Easy to book ,technicain polite ,kept uptodate on appointment . Arrived got on with work ,no problems occured. As a disabled person this service was brilliant for myself . Surprised your technic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Poor communication. Garage recommended did not turn up within the time scale. No communication at all on status of MOT or service. Car returned at 8.15 with no message beforehand. E mails saying booki... Se mer
Företaget har svarat
I had a very friendly welcome and my booking was immediatelyconfirmed , key taken and advised I would be called when my vehicle was ready for collection. I was also informed they were having problems... Se mer
Everything went very smoothly, got given a window when they would collect my car and called beforehand to make sure the time would be fine. I had no issues so wasn’t contacted by the garage, however r... Se mer
Företagsinformation
Om The AA Smart Care
Skrivet av företaget
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktuppgifter
Storbritannien
- theaa.com/car-care/book/start
4,0
Bra
19 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service above and beyond!
The AA went above and beyond what was expected - not only were they affordable, friendly, and efficient with replacing my brakes, they went out of their way to fix a couple of other issues they noticed with my car, including plugging a tyre puncture and fixing an issue with my clutch that had been bothering me for a while (that another garage that I won’t name couldn’t or wouldn’t fix despite two services with me pointing it out)! The AA’s service was impeccable, and it’s just a bonus that they come to you at home - I’ll definitely use them again in the future if needed. Thank you AA!
19 september 2026
Svar från The AA Smart Care
Hi there, we couldn't be happier with your glowing feedback. We're delighted to hear the service went above and beyond, all from your home! We look forward to seeing you again and thank you for leaving 5 stars.
The service and attention to detail was…
The service and attention to detail was excellent. The staff helpful and friendly. Overall a good experience and the car had been cleaned and was ready on time. I would definitely recommend them. I also noted that the workshop was clean and tidy, always a good sign.
18 september 2026
The garage was great
The garage was great. Explained everything clearly and gave me lots of tips for maintaining my car moving forward.
21 september 2026
Absolutely fantastic service
Fantastic service I’m so impressed with the cost,had both my brakes and pads replaced at a very reasonable price! The convenience of the technician coming to my home to do the work left me with no stress and my car ready within hours! The technician was friendly and very efficient, I hope he knows how much he’s appreciated!
21 september 2026
Svar från The AA Smart Care
Hi Sandra, thanks for leaving such great feedback for the service. We couldn't be happier to hear how friendly the mechanic was. We appreciate your 5 stars.
Quick efficient oil and oil filter…
Quick efficient oil and oil filter change on the drive... no travelling, no waiting, super service would definitely recommend.
Will use again...
18 september 2026
The mechanic was amazing very…
The mechanic was amazing very knowledgeable and friendly understanding what the issues were and why they was caused they also did a amazing service and debrief on the fact finding resulting in the best possible outcome to my problem , this solving all my issue Thank you for much
21 september 2026
Collection of car was outside window of…
Collection of car was outside window of collection. They only came to collect car after we called to inquire about the delay which delayed our day's schedule. Will not be using this service again given the inaccurate timings.
17 september 2026
Svar från The AA Smart Care
Hi there, we're sorry to see this and for any inconvenience caused. We hope these concerns were raised with the team at the time, they will be happy to look into this further.
Fast appointment for getting brake pads…
Fast appointment for getting brake pads replaced. Technician arrived on time and completed task quickly and professionally. Good price also. Recommended!
17 september 2026
great experience mechanic was…
great experience mechanic was informative talked me though what he had done and checked was very polite and looked after my car even gave me helpful advice. 10/10 will defo use this service again
17 september 2026
Convenient
Convenient, quality, and easy to arrange, good communication and punctual. Brilliant overall
17 september 2026
Svar från The AA Smart Care
That's fantastic to hear, thanks for the 5 stars.
Great service as always
Have used these guys a few times with both my cars. The engineer remembered me and my car from last time too. The service provided is always top notch and always with a smile and pleasant attitude
19 september 2026
Prompt polite straight to the job
Prompt polite straight to the job. Explained in detail
17 september 2026
Teddy arrived as expected
Teddy arrived as expected , a very pleasant lad. He did the job he had to do efficiently, I inquired about a battery which he would have fitted for me but hadn’t got one on his van . He gave me his card to contact him if I decide to have one fitted at a later date. Altogether a very good experience.
17 september 2026
Helpful and organised .
17 september 2026
Paying for nothing
The staff of the shop was nice, but the car can’t be fixed because of the missing parts. No refund could be made. I was paying just to get a reconfirm of my car not 100% safe for driving.
17 september 2026
Svar från The AA Smart Care
Hi there, we'll keep our fingers crossed you're back on the road again soon.
Great service
Great service. Car was picked up and returned in the time slots they suggested.
No issues at all
17 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.