I had a problem with one of our guests, which meant he couldn't come with his wife. I phoned ticket source, and they were brilliant. the long and short of it I got a refund of two tickets and I hope t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Se mer
Företaget har svarat
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn ! I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈 I found the... Se mer
Företaget har svarat
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Kontaktuppgifter
Storbritannien
- ticketsource.com
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från TicketSource
Thank you very much for taking the time to leave your review.
Very helpful responses to questions and…
Very helpful responses to questions and queries which has allowed me to complete the tasks needed and yet with the possibility to reach out for further support. I have been assisted twice by their online support and both times have been exceptionally helpful. Highly recommended.
6 maj 2026
Omdöme utan inbjudan
I had an unresolved issue printing…
I had an unresolved issue printing tickets (Vretti). Becka tried patiently and spoke with her support line. Matt solved the problem - old software setting!
Excellent and prompt service from the support team. Polite, helpful and knowledgeable. Well done TicketSource 👏
6 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Peter, thank you so much for your kind words and pleased to hear that Matt and Becca were on hand to assist. We will pass on your knid words.
The customer service was great
The customer service was great! A+++ very very helpful, prompt response and a positive one!
Solved my issue asap!
Thank you
5 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for your review, all the best.
Brilliant Team effort
The TicketSource team respond quickly and work effiecently to answer questions and find resolutions.
6 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Margaret, thank you very much for your review and for your kind words.
Super efficient and helpful
Super efficient and helpful. Thank you so much
5 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Sharon, Thank you very much for your review. All the best.
Helpful and easy
Really easy website to use and has loads on there, also very quick and helpful when things go wrong, like when I booked my tickets with a none existent email.
5 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for taking the time to leave your review.
Issue with receiving confirmation email…
Issue with receiving confirmation email due to a typo error in email. Very speeding response from customer service and tickets sent through right away, thanks Chloe!
2 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for your review. We will pass on your comments to Chloe.
Quick resolution regarding a recent…
Quick resolution regarding a recent ticket order
1 maj 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Kyle, thank you very much for your review. All the best.
Efficient refund service
I had to cancel a concert and ask for refunds to be processed. This was done immediately and efficiently.
27 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Sue. Thank you for your review and pleased to hear the team were able to assist with your query.
Refund Request
Requested a refund as the show I had bought tickets for moved on a week and I couldn’t attend. This was dealt with promptly and professionally.
28 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Daphne. Thank you very much for taking the time to leave your review.
Helpful response solving a problem of…
Helpful response solving a problem of date change for my ticket booking.
27 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Colin, Thank you very much for your review. All the best.
Excellent service
The online ticket booking is pretty easy to use,, even for elderly punters. It was the first time I had been the event organiser, and I found the staff unfailingly helpful and clear in instructions. Handling complimentary tickets without making a charge is also very helpful.
24 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Ursula, Thank you very much for sharing your feedback. We are sure others will find this information useful
Really quick and constructive help
Really quick and constructive help when I asked.
27 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Tor. Thank you very much for your review.
Svar från TicketSource
Hi Sarah. Thank you very much for your review. All the best.
Prompt,polite and professional service 👌
I have been so impressed by the prompt, professional and friendly service which I have had from Chloe today. Thank you Chloe for replying so quickly to my query and for finding a solution to my issue. You're a star! 🌟
27 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Gemma. Thank you very much for your review. We will pass on your kind words to Chloe.
I had lost email with tickets attached
I had lost email with tickets attached.
I emailed Saturday out of working hours.
Mary dealt with this first thing Monday morning.
I now have tickets
27 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you for taking the time to share your experience.
Had a query about my ticket and…
Had a query about my ticket and emailed. Got a quick response that solved my issue.
22 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for your review.
Ticket refunds
I had small problem with tickets cancelled for a play I had booked, the venue advised thar that refunds had been issued, I had not received my refund, I emailed TicketSource yesterday morning and all was resolved by mid afternoon. The service could not be better, the member of staff I dealt with was very helpful and friendly
20 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Graham. Thank you very much for your review and pleased to hear we were able to help solve the problem for you.
I have experienced that this is a company that I can rely on for prompt and careful service.
I ordered tickets for an event and received a refund that I was not expecting for postage that I had inadvertently paid for twice online.
I would have been unaware if TicketSource had not quickly bought it to my attention. I'm very grateful.
20 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Trevor. Thank you very much for your review and pleased to hear were able to be proactive in offering you a refund.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.