Tixel Omdömen 5 595

amazing!! fast and easy sell :)

I appreciated how convenient it was to be able to post it easily from the eventbrite website. I wish when your listing there was a way to see on the same page how much you’d be receiving based on your list price. I don’t want to have to go to a different tab and search through the website to find what percent the fee is and do the calculation myself.

Very fast ! Instant purchase of ticket, saved more than half .

Quick, easy and fair pricing.

Besides the long wait for getting your money returned has to wait until the event is over. It was a safe process to resell tickets.

Tixel made it easy for me to sell my tickets. It was fast and reliable. It was a safe and secure transaction.

Accommodated difficult connection ruin and was trusted in community so tickets sold fast.

As a first time buyer and then, unfortunately, seller - I was very happy with how easy the entire process was. The instructions from tixel were clear and easy to follow. Would definitely use again to buy and sell without concern.

First time on this platform to sell tickets.
Was easy to navigate and safe for buyer and seller alike.
Smooth transaction and funds in account as described in a timely fashion.
Will be looking forward to the next opportunity to buy or sell.
Thanks Tixel for making this easy.

Good and exciting

I was recommended Tixel by a friend. Had a fairly good experience using it for the first time. One small issue was the auto purchase feature. The event I attended was a weekend event split over 2 days. Once the Saturday part of the event was one hour from starting I could no longer use the auto purchase. I only wanted a ticket for the Sunday event. Also it was not that intuitive to find the auto purchase or know what is was about. The only reason I knew about it was my friend telling me and showing me what to do

A great platform for selling and buying tickets. Easy to navigate, amazing customer service and a trustworthy company.

I had a disappointing experience with Tixel, mainly around pricing transparency and how auto-purchase works.

I set auto-purchase to buy 3 tickets together from one seller. Instead, it completed a purchase for a single ticket without any clear final confirmation showing that my preference for grouped tickets had been overridden. That was not obvious from the setup process and is not what I intended to agree to.

The bigger issue is pricing. Tixel advertises a “no more than 10% above face value” resale cap. In this case, the ticket ($204) ended up costing about $251 all-in once Tixel’s mandatory buyer fees (~$24!!) were added. These fees are much higher than the fees charged by ticketek, which are ~$7 per transaction.

That puts the real final price at roughly 25% above face value, which is very different to the 10% cap that is promoted to users.

When I raised this, support focused on policy wording and internal calculations rather than the practical outcome: the advertised cap does not match the total price paid, and the auto-purchase flow did not clearly reflect what was being purchased at the point of execution.

I was told the sale stands and advised to relist the ticket - a single, seated ticket which - at the inflated price it was purchased at - will be difficult to re-sell and fully recoup my costs.

Sharing this so that others are aware that the “10% cap” does not reflect the true all-in cost, and auto-purchase may not behave in line with how it is set up.

Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long before the ticket sold. I recived my money hassle free within 3 days of the show/event as promised.

The booking process was easier the 2nd time. This process works well but you need time to work through it.

I found Tixel easy to use and it was a great way to sell my tickets that I was unable to use. Communicating with the buyer was easy and I’ll do it again

Love Tixel so much. It’s a way to get last minute tickets and it’s so safe and trustworthy.

It was practical and easy to get the tickets

Easy to find event and pay. Requested a refunded due to insufficient ticket sale info provided by seller. Impressed refund was processed within hours