Rito Omdömen 725

Really happy with the service from Rito, but I was unimpressed with the Drops product I purchased. "Belle" yarn (cotton, viscose and linen) looks great but does not maintain its lovely twisted look when being knitted. I've tried using yarn from the centre and outside of the balls... no difference. I'd hardly call it a luxury yarn the way it behaves.

My yarn arrived much quicker than anticipated and it’s exactly what I ordered. Drops Air is so soft! I can’t wait to finish my sweater so I can wear it!

I order from them all the time and have yet to have any issues, the shipping cost is higher but the cost of the yarn tends to be lower so the cost is pretty similar to LindeHobby and WoolWharehouse after tariffs are applied. The shipping does take longer because of the customs process but that’s not really the companies fault, just the state of things. I haven’t had to reach out to customer service so I can’t attest to quality of the customer service. But I would recommend as they carry Drops and a lot of other quality yarn brands you can’t get in the states.

Beautiful soft mohair silk yarn. Arrived fairly quickly. I will definitely order again.

Good product, prices & customer service. My package actually arrived damaged and 2 balls were missing. I contacted customer service and they were able to credit me - and pay shipping. I'm currently knitting with the purchase - beautiful yarn!

I still have a pending charge on my credit card from January 4, 2026 despite my order not going through. Customer service is extremely slow (4 days to answer) and did not address the pending charge, just asked if I tried to place my order on a phone or laptop. Extremely frustrating and issue still has not been resolved.

the order came complete. that matters when you have a sweater planned out. you don't want to get shorted. also the wool yarn was nice to work with and I used a pattern that rito supplied for free spe cific to the yarn. I am just finishing up the sweater. Im telling everyone about Rito.

Website was easy to use. Yarn colors and descriptions were true and detailed. Placed 2 orders one arrived quickly the other one I have not received it seems to be on holiday in a USPS warehouse in Miami. Hoping it is found soon!

Very good prices, fast shipping to USA

Qualité du produit extra. Rapidité du service. Rapport qualité prix imbattable.

The quality of material and beautiful colors...long time for received it but i understand i am far away from you thank you so much i have many hours of fun with it yeeeeee

I am very happy with the yarn and the service from this company.
I would certainly order from them again.

I am still waiting for my parcel. I did not get it. I need to get my money back if it’s not coming, this is terrible service.

My yarn was delivered only in a mailer, which was open when it arrived. The yarn was completely exposed and could have fallen out or been stained. It also took a while because it was stopped at customs, which is out of your control. I would recommend better packaging though.

Great time respond from customer service, the yarn was what i needed and was really affordable but took almost a month to get delivered

shipping to the US was good took about 1.5-2 weeks. product was great as expected

It arrived to Canada in 22 days from ordering. I love the wool! Excellent quality at a great price.

Everything went well. Starting with the quality of yarn 100% perfect. Looks and feels exactly as expected and advertised. The delivery arrived fast.
Very greatfull for Rito.

A package of mine has been missing since Jan 4th and I reached out on advice on how to proceed but haven’t heard back

I have not received the yarn. I so hope it will arrive soon.