This has been the most frustrating delivery experience I’ve ever had. Your tracking keeps saying “Customer not reached”, but that’s simply not true. I kept my phone with me all day at work... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i came to track my order in their website, i saw that they were out for delivery 2pm, its already 7:30 and still not received my parcel, i have other plans and i cant go out of my house because im wai... Se mer
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Worst experience I ever had. Almost 11 days I have been calling them and getting the same reply that today or tomorrow they will collect.If there is anyone responsible in your company please solve my... Se mer
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TERRIBLE!!! they write fake info on tracking saying they attempted and failed delivery when they never come or contact. I had an order from TEMU and it's just missing, my son is going to miss out all... Se mer
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Företagsinformation
Skrivet av företaget
Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa Ecommerce manages e-commerce fulfillment, delivery and returns across the Arabian Gulf. Shipa Delivery provides same-day, next-day and on-demand delivery in Kuwait, Saudi Arabia and the UAE. Shipa is powered by Agility, one of the world’s largest logistics providers.
Kontaktuppgifter
J1 Warehouses, Jebel Ali, Dubai. UAE., 414117, Dubai, Förenade Arabemiraten
- 600574472
- Support@shipadelivery.com
- shipa.com
1,5
Mycket dålig
267 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor customer service and delivery.
3 november 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
I would like to thank to Ms Maria and the driver wearing uniform of Shipa. They are kind and listening to customer. I feel valued and respect. For any issue please contact her 0588313815 she can help.
I feel hopeless until i complaint, the staff behind the company are really good, only the 3rd party driver and the call center are really cannot helped. Thats why the customers getting suffer.
But the staff they are really good.
29 oktober 2025
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Absolutely the WORST delivery service…
Absolutely the WORST delivery service ever!
Shipa Delivery is a complete disaster — zero customer service, zero updates, zero responsibility! It’s been over a week and I still haven’t received my items. Their support team is non-existent, nobody replies, and tracking is completely useless. How can a company even operate like this? Pathetic service — avoid Shipa Delivery at all costs!
16 oktober 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Terrible company
Terrible company. Caught them giving false information. Not helpful in the slightest. They are responsible to picking a very important delivery up for it to arrive on time. Which they refused to do.
I urge anyone thinking of using this company for their deliveries to think again.
14 oktober 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
A disastrous experience!!!
A disastrous experience! My order has still not been delivered until now. To deceive customers, the delivery driver asks for the location and then disappears, and suddenly the company sends a message saying they couldn’t reach me and that the delivery will be rescheduled later.
This is the height of absurdity and dishonesty!
It’s been 10 days, and my shipment still hasn’t been delivered!
I’ve contacted the shipping company dozens of times with no result—just more false promises.
23 september 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We sincerely apologize for the disappointing experience you’ve had with our service and for the repeated delays in delivering your order. We completely understand how frustrating this situation must be, especially after multiple follow-ups and unfulfilled promises.
Please rest assured that this is not the level of service we aim to provide, and your feedback has been shared with the concerned team to take immediate action and prevent such issues in the future.
Kindly contact us via private message or through our customer service center so we can review your case in detail and ensure the delivery is arranged as soon as possible.
We truly regret the inconvenience caused and appreciate your patience and understanding.
Wishing you a better experience ahead.
The worst service and delivery…
The worst service and delivery ever.It’s 5days already.I still did not receive my order.They asked me for location after that they didn’t come and the tracking showed that customer didn’t answer..Even they didn’t call and they didn’t come..The worst delivery…
6 september 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Very good serivce..
3 september 2025
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
I got my shipment on time more than 5…
I got my shipment on time more than 5 time on of the best delivery logistics
1 augusti 2025
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
I received my package on time and…
I received my package on time and thanks to driver Mohammed Ali
1 september 2025
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
This company is good
Shipa company is good service in dubai deliver orders in timely
3 september 2025
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Delivered our items on time!!!
15 juli 2025
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
It is the worst shipping company in…
It is the worst shipping company in UAE. I have placed an order and did not receive my courier. I called the phone number multiple times with NO answer, every time i placed my order ID the telephone machine kept bringing me back to point 0. Every time i try to reach out through their chatbot, they promise me next day delivery. I am frustrated with Shipa Delivery. NOT RECOMMENDED. WORST DELIVERY COMPANY IN UAE
19 augusti 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
00000
I am giving 0 stars for this Shipa…
I am giving 0 stars for this Shipa delivery service. One of the worst delivery in UAE. No response from customer care. In morning they show package is out of delivery and at night they will show as customer is not reachable, without contacting us. I don't know why retailers still choosing this pathetic delivery services. There is only negative reviews for this delivery services.
16 augusti 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Horrible service
Horrible service! Takes way too long to deliver the items as compared to other courier companies. Customer care is least bothered to assist customers. 0 stars from me.
14 augusti 2025
Omdöme utan inbjudan
Svar från Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Worst experience ever…
Worst experience ever…
Please guys avoid these unprofessional chunks ..
11 augusti 2025
Omdöme utan inbjudan
one of the worst service i ever seen in…
one of the worst service i ever seen in my life...
4 augusti 2025
Omdöme utan inbjudan
I am giving 0 stars for this Shipa…
I am giving 0 stars for this Shipa delivery service. One of the worst delivedy in UAE. No response from customer care. In morning they show package is out of delivery and at night they will show as customer is not reachable, without contacting us. I dont know why retailers still choosing this pathetic delivery services. There is only negative reviews for this delivery services.
30 juli 2025
Omdöme utan inbjudan
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