Easy to book ,technicain polite ,kept uptodate on appointment . Arrived got on with work ,no problems occured. As a disabled person this service was brilliant for myself . Surprised your technic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The major service was completed very smoothly and the mechanic called George explained all that had been done. the car runs beautifully now. The booking process was very simple and quick to do with th... Se mer
Telephone customer service really poor. They messed up my appointment and acted as if it was my fault, then messed it up again! Really bad service and I’m gutted about it, as the mobile service where... Se mer
Företaget har svarat
Elliot was friendly and polite and worked very hard. Well done Elliot. One criticism of the advert: the promised morning phone call to give an estimated time of arrival no longer exists. I therefo... Se mer
Företagsinformation
Om The AA Smart Care
Skrivet av företaget
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktuppgifter
Storbritannien
- theaa.com/car-care/book/start
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick efficient oil and oil filter…
Quick efficient oil and oil filter change on the drive... no travelling, no waiting, super service would definitely recommend.
Will use again...
The mechanic was amazing very…
The mechanic was amazing very knowledgeable and friendly understanding what the issues were and why they was caused they also did a amazing service and debrief on the fact finding resulting in the best possible outcome to my problem , this solving all my issue Thank you for much
Svar kan ha AI-innehållLäs mer
Collection of car was outside window of…
Collection of car was outside window of collection. They only came to collect car after we called to inquire about the delay which delayed our day's schedule. Will not be using this service again given the inaccurate timings.

Svar från The AA Smart Care
Fast appointment for getting brake pads…
Fast appointment for getting brake pads replaced. Technician arrived on time and completed task quickly and professionally. Good price also. Recommended!
great experience mechanic was…
great experience mechanic was informative talked me though what he had done and checked was very polite and looked after my car even gave me helpful advice. 10/10 will defo use this service again
Convenient
Convenient, quality, and easy to arrange, good communication and punctual. Brilliant overall

Svar från The AA Smart Care
Great service as always
Have used these guys a few times with both my cars. The engineer remembered me and my car from last time too. The service provided is always top notch and always with a smile and pleasant attitude
Prompt polite straight to the job
Prompt polite straight to the job. Explained in detail
Teddy arrived as expected
Teddy arrived as expected , a very pleasant lad. He did the job he had to do efficiently, I inquired about a battery which he would have fitted for me but hadn’t got one on his van . He gave me his card to contact him if I decide to have one fitted at a later date. Altogether a very good experience.
Helpful and organised .
Paying for nothing
The staff of the shop was nice, but the car can’t be fixed because of the missing parts. No refund could be made. I was paying just to get a reconfirm of my car not 100% safe for driving.

Svar från The AA Smart Care
Great service
Great service. Car was picked up and returned in the time slots they suggested.
No issues at all
AA process was very good and no issues…
AA process was very good and no issues there - however the garage was not very helpful & communication lacking.

Svar från The AA Smart Care
It was nothing but trouble from start…
It was nothing but trouble from start to finish. I wish i have just gone direct with the garage to book my service and MOT. Having to keep trying to get through to the AA was so much for a hassle :(

Svar från The AA Smart Care
MOT test service asked me 3 tyres and…
MOT test service asked me 3 tyres and around £650 replacement cost, when i check MOT refusal form there is only two tyres had a problem and i changed by Kwit Fit £215 With Bridgestone Tyres. It disturbed me what if i accept such big amount.

Svar från The AA Smart Care
No service Report - link didn’t work
Booked the full service, great mechanic - really helpful but absolutely no report received. The link doesn’t work and so the chat bot said it would be sent to my email, still waiting! Whole point was to get this before my MOT due this Wednesday

Svar från The AA Smart Care
Horrible company a bunch of fraudsters…
Horrible company a bunch of fraudsters with a system full of glitches .
Executives don't know what they are talking about.I simply declined the request for any additional charge , the second request asking for another 51 pounds.
I went to the garage and took my vechicle , still they charged me for the additional money.
I went for MOT and they said something is wrong on the MOT and they need circa 53 pound to investigate it which I approved.
After they send me another request asking for another 51 pound which I refused and went to collect my vehicle.
Still the final invoice shows both the charges

Svar från The AA Smart Care
Detta är Trustpilot
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