I had a problem with one of our guests, which meant he couldn't come with his wife. I phoned ticket source, and they were brilliant. the long and short of it I got a refund of two tickets and I hope t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Se mer
Företaget har svarat
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn ! I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈 I found the... Se mer
Företaget har svarat
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Kontaktuppgifter
Storbritannien
- ticketsource.com
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Shane from customer service replied to my email within minutes and located my booking. I can't tell you what a relief it was!!
Thank you so much, fantastic customer service.
Aimee
19 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Aimee, thank you very much for your review. We will pass on your kind words to Shane
Quick and easy
Quick and easy. Made a small error in my booking which was sorted out quickly and easily
18 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Martin, thank you for taking the time to leave your review.
Svar från TicketSource
Hi Stewart. Thank you very much for your review. All the best.
TicketSource - easy to use and fantastic customer service
I have used TicketSource for some years. A simple to use system with fair transparent pricing.
Customer service is amazing. Any queries we have had over the years have been responded to very very promptly and the customer services are incredibly helpful and very polite.
15 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Michael. Thank you very much for sharing your feedback. We are sure others will find this very informative.
Kate was brilliant
Kate was brilliant, she located my lost tickets (I put a typo in my email) and sent them to me within 5 minutes!
10 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Charlotte. Thank you for your review and pleased to hear that Kate was able to offer a speedy response.
Second to none customer service
We've bought tickets through this company many times and have never been disappointed. The customer service is second to none and would thoroughly recommend.
13 april 2026
Omdöme utan inbjudan
Great customer service
Customer service support from Chloe was speedy and efficient.
Thanks!
13 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Louise. Thank you very much for your review, we will pass on your comments to Chloe.
Secure safe and reliable site
Secure safe and reliable site. I ordered tickets for a show but put the wrong email in. Chloe got back to me on a Sunday and had rectified the issue. No problem at all. Thank you!
12 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Nadine. Thank you very much for your review. We will pass on your kind words to Chloe
Scott solved the problem
Scott solved the problem, in the time frame that he said he would. And gave me really useful tips for future use of Ticket Source.
9 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Clare. Thank you very much for your review. We will pass on your kind words to Scott.
Easy to book tickets and apply for a…
Easy to book tickets and apply for a refund if circumstances dictate
10 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Paul. Thank you for sharing your feedback on your experience.
Brilliant
Brilliant! Lost my tickets and was supported super quickly and easily to chat and they were resent!
Thanks so much
9 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Trish. Thank you very much for your review.
e ticket help
I misspelled my email address when buying tickets so my e tickets failed to arrive. Problem instantly sorted by Dale.
Also found ticket source very easy to use
9 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Steve, thank you very much for taking the time to leave your review. We will pass on your comments to Dale.
TicketSource support responded and…
TicketSource support responded and resolved my issue very quickly when I reached out for help.
9 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Liam. Thank you very much for your review. All the best.
Wrong email address
I mistakenly included an incorrect email address so contacted Ticket Source by email who responded within 5 minutes and resent the tickets to my correct email. Brilliant efficient & prompt service. Many thanks !
9 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for your review. All the best.
Website Problem solved via Chat
I had a website problem and used the Chat facility. A real person responded right away and solved the problem easily.
8 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Sue, Thank you for your review and pleased to hear the team were able to offer a speedy resolution.
A very quick response
A very quick response. Matt was very helpful, thankyou
8 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Katherine. Thank you very much for your review. We will pass on your kind words to Matt
Always helpful
Always helpful, even helped with some coding that was beyond me.
8 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Thank you very much for your reivew and pleased to hear the team were on hand to assist.
TicketSource have always given…
TicketSource have always given excellent customer service and their system is very user friendly.
6 april 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Katrina, thank you for taking the time to leave your review and pleased to hear your experience with the team has always been so positive.
Becca was incredibly helpful and…
Becca was incredibly helpful and brilliant. She answered quickly and solved my problem. She went above and beyond to help me. Thank you!!
18 mars 2026
Omdöme utan inbjudan
Svar från TicketSource
Hi Julie. Thank you very much for your review. We will pass on your kind words to Becca.
Svar från TicketSource
Hi John, thank you very much for your review. All the best.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.