Prices are great and shipping was very fast. However, it was sent internationally in a bag instead of a box. One of my crochet hooks snapped the first time I used it, so I'm wondering if it was dama... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful Drops brushed alpaca silk yarn, I’m loving how it knits. Loving the price too! Shipping to Washington State in the US was swift, I was thrilled to receive it so quickly, coming from Denma... Se mer
I am so glad I discovered this country. The prices are outstanding (even with the additional tariffs added to goods sent to the US) and shipping is very quick and reasonably priced. Excellent all ar... Se mer
My package got damaged in transit and I lost some yarn. Customer service was super quick resolving the issue and sending the missing yarn. I am so impressed by this company, thanks Rito!
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great yarn, great price!
I love the yarn and your price was the best available.
Lowest prices for Drops yarns ordering from Los Angeles
I order from USA because Rito offers the lowest prices for drops yarns, which is what I primarily purchase. Even with high tariff and shipping costs, it still costs less than any US/UK e-comm retailer. The only drawback is that shipping takes about 10 days; 4-5 days from the date they claim to ship and another 5 days to clear customs and local post office delivery into Los Angeles. I used to buy from Lindehobby, also based in Denmark, which somehow only takes 3-4 days total shipping. So it's a bit frustrating that shipping takes twice as long from Rito. Another frustration is they don't accept American Express, so I have to pay through paypal, which charges another fee on top of tariff and high shipping costs, which together end up adding about 25-30% to order totals.
Best European Craft Site
Fast shipping even across the world. Nice customer service when needed. Friendly staff. Huge selection of craft items.
Missing more than half my order
I understand that longer shipping times and customs delays are out of Rito’s control, and I was patient with that. What I’m really disappointed about is that after waiting weeks and being so excited to finally open my package and start the Cloud and Olga sweaters, I realized that more than half of my yarn was missing. I only received 15 out of the 34 skeins I ordered. I emailed about the missing items and still haven’t heard back. Overall, this has been really frustrating and disappointing :(

Svar från Rito
Stuck in customs
It was stated it would be a 4-6 business day delivery and it was shipped 12/11/2025. It has been stopped in customs with no delivery estimate since 12/16/2025.

Svar från Rito
Great products! Great prices!
I’ve been knitting with the product for a few days now, and it is exquisite. Very grateful for Rito. Thank you so much for everything!
We had a bit of a glitch with missing…
We had a bit of a glitch with missing product due to shipping over the holidays, but Rito made it right, and I love the product and we're duly impressed!
Ordered this on Dec 18th
Ordered this on Dec 18th. Received your review notification but have not received my order. No communication with the company after initial order confirmation.

Svar från Rito
Made the Sailor Slippers and loved the…
Made the Sailor Slippers and loved the color options at Rito. Easy to order. Arrived quite promptly in the USA.
Excellent customer service
Excellent customer service. Fast international postage even over Christmas period.
I made an order the 18th of December…
I made an order the 18th of December and have not received any notification about the delivery date. I would like to like to know how long the package will take to arrive.

Svar från Rito
Very reasonable prices
Very reasonable prices! Great color selection for making the felted Sailor Slippers Shipped to US rather quickly. Very happy with my purchase.
I have not received the yarn yet
I have not received the yarn yet - I dont know what happened

Svar från Rito
I haven’t received my order yet
I haven’t received my order yet. I ordered the yarn on 12/22/25

Svar från Rito
Item Held in Customs
My item has been held in customs for ten days. I realize that this is out of Rito’s hands; however, it would be appreciated if they provided a note that this sort of things may happen and therefore impact shipping times.

Svar från Rito
Fast and low cost.
A Christmas Birthday Present
I ordered yarn for my daughter for a birthday gift. Not the best time of year for a birthday present order from Europe to California but the package was delivered within 10 days. She was ecstatic 🤩
The yarn itself is beautiful. I told her that she could look anywhere in the world for yarn in the color she wanted and I would get it for her. She wanted a very dark green yarn to knit a sweater and she found it. Thank you so much for an excellent yarn and service.
Your product is excellent but I think…
Your product is excellent but I think your shipping company could have done a better job. The bag had a tear in it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







