Thank you for sharing your experience — we take all feedback seriously and want to address the points you've raised.
Sharetown partners with independent contractors who choose to build their own local resale side-business using our platform, dispatch network, and brand partnerships. We aim to be transparent about how the model works from the start — including the revenue split — so reps can make an informed decision before accepting any work.
The revenue share reflects what each side brings to the table. Reps handle the local logistics, which we deeply value. Sharetown provides brand partnerships that generate pickup opportunities, dispatch technology, compliance support, and a structured resale system designed to help reps succeed. While there is no guaranteed pickup fee, reps earn through successful item resale, and we provide multiple layers of support to help maximize those outcomes.
Support is a key part of the Rep experience. Reps have access to:
A dedicated Sales Manager for pricing guidance and selling strategy
A Rep Support Group for real-time questions and community insights
Ongoing operational support to help navigate pickups, listings, and processes
We hear the concern about job flexibility. Our model is intentional: reps are independent business owners, not employees. That distinction comes with trade-offs, and we strive to be upfront about both the opportunity and the responsibility it requires.
We’re always looking to improve, and we’d welcome the chance to speak with you directly. Please reach out to us at support@sharetown.com
— we’d love to learn more about your specific experience.