Excellent company with great customer service. Great communication (letter, email & via phone) to advise on renewal. I normally pay monthly DD but gave me options of paying in one payment for the yea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good company to deal with, they explain everything, what is covered and what is not, staff are always friendly and helpful, policy prices are good, if you need a repair done, the service is fast and... Se mer
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Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Se mer
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I was called by an agent from R&A to make me aware that our washing machine was out of warranty and would. I be interested in taking breakdown cover on it. The agent Darren Wilson was excellent, p... Se mer
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Företagsinformation
Skrivet av företaget
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Kontaktuppgifter
Chandos House, 26 North Street, BN1 1EB, Brighton, Storbritannien
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. Helpful and efficient service. Very quick service and solution solved to my advantage
31 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Cath Macdonald,
Thank you for your 5-star review!
We’re delighted to hear you received excellent, helpful, and efficient service, and that everything was resolved quickly to your advantage. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Efficient and friendly service.
2 april 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Kevin,
Thank you for your 5-star review!
We’re pleased to hear you found the service efficient and friendly. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Reception staff 🌟🌟
The customer service was excellent
they talked me through everything I needed to do to get my new Fridge freezer.🌟
31 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Elsie Magee,
Thank you for your 5-star review!
We're so pleased to hear that our customer service team was able to guide you through everything you needed to do to get your new fridge freezer. Providing clear and helpful support is something we really value, so it’s wonderful to know you had a positive experience.
If you need anything else, we’re always here to help!
Best Regards,
Customer Support
Repair & Assure Limited
The contact service of this company are…
The contact service of this company are polite, helpful, friendly on the phone, excellent service. I've never had to use them for repair or replacement but I'm assuming they have a great team of reliable repairs team or true to their word about replacing an item.
30 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Anthony Fossey,
Thank you for your 5-star review!
We're delighted to hear that you've had such a positive experience with our customer service team and found them polite, helpful, and friendly. It’s great to know that this has given you confidence in the rest of our service as well. Should you ever need assistance with a repair or replacement, we’ll be here to help and aim to meet those same high expectations.
Best Regards,
Customer Support
Repair & Assure Limited
The very polite and helpful staff…
The very polite and helpful staff member who helped me to get the next paperwork sorted and has taken the payment for the next year. Thank you very much.
30 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear BR,
Thank you for your 5-star review!
We're really pleased to hear that our team member was polite and helpful in assisting you with your paperwork and renewal. Your feedback means a lot to us, and we’ll be sure to pass it along.
If you need anything else in the future, please don’t hesitate to get in touch!
Best Regards,
Customer Support
Repair & Assure Limited
Repair and Assure have always been…
Repair and Assure have always been helpful and so far I have always had good service if needed.
26 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Ann Stevens,
Thank you for your review!
We’re delighted to hear that we have consistently been helpful and that you’ve always received good service when needed. We really appreciate you sharing your experience and your continued trust.
Best Regards,
Customer Support
Repair & Assure Limited
Jamie was really good
Jamie was really good, friendly and very patient. He also spoke really clearly and gave me the time I needed to get the information he needed.
26 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Ann Stevens,
Thank you for your 5-star review!
We’re delighted to hear Jamie was friendly, patient, and clear, and that he gave you the time you needed. We’ll be sure to pass on your kind words, it’s always great to hear when our team make a positive difference.
Best Regards,
Customer Support
Repair & Assure Limited
Company was very friendly and explained…
Company was very friendly and explained how my current provider had increased charges year on year without any explanation.
Changing will save me a considerable amount over a 12 month period.
2 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Customer,
Thank you for your 5-star review!
We’re pleased to hear our team were friendly and took the time to clearly explain everything to you. It’s great to know that switching will help you save a considerable amount over the year that’s always a positive outcome.
Best Regards,
Customer Support
Repair & Assure Limited
Having been with repaire and assure for a good few years now I still think the customer service is great professional and excellent service
Having been with repaire and assure for a
24 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Alex,
Thank you for your 5-star review!
We’re delighted to hear you continue to find our customer service professional and excellent. It really means a lot to us that you’ve stayed with us and still feel this way we truly appreciate your support.
Best Regards,
Customer Support
Repair & Assure Limited
Very polite
Very polite , expained everything to me , helpful with a other product also .
23 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Ian Stott,
Thank you for your review!
We’re pleased to hear everything was explained clearly and that our team member was polite and helpful, even assisting you with another product.
Best Regards,
Customer Support
Repair & Assure Limited
i always have an excellent service…
I always have an excellent service with James at Repair and assure. Very helpful and kind. Patience too!
23 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Val Taylor,
Thank you for your 5-star review!
We’re delighted to hear you consistently receive excellent service from James. It’s great to know he’s been so helpful, kind, and patient we’ll be sure to pass on your kind words to him.
We really appreciate you sharing your experience!
Best Regards,
Customer Support
Repair & Assure Limited
Great company and service!
Repair and assure recently came on as a contractor with us at Leaders. They provide a great service with nothing but positive reviews from our landlords and tenants regarding their quick repairs and replacements along with competitive pricing, covering a lot of areas within our regions. Highly recommended other estate agents using them!
17 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Chloe,
Thank you for your 5-star review!
We’re delighted to hear that your experience working with us at Leaders has been so positive. It’s great to know that both landlords and tenants are happy with the speed of repairs, replacements, and our competitive pricing.
We truly appreciate your recommendation to other estate agents that means a great deal to us. We look forward to continuing to support you and your clients.
Best Regards,
Customer Support
Repair & Assure Limited
Sorry I hurt your feelings
My past reviews have been removed because apparently if your shared experience is upsetting to the business involved TrustPilot will request that you change the review, I'm unsure how this is right or proper for an apparently unbiased review service.
Basically my elderly mother has had to have a whole new current account setup to prevent repeated attempts to take a direct debit for a long expired policy.
17 mars 2026
Omdöme utan inbjudan
My experience has been great
My experience has been great. Service has been tremendous.
17 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Eddy Clarke,
Thank you for your 5-star review!
We’re delighted to hear your experience has been great and that you’ve found the service tremendous. We really appreciate you taking the time to share this.
Best Regards,
Customer Support
Repair & Assure Limited
Product as described and reliable
Care and Repair have always delivered on the policy eg getting repairs on time and replacement products if the equipment can't be repaired .
16 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Catherine Mitchell,
Thank you for your 5-star review!
We’re delighted to hear that we have consistently delivered on your service plan, from timely repairs to arranging replacement products when needed.
We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Great customer service
Great customer service, sorted my cover out within minutes
16 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Jason G,
Thank you for your 5-star review!
We’re delighted to hear you received great customer service and that your cover was sorted out so quickly. We really appreciate you sharing your experience!
Best Regards,
Customer Support
Repair & Assure Limited
So easy with repair and assure.
Repair and assure staff are always super polite and helpful. I’m glad they ring to remind me my insurance is running out, because I would never remember. It’s all so easy for me.
13 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Chloe Brown,
Thank you for your 5-star review!
We’re really pleased to hear you find our staff polite and helpful, and that the reminder calls are useful when your service plan is due for renewal. It’s great to know the process feels easy and convenient for you.
Best Regards,
Customer Support
Repair & Assure Limited
I spoke to a guy called Ben who was…
I spoke to a guy called Ben who was lovely and I was happy with the price quoted plus can't fault the service
11 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Rachael Oneill,
Thank you for your 5-star review!
We’re delighted to hear Ben was lovely to speak with and that you were happy with the price quoted. It’s great to know you couldn’t fault the service, we really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Explained everything i needed to know…
Explained everything i needed to know and very polite and understanding
12 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear David,
Thank you for your 5-star review!
We’re pleased to hear everything was explained clearly and that our team member was polite and understanding. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
East straight forward process
East straight forward process
Polite and helpful
No pushy salesman .
Easy to deal with.
Thank you
12 mars 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Customer,
Thank you for your 5-star review!
We’re really pleased to hear you found the process easy and straightforward, and that our team were polite and helpful.
Best Regards,
Customer Support
Repair & Assure Limited
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