The AA Smart Care Omdömen 

19 369
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to book ,technicain polite ,kept uptodate on appointment . Arrived got on with work ,no problems occured. As a disabled person this service was brilliant for myself . Surprised your technic... Se mer

Betygsatt 5 av 5 stjärnor

The major service was completed very smoothly and the mechanic called George explained all that had been done. the car runs beautifully now. The booking process was very simple and quick to do with th... Se mer

Betygsatt 1 av 5 stjärnor

Telephone customer service really poor. They messed up my appointment and acted as if it was my fault, then messed it up again! Really bad service and I’m gutted about it, as the mobile service where... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Elliot was friendly and polite and worked very hard. Well done Elliot. One criticism of the advert: the promised morning phone call to give an estimated time of arrival no longer exists. I therefo... Se mer

Företagsinformation

  1. Bilbesiktning
  2. Bildelar
  3. Bilservice
  4. Bärgningstjänster
  5. Fordonsbesiktning
  6. Mekaniker

Om The AA Smart Care

Skrivet av företaget

MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.

AA approved local garages

  • Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
  • The garage technicians are expertly trained in petrol, diesel and electric vehicles

Fixed & transparent pricing

  • You’ll know exactly what you’re going to pay, with no hidden extras
  • We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.

Guaranteed quality of work and repairs

  • We’re so confident in the work, we guarantee all parts and labour for 12 months
  • The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
  • All prices, including labour, are checked to make sure they’re accurate

Easy online booking

  • You can book online at a garage local to you, on a date of your choice
  • Book up to 90 days in advance
  • You have access to a UK wide network of local garages.

 


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

19 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(19 369)

6 695 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The mechanic was amazing very…

The mechanic was amazing very knowledgeable and friendly understanding what the issues were and why they was caused they also did a amazing service and debrief on the fact finding resulting in the best possible outcome to my problem , this solving all my issue Thank you for much

21 september 2026
Betygsatt 2 av 5 stjärnor

Collection of car was outside window of…

Collection of car was outside window of collection. They only came to collect car after we called to inquire about the delay which delayed our day's schedule. Will not be using this service again given the inaccurate timings.

17 september 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi there, we're sorry to see this and for any inconvenience caused. We hope these concerns were raised with the team at the time, they will be happy to look into this further.

Betygsatt 5 av 5 stjärnor

great experience mechanic was…

great experience mechanic was informative talked me though what he had done and checked was very polite and looked after my car even gave me helpful advice. 10/10 will defo use this service again

17 september 2026
Betygsatt 5 av 5 stjärnor

Convenient

Convenient, quality, and easy to arrange, good communication and punctual. Brilliant overall

17 september 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

That's fantastic to hear, thanks for the 5 stars.

Betygsatt 5 av 5 stjärnor

Great service as always

Have used these guys a few times with both my cars. The engineer remembered me and my car from last time too. The service provided is always top notch and always with a smile and pleasant attitude

19 september 2026
Betygsatt 5 av 5 stjärnor

Teddy arrived as expected

Teddy arrived as expected , a very pleasant lad. He did the job he had to do efficiently, I inquired about a battery which he would have fitted for me but hadn’t got one on his van . He gave me his card to contact him if I decide to have one fitted at a later date. Altogether a very good experience.

17 september 2026
Betygsatt 2 av 5 stjärnor

Paying for nothing

The staff of the shop was nice, but the car can’t be fixed because of the missing parts. No refund could be made. I was paying just to get a reconfirm of my car not 100% safe for driving.

17 september 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi there, we'll keep our fingers crossed you're back on the road again soon.

Betygsatt 5 av 5 stjärnor

Great service

Great service. Car was picked up and returned in the time slots they suggested.
No issues at all

17 september 2026
Betygsatt 2 av 5 stjärnor

It was nothing but trouble from start…

It was nothing but trouble from start to finish. I wish i have just gone direct with the garage to book my service and MOT. Having to keep trying to get through to the AA was so much for a hassle :(

5 september 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Russell, our team will always give updates as soon as they can, but have been very busy and we're sorry for any delays. We hope your service went well and that your car is running smoothly.

Betygsatt 3 av 5 stjärnor

MOT test service asked me 3 tyres and…

MOT test service asked me 3 tyres and around £650 replacement cost, when i check MOT refusal form there is only two tyres had a problem and i changed by Kwit Fit £215 With Bridgestone Tyres. It disturbed me what if i accept such big amount.

17 september 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Kemal, we hope you've spoken with us directly so that it the work can be looked into.

Betygsatt 1 av 5 stjärnor

No service Report - link didn’t work

Booked the full service, great mechanic - really helpful but absolutely no report received. The link doesn’t work and so the chat bot said it would be sent to my email, still waiting! Whole point was to get this before my MOT due this Wednesday

18 september 2026
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Don, please give us a ring so our team can help with this.

📞 0330 018 3446

Betygsatt 1 av 5 stjärnor

Horrible company a bunch of fraudsters…

Horrible company a bunch of fraudsters with a system full of glitches .

Executives don't know what they are talking about.I simply declined the request for any additional charge , the second request asking for another 51 pounds.
I went to the garage and took my vechicle , still they charged me for the additional money.

I went for MOT and they said something is wrong on the MOT and they need circa 53 pound to investigate it which I approved.
After they send me another request asking for another 51 pound which I refused and went to collect my vehicle.

Still the final invoice shows both the charges

18 september 2026
Omdöme utan inbjudan
Logotyp för The AA Smart Care

Svar från The AA Smart Care

Hi Ashish, we hope you've reached out to our team so they can give you details about the charges.

📞 0330 018 3446

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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