Wonderful to have car service come to you. No taking, leaving and going back later - which is not easy for the elderly. Some garages collect or have other arrangements but are, therefore, much more ex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty poor. Spoke to the independent garage who were very efficient and helpful. The extremely disappointing experience was wholly because of the AA's insertion into the middle of the relationship. W... Se mer
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Car was not returned to me for 3. Days, apparently due to a delivery problem with a replacement tyre needed for MOT.. Also a trim on driver's side had been sprung ..thiswas not in this state when car... Se mer
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Mechanic, checked the brakes actually needed changing before carrying out the work. He confirmed the front had expired and the rear would need replacing soon so was asked to change both work carri... Se mer
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Företagsinformation
Om The AA Smart Care
Skrivet av företaget
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktuppgifter
Storbritannien
- theaa.com/car-care/book/start
3,9
Bra
18 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy booking great garage.
Easy to book. The garage was convenient, friendly and finished to job in a few hours. Called me up to pick up the car and off I went. I couldn’t haven been easier. I would recommend the service and the garage.
20 juli 2026
Highly efficient and friendly service…
Highly efficient and friendly service on our driveway - very important for the old and decrepit!
20 juli 2026
The mechanic Shelley was absolutely…
The mechanic Shelley was absolutely amazing would definitely recommend 💯 she was knowledgeable and easy to deal with will definitely use the AA AGAIN with faults in my car and servicing very reliable pity the phone service took 15 mins being passed around on different phone calls before actually booking this, the guy who came out to a breakdown actually told me about this service
20 juli 2026
unprofessional service form the mechanic
the mechanic did not call me in the morning as he was supposed to do, he did not call before 16:30 and arrive two hours late despite me calling the AA customer service in the afternoon.
The quality of the oil is questionable( I asked for a manufacturers recommended oil brand) and I suspect she did not do the 42 point checks as he should've done.
I will never used them again, will use RAC as I have used them before.
17 juli 2026
The process of booking was easy
The process of booking was easy. Having the work carried out at home was stress free.
The mechanic, Wallace, arrived at the time stated and was extremely polite, professional and very knowledgeable.
First time I have used this mobile service and will definitely be using in the future.
18 juli 2026
GREAT EXPERIENCE
Booking process was straightforward. Car was collected from home, service and MOT carried out and car returned home the same day. Competitive pricing. All in all a great experience.
17 juli 2026
poor service
I booked MOT with Service, but just finish the MOT.
I changed the collect address, but not notice to the garage
17 juli 2026
Had Steve back to service our Volvo…
Had Steve back to service our Volvo after I was so pleased with his work on our motorhome. Another magnificent job done. Very thorough, and took great care. Checked absolutely everything and reset the service lights. Outstanding value for money and literally about a third of the cost that Volvo dealerships wanted!
20 juli 2026
A great service from the AA
A great service from the AA. Around £20 cheaper than most mot services around my area. An easy process too. The only thing I found was if my car failed it’s mot bcos I had booked it via this service if any works needed doing it could take a few days but other than that I was a nice local garage with polite staff and thankfully my car passed its mot
20 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The technician was excellent
The technician was excellent. Very polite, professional and helpful.
I didn't like the fact that a technician on my first appointment didn't turn up and you didn't inform me why. I had to chase you to find out the reason. Paul
20 juli 2026
Svar från The AA Smart Care
Hi Paul, we’re sorry to see this and for any inconvenience caused. If you need any help or have any questions, our teams are on hand to help look into these. We hope you managed to get everything sorted.
Excellent service
Excellent service. Easy to booking appointment. Emails reminding me of the appointment and when the mechanic was going to arrive on the day. Very pleasant mechanic who explained what he was going to do and inspected the rear pads and disc for wear. Completed in two hours on my drive without the hassle of going to a garage and at what I thought was a very competitive price. Highly recommended.
17 juli 2026
Was great seen on time an they finished…
Was great seen on time an they finished working in the vehicle on time. Very professional staff
20 juli 2026
Svar från The AA Smart Care
We're delighted to hear this about your MOT, Sam 😊🚗.
Amazing service would highly recommend
Amazing service would highly recommend. They do amazing ingredients service on your car and the mechanics are professional.
17 juli 2026
HOME SERVICE
HOME SERVICE
Chris is always very helpful and knowledgable, can’t recommend him or AA enough.
16 juli 2026
Lovely Man
. Lovely man explained everything. Very pleased with the service. Will definitely book again Kept me up to date when he was arriving
17 juli 2026
Rear brake pads changed
Ian informed me of his arrival time, booking process was easy to do on
line. First class job on fitting rear brake pads on a v w Golf at a affordable price. More than happy with work carried out. Ian was knowledgeable and friendly and would definitely use them again.
17 juli 2026
Booked and paid for a full service and…
Booked and paid for a full service and only received oil and filter change !
13 juli 2026
Svar från The AA Smart Care
Hi Martin, we've passed your review over to the team and asked that someone takes a look at the booking and contacts you directly.
My appointment was a morning slot,up to…
My appointment was a morning slot,up to 12.00 noon. 18th July 26
No one turned up, had to make loads of phone calls, to get confirmation of a time slot. Got an email the day before ,saying that an engineer would call me an hour before, and 15 minutes before the AA engineer arrives.
No show, so had to call AA Breakdown, to try and get through to someone, eventually I spoke to a gentleman, and he arranged, for an AA engineer to do the job,which was an oil and filter change.
The man that came was very professional, and did the job.
But my only disappointment, was i didn't get any communication before the job was done.
I have paid for the work be be done, but wasn't given any updates.
So I won't be using there service again.
Regards,
George.
18 juli 2026
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