Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Contacted by Aaron today to inform me my warranty had expired and offered renewal. Process was straight forward and emails confirming contract etc followed as promised. Thanks
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I received a call from R/A earlier today. The Dude was so Polite and explained everything to me. Regarding cover on my wash machine at just under £10 Monthly. Sounded Great. Then he also explained I c... Se mer
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I was called by an agent from R&A to make me aware that our washing machine was out of warranty and would. I be interested in taking breakdown cover on it. The agent Darren Wilson was excellent, p... Se mer
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Företagsinformation
Skrivet av företaget
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Kontaktuppgifter
Chandos House, 26 North Street, BN1 1EB, Brighton, Storbritannien
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The customer service was really great…
The customer service was really great and very helpful and pleasant to talk to they are not all business they are great to talk to staff and the service
19 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Matthew Martin
Thank you for your 5-Star review!
We're delighted to hear that you had a great experience with our team. Providing helpful, friendly service is very important to us, and it's wonderful to know that our staff made you feel comfortable and well looked after.
Best Regards,
Customer Support
Repair & Assure Limited
Had a great phone call with Shaun Heath…
Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way.
Also suggested ways to sort out some problems every washing machine has at some point.
For example if you have bit of a smell when using only 40 degrees as a normal temperature for washing, do a hot 90 degree wash. Also calgon is always helpful to use in an empty machine Also a hot temperature only helps.
Shannon Heath thanks so much for your genuinely polite and appreciate your help and advice. 👍
15 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Stephen Warren
Thank you for your 5-Star review!
We're delighted to hear that Shaun was able to explain everything clearly and provide helpful advice for maintaining your washing machine. We'll be sure to pass on your kind words to him. We really appreciate your feedback and are always here if you need any further assistance.
Best Regards,
Customer Support
Repair & Assure Limited
Friendly staff and if u have a problem…
Friendly staff and if u have a problem it's solved guick phone call on 10th 11th June im not sure but 1 off them days friendly staff
10 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Karen mc grsth
Thank you for your 5-Star review!
We're pleased to hear that you found our staff friendly and that any issues were resolved quickly with a phone call. Providing helpful and efficient service is very important to us.
Best Regards,
Customer Support
Repair & Assure Limited
I have no regrets choosing this company…
I have no regrets choosing this company staff very polite and helpful. I would recommend to my friends
11 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Patricia
Thank you for your 5-Star review!
We are delighted to hear that you had a positive experience with our team and found our staff polite and helpful throughout the process. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
Best Regards,
Customer Support
Repair & Assure Limited
Very pleased with the cover on my…
Very pleased with the cover on my washing machine, very reasonably priced. Takes five minutes on the phone and your covered. Well done repair & assure.
10 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Angela O'Brienmer
Thank you for your 5-Star review!
We're delighted to hear that you're pleased with the cover for your washing machine and found it to be good value for money. It's great to know that arranging your policy was quick and straightforward, as we aim to make the process as simple and convenient as possible for our customers.
Best Regards,
Customer Support
Repair & Assure Limited
Lovely customer service.
Lovely customer service,, kind and considerate,, explained everything clearly and fully.
9 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Kerry Bridgeman
Thank you for your 5-Star review!
We're so pleased to hear that you received kind and considerate service and that everything was explained clearly and thoroughly. Providing a positive customer experience and ensuring our customers feel fully informed are priorities for us, so it's great to know we met your expectations.
Best Regards,
Customer Support
Repair & Assure Limited
Had great rapport with the…
Had great rapport with the representative.
Darren was extremely helpful in explaining everything and what I get for my money.
8 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Heather Cale
Thank you for your 5-Star review!
We're delighted to hear that you had such a positive experience with Darren. Building good rapport and ensuring our customers fully understand their cover are both very important to us, so it's wonderful to know that Darren was able to explain everything clearly and help you see the value of your policy.
Best Regards,
Customer Support
Repair & Assure Limited
Darren top class sales man need to go…
Darren top class sales man need to go up the ranks. Great attitude with good attention to detail no ball ake never missed a thing explaining how I was to be assured of this policy is good for me welfare never over baring at all responses first class.
8 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Jarjarbinx
Thank you for your 5-Star review!
We're thrilled to hear about your positive experience with Darren. It's great to know that his professionalism, attention to detail, and clear explanations helped you feel confident that the policy was the right fit for your needs. We pride ourselves on providing informative and supportive service without being pushy, so it's wonderful to hear that Darren struck exactly the right balance.
Best Regards,
Customer Support
Repair & Assure Limited
It was a really pleasant change to talk…
It was a really pleasant change to talk to an English speaking lady that didn't have an accent. I understood every word she said and she didn't have to repeat anything. I also know that my appliance is insured for another 12 months. Thank you for the lovely customer service
8 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Pauline Binns
Thank you for your 5-Star review!
We're delighted to hear that you had a positive experience and that our advisor was able to explain everything clearly and efficiently. It's wonderful to know that you felt well supported and that we were able to confirm your appliance cover for the next 12 months.
Best Regards,
Customer Support
Repair & Assure Limited
Breakdown cover
The staff are very polite helpful and respectful and explained everything to me slowly and made me feel like any problems I have with my TV or washing machine they will help me get it sorted
4 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Kelly
Thank you for your 5-Star review!
We're so pleased to hear that our staff were polite, helpful, and respectful, and that they took the time to explain everything clearly. It's important to us that our customers feel supported and confident, so we're delighted that you felt comfortable reaching out for help with any issues involving your TV or washing machine.
Best Regards,
Customer Support
Repair & Assure Limited
Person who rings is alwsy friendly and…
Person who rings is alwsy friendly and curtious.
2 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Daniel Garhard
Thank you for your 5-Star review!
We're delighted to hear that our team is always friendly and courteous when they call. Providing excellent customer service is very important to us, and your feedback is greatly appreciated.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service
Excellent service, no problem regarding staff, very polite and easy to talk to. Happy to renew service plan.
4 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Jean Hutchinson
Thank you for your 5-Star review!
We're delighted to hear that you received excellent service and found our team polite, friendly, and easy to talk to. We truly appreciate your continued trust and support.
Best Regards,
Customer Support
Repair & Assure Limited
Lovely pleasant and helpful from…
Lovely pleasant and helpful from associate called Adam. And cover put in place straight away.
3 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Jeff
Thank you for your 5-Star review!
We're pleased to hear that Adam provided a lovely, pleasant, and helpful service, and that he was able to arrange your cover quickly and efficiently.
Best Regards,
Customer Support
Repair & Assure Limited
An excellent experience.
I was contacted by ‘phone regarding insuring my new fridge. The gentleman I spoke to was polite and most informative as has been the case throughout my dealings with Repair & Assure. I would not hesitate to recommend this Company.
3 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Jane Crompton
Thank you for your 5-Star review!
We're delighted to hear that you found our team polite, informative, and helpful when discussing cover for your new fridge. It's great to know that you've received the same high level of service throughout your dealings with Repair & Assure. Your recommendation means a great deal to us, and we truly appreciate your support.
Best Regards,
Customer Support
Repair & Assure Limited
Straight to the point
Straight to the point, didn’t spend too much time, clear and concise instruction, polite and respectful.
3 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Robin ANJAN
Thank you for your 5-Star review!
We're pleased to hear that you found our service clear, efficient, and respectful. Providing straightforward advice and excellent customer service is important to us, and we appreciate your kind comments.
Best Regards,
Customer Support
Repair & Assure Limited
Everyone has been so helpful and repair…
Everyone has been so helpful and repair and replacement of washing machine has been very efficient
2 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Sarah
Thank you for your 5-Star review!
We're delighted to hear that our team was helpful throughout and that the repair and replacement of your washing machine was handled efficiently.
Best Regards,
Customer Support
Repair & Assure Limited
Washing machine repair…
From phoning to say washing machine had broken to engineering repairing all excellent
5 maj 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Pat
Thank you for your 5-Star review!
We're pleased to hear that everything went smoothly, from reporting your broken washing machine to having it repaired by our engineer.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service
The people on the other end of phone always polite and will answer any questions.
This service and cost is one of the best around.
2 juni 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear L Warder
Thank you for your 5-Star review!
We're delighted to hear that our team has been polite and helpful whenever you've called. It's also great to know you feel our service offers excellent value.
Best Regards,
Customer Support
Repair & Assure Limited
Dan was very helpful and very quick …
Dan was very helpful and very quick as I had work and kept me informed when he was on his was
18 maj 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Mrs Adele Pollard
Thank you for your 5-Star review!
We're pleased to hear that Dan was helpful, kept you informed, and worked around your schedule. We'll be sure to pass your feedback on to him.
Best Regards,
Customer Support
Repair & Assure Limited
Highly recommended to everyone for that…
Highly recommended to everyone for that peace of mind so easy and very helpful thank you so much to all the team 👏🏼👏🏼👏🏼👍🏼
29 maj 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear LEE QUINNEY
Thank you for your 5-Star review!
We're really pleased to hear you found the service easy and helpful, and that it gave you peace of mind.
Best Regards,
Customer Support
Repair & Assure Limited
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.