The AA Smart Care Omdömen 

18 184
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The mobile mechanic was very polite, informative and helpful in explaining what else I needed to get done she’s did an MOT. He checked all my engine bay topped up fluids and sorted a loose panel under... Se mer

Betygsatt 1 av 5 stjärnor

Had front brakes replaced on my car on Wednesday just got home from work and car felt sluggish driving into housing estate. Pulled onto drive and front passenger side wheel is smoking and smells like... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hi.to say I'm well pleased with the job Chris ward did on my Range Rover on Monday 27th July 2026....such a helpful and excellent job he provided a really nice lad you should be honoured that you have... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It is very safe doing your MOT through the AA Smartcare service, as if you do have any problems with the garage, you just inform the AA & they will sort it out for you. We have used the service twice... Se mer

Företagsinformation

  1. Bilbesiktning
  2. Bildelar
  3. Bilservice
  4. Mekaniker
  5. Bärgningstjänster
  6. Fordonsbesiktning

Om The AA Smart Care

Skrivet av företaget

MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.

AA approved local garages

  • Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
  • The garage technicians are expertly trained in petrol, diesel and electric vehicles

Fixed & transparent pricing

  • You’ll know exactly what you’re going to pay, with no hidden extras
  • We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.

Guaranteed quality of work and repairs

  • We’re so confident in the work, we guarantee all parts and labour for 12 months
  • The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
  • All prices, including labour, are checked to make sure they’re accurate

Easy online booking

  • You can book online at a garage local to you, on a date of your choice
  • Book up to 90 days in advance
  • You have access to a UK wide network of local garages.

 


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

18 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(18 184)

6 338 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I was lied to

I was lied to, told something wrong with my car and wasn't true at a cost of £1940.02 luckily I had the sence to have it checked elsewhere before spending so much money.

25 juli 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

We're very sorry to hear about your experience and the significant concerns you raised regarding the diagnosis and quoted cost. We understand how frustrating and upsetting this must have been.

Betygsatt 5 av 5 stjärnor

Booking my MOT

It was very easy to book my MOT for someone who does no manage well using apps. Appointment arranged swiftly and the garage I attended was friendly and approachable.

24 juli 2026
Betygsatt 5 av 5 stjärnor

Thoroughly Recommend the AA Smartcare Service for MOT's

It is very safe doing your MOT through the AA Smartcare service, as if you do have any problems with the garage, you just inform the AA & they will sort it out for you. We have used the service twice now & used the same garage on both occasions. It is very easy to arrange also & you are kept fully informed all the time.

23 juli 2026
Betygsatt 1 av 5 stjärnor

MOT and service

Firstly on the day I dropped off my car, the garage was not open and had to wait for 45 mins, then there was no contact from the garage and AA as well , had to wait for 5 days to get my car back and I had to pay to the garage directly for the repair carried out, therefore I had the worst experience overall, I could have gone to a local garage and get a better service, absolutely heartbreaking experience

24 juli 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

We're sorry to hear about the significant delays and lack of communication you experienced with your car repair. This is certainly not the service we aim to provide, and we understand your frustration.

Betygsatt 5 av 5 stjärnor

I would give the Mechanic the 5 stars…

I would give the Mechanic the 5 stars as he was Excellent in Servicing my car & very approachable, however I can not say the same in trying to actually booking a service the smart care team is where this falls down it took me 2weeks for this to work.

23 juli 2026
Betygsatt 5 av 5 stjärnor

Absolutely delighted with the service…

Absolutely delighted with the service and would definitely recommend. So convenient to have it done at home. First time I’ve used this service definitely not my last.

27 juli 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Delighted to hear that, thanks so much for sharing your experience 💛.

Betygsatt 2 av 5 stjärnor

Disappointing

I am only giving a 2 because I went to one of there recommended garages and booked via service care and the garage did nothing, (paid for service and MOT), so AA said go to this other garage, I went and they were excellent, but the calls to AA were unbearable because I couldnt get through and no one understood what I was talking about, so had to go via this app and that was a faff it was one of them automatic answering apps that were terrible, then obviously the 2nd garage wanted paying for the work but I said no because I had already paid and then there was this stand off with prove they (garage 1) didn't do the work, so garage 2 had to do it and it was just long drawn out and stressful. I will be going to kwik fit next time.

29 juni 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Sandra, we're sorry to hear about your experience and hope everything is ok now. We've passed your comments over to the relevant to for feedback. They will contact you directly if they need any further information.

Betygsatt 1 av 5 stjärnor

worst than poor i booked a service…

worst than poor i booked a service for today they never turned up id given my card no and instructions to ring or text when on way so i could tell them how to get to my car waited in all afternoon i had no reason to think they would not as they say in their blurb you will be charged when job is done terrible service they obvs not very nice men any more!

27 juli 2026
Omdöme utan inbjudan
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Christine, we're sorry to hear this and hope you've since spoken to our Customer Service team on 0330 018 3446, so we can look into what happened here and help get this sorted.

Betygsatt 1 av 5 stjärnor

poor

booked an mot and service, the garage only ddoes services.
Quality of service seems poor, van stunk of silicone, water droplets all up inside of windscreen,

24 juli 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi, sorry to hear about your experience. Please give us a call on 0330 018 3446 so we can look into this further and help get it sorted.

Betygsatt 5 av 5 stjärnor

Amazing Service

Absolutely blown away by the level of knowledge, professionalism and service of this service. Geoff arrived at the scene of the break down within 20 minutes. Got the car running and managed to source a replacement alternator and have it fitted in my driveway at home that very same afternoon!

23 juli 2026
Betygsatt 5 av 5 stjärnor

Top mechanic!

The mechanic called ahead of arriving, and was super friendly. He managed to park up on a busy street, and got to work straight away. He was thorough throughout the job, and finished on time with no issues. He even had time to take about air con de-gassing. Thank you would 100% recommend this service.

23 juli 2026
Betygsatt 1 av 5 stjärnor

Wrong booking

Managed to find a website that said it services and does repairs to EV cars. Booked, paid and was sent reminder via text and email. Turned up before 8am as requested, only to be told the garage did not accept EV cars and they rejected the job, even thou is was picked by the smart centre.

27 juli 2026
Omdöme utan inbjudan
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Jonathan, we're sorry to hear about the booking issues. We hope you've since raised this with our Customer Service team so they could look into what happened here and feed it back.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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