ali, thank you very much for taking the time to share your experience. All the best.
The response tI need access to a meetingo my enquiry was…
The response to my enquiry was immediate!!!
There was also a follow up, could you help further which was much appreciated!
25 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Stephen, thank you very much for your review. All the best.
Super fast help!
Super fast resolution to a missing ticket. Literally sorted within minutes after sending ONE email request!!!
I wish all companies were so swift, honest and polite.
Shout out for Chloe too!!
23 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Simon, thank you very much for your review. We will pass on your kind words to Chloe.
The after-sales service is outstanding!
I used the wrong email address when booking my ticket. That was my mistake. But the helpful staff assisted me in getting a refund. What a pleasant experience!
20 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you so much for your glowing review. All the best.
Ticketsource was really easy to use to…
Ticketsource was really easy to use to book tickets. Customer service was excellent when I had a problem. Wouldn't hesitate to use again
22 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Julie. thank you very much for sharing your feedback.
Customer Service was excellent
Customer Service was excellent - prompt resolution of isses.
20 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Philippa, thank you for taking the time to leave your review. All the best.
Ticket source reached out to me after…
Ticket source reached out to me after realising I had paid twice for the same tickets due to a internet failure myside. They quickly refunded the issue without fuss or request. Professional, polite and trustworthy.
19 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Leanne, thank you very much for your review. All the best.
TicketSource - the magic sauce. What's there not to like!
As event organiser for our village Hall, I credit TicketSource as being the magic sauce that has helped make our events so successful. I regularly thank the day we opted to go with them for our event bookings, rather than use one of the myriad of other booking providers. Easy to use and with real people who act quickly, should you have a problem.
19 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Joanna, thanks very much for sharing your feedback, perhaps that could be our new slogan!
When I realised my error i contacted…
When I realised my error i contacted ticket source straight away, they responded providing me with my ticket the very next day in time for my event.
19 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for your review. All the best.
Map error addressed speedily
Map error addressed speedily
As a new customer the pin on the map turned out to be in the wrong place. Contacting support produced a rapid fix, thank you Kate
18 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi David. thank you very much for your review, We will pass on your kind words to Kate.
Very quick getting back in touch with…
Very quick getting back in touch with my enquiry nothing was a bother to them
Very efficient
17 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Helene, thank you very much for your kind review. All the best.
I was very grateful today in the…costumer service from Zoe
I was very grateful today in the response and the lovely way my mind was put at rest by Zoe who made sure all was sorted and mentioned that if there was ever anything else I could be helped with not to hesitate getting in touch. Great costumer service.
16 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Emma, thank you very much for taking the time to leave your review.
Misplaced email resolved in 10 minutes - excellent.
We had misplaced our email confirmation with the tickets for an event we were attending, and following an email to TicketSource, I had response from Becca within 10 minutes, and all was sorted. Excellent service.
13 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Colin, thank you for your review. We will share your feedback with Becca,
payment problem resolved
My payment via the website didn’t go through so I emailed customer support for help. Emma emailed me back quickly (in the evening) with a detailed, helpful explanation and a resolution to the problem (which was actually due to a Visa outage). Very impressive customer service.
12 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
HI Keith, thank you for sharing your feedback. We will pass on your kind words to Emma.
A lovely human being at the end of the…
A lovely human being at the end of the telephone!
Thank you so much for following through when I had a problem with my booking and sorting it all out.
Excellent service
11 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Wendy, thank you very much for your glowing review. We are pleased to hear the team were able to help.
Very helpful and issue resolved quick
Very helpful and issue resolved quick! My email address often blocks emails coming in but Chloe got my tickets to me swiftly!
11 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Lorraine, thank you very much for your review. We will pass on your comments to Chloe.
Great service
I booked tickets for a performance but mistyped my email address. Only realised the night before the show. I emailed ticketsource sbd got an immediate reply early next morning. They found the booking and resent the tickets. Fabulous service.
6 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Mo, thank you very much for taking the time to leave your review.
My query was resolved very promptly
My query was resolved very promptly, great customer service!
11 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Sally, thank you very much for your review. All the best.
I had lost the emails that confirmed my…
I had lost the emails that confirmed my ticket purchases and associated details. Kate from Ticketsource got back to me quickly and provided all my ticket purchase receipts. What a relief! Thank you!
9 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Sarra, thank you very much for your review. Pleased to hear Kate was able to assist.
Olivia was wonderful
Olivia was wonderful. She was professional and so helpful. Excellent customer service.
9 februari 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Jan, thank you very much for your kind words, we will be sure to share this with Olivia.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.