The AA Smart Care Omdömen 

Overall, excellent Customer Service from the price & booking process to the car service itself. The mechanic carried out the work very efficiently.
Also, it was the useful convenience of having the car serviced at home.

You recommended the garage for my sevice and MOT.. they changed the front brake pads. Now I have a scraping sound

Came to pick my car up on time would highly recommend the garage 1st class customer service aswell as dropping it off within a few hour and wasn't away all day MOT and Service done.

Prompt professional service. Very pleased with work undertaken. Will definitely book again.

Mix up with appointments but once sorted all good. It was good to know I could trust the garage and not worry about unnecessary cost.

The experience was very good, although it could have been excellent had the service provider just called me upon completion of the work. No complaints though, I'm very pleased with what the AA and the servicing company provided. Great work and experience from all parties. Thank you!

Only problem I had was the car was meant to be picked up from my home and at the last minute AA rang to say I had to drop car off
The garage was out of my area so was a pain to get back from and go back for car
Overall the garage was spot on and great customer service
The 4⭐️ would of been 5 but the no pickup was why I dropped a ⭐️

The mechanic was on time, protected the drive, carried out the work efficiently and very informative as to what he was doing, will use again

It was really good at the garage just had a hic up when trying to give go ahead for repairs

MOT was completed in the time they stated. Very good staff that explained everything clearly but we're unable to assist with sorting out the MOT failures. Being a Tesla, maybe that's understandable.

The driver was very polite, updated me of the changes, advice about services they provide at homes. He ensured the car was tested before he handed over the key.

Amazing service. Kept up to date throughout the process. The mechanic was on time and rang beforehand to let me know when he would arrive. 😊

Wasn't kept updated on arrival didn't get a phone call on the morning to let me now what time he would arrive had to phone smartcare for that information and didn't phone me 15mins befor arriving he phone me when he arrived at the address instead apart from that everything was fine

This was very poor service. Unexpected! Arrived early for the appointment but the garage opened late and were unapologetic about it. I was asked to leave the car and would be contacted once the MOT process is complete. My car did not pass the MOT because of the tailgate light so, this needs sorting first. Agreed, that is good as that is the purpose of MOT. However, my car key was lost. They took forever to look for the car keys. After finding it, they acted as if they were doing me a favour in terms of me returning wi the the car to ensure the fault is fixed for them to run the MOT again. I was later told by friends that is supposed to be standard . My boot flap and seal were impacted by whatever they did. They did not tell me anything. Rather I found out when I opened my boot. Why would you lose my key and damage my boot? Neither fix it nor apologise?

The communication could have been better, the mot was done on the Friday morning and I didn't hear anything till Monday morning

Arrived on time , absolutely no fuss . I would recommend the at home service to anyone .

Having service on drive

Did everything you said. Turned up on time, did went was needed with good feedback. How servicing should be.

AA did a great job changing my front brake pads the gentleman was on time very polite and he did a great job the service was amazing as the job was done booking process was easy and the price was unbeatable I definitely recommend every one with a car to use AA