Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

It is good to have a process to sell tickets. But I don't like the system where potential buyers can make offers without committing. The process should be tighter so sellers know where they stand e.g.... Se mer

Betygsatt 5 av 5 stjärnor

First time user - found the link on Liverpool Empire after tickets were sold out and ended up finding sold out concert tickets last minute. Would defo use the site as it's no like others, which allow... Se mer

Betygsatt 5 av 5 stjärnor

Knowing it was a legitimate site for buying & selling tickets & easily done. I was a little miffed in that my ticket didn't get sold, I accepted the offer but then it was only as I was about to g... Se mer

Betygsatt 5 av 5 stjärnor

Easy to use, efficient. I use Twickets to buy and sell tickets and I have always been satisfied with the service. If I haven't got a ticket for an event I am considering I always check Twickets first... Se mer

Företagsinformation

  1. Biljettförsäljning

Informationen kommer från olika externa källor

Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

8 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible every time a ticket becomes…

Terrible every time a ticket becomes available it is gone in less than a second. Obviously it is bots getting them and reselling for a lot higher prices. They need to sort this out as shocking.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Twickets

Svar från Twickets

Hi there,

Thanks for your review — we completely understand how frustrating this experience can be when attempting to purchase high-demand tickets.

We want to reassure you that tickets are not being secured by bots. We have robust security measures in place that are continuously updated to detect and prevent automated activity, so tickets are going to real fans.

When a ticket becomes available, it can be seen by thousands of people at the same time — often over 15,000 users receiving alerts simultaneously. The moment the first user clicks “buy,” the ticket is immediately placed on hold for them, which is why it can appear to disappear almost instantly.

Because of this, even a very small delay — whether from notification timing, network speed, or device performance outside of our control— can mean another genuine user secures the ticket first even.

We understand that it's frustrating as you're as it'll seem you're as fast as you can be, but this is simply the result of extremely high demand rather than bots or any misuse of the platform.

Kind regards,
The Twickets Team

Betygsatt 4 av 5 stjärnor

It is good to have a process to sell…

It is good to have a process to sell tickets. But I don't like the system where potential buyers can make offers without committing. The process should be tighter so sellers know where they stand e.g. by having a (short) time limit for buyers to take up an accepted offer.

27 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Hasslefree

I like that there is a platform for selling and buying tickets for which in daily life there isn't a possibility. I don't like the fees,although I understand that it is not possible without.My transaction went well for selling an e-ticket...thank you.

27 april 2026
Omdöme utan inbjudan
Logotyp för Twickets

Svar från Twickets

Hi Jacqueline,

Thank you for your thoughtful review. We're really pleased to hear that you found Twickets useful and that your e-ticket sale went smoothly.

We completely understand your concerns around fees. Just to clarify, we don’t charge sellers any fees to list or sell tickets on Twickets. In cases where PayPal is used for payouts, their standard processing fee may apply, but this is set by PayPal rather than us.

Our fees are applied to buyers, which helps us maintain a safe and secure platform, provide customer support, and ensure fair ticket resale at face value.

We really appreciate your feedback and support, and we hope to make your next experience even better.

Best regards,
The Twickets Team

Betygsatt 4 av 5 stjärnor

It worked

It worked - even forwarding tickets on to my daughter after purchase. Bit more transfer help might have been appreciated but seller was very helpful

27 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very positive

Easy website/app to navigate.
Stops the scammers and rip off merchants.
Only downside would be it takes a bit too long to get the ticket money back when you sell the tickets.

20 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer