Excellent company with great customer service. Great communication (letter, email & via phone) to advise on renewal. I normally pay monthly DD but gave me options of paying in one payment for the yea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good company to deal with, they explain everything, what is covered and what is not, staff are always friendly and helpful, policy prices are good, if you need a repair done, the service is fast and... Se mer
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Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Se mer
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I was called by an agent from R&A to make me aware that our washing machine was out of warranty and would. I be interested in taking breakdown cover on it. The agent Darren Wilson was excellent, p... Se mer
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Företagsinformation
Skrivet av företaget
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Kontaktuppgifter
Chandos House, 26 North Street, BN1 1EB, Brighton, Storbritannien
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found the young man and lady I spoke…
I found the young man and lady I spoke with today very helpful and considerate, also the young man was very patient, clear and precise.
24 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Lynn Buckton,
Thank you for your 5-star review!
We’re delighted to hear that both the young man and lady you spoke with were helpful and considerate, and that the young man was patient, clear, and precise. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
After having a bit of a mishap due to…
After having a bit of a mishap due to times. Can honestly say the man what arrived new exactly what woz what. Explain what had happened so hoping for a good reply to repair what's wrong .
23 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Paul Doughty,
Thank you for your review!
We’re glad to hear the engineer who attended clearly explained what had happened and addressed the situation. We hope the repair resolves everything to your satisfaction, and please don’t hesitate to get in touch if you need any further support.
Best Regards,
Customer Support
Repair & Assure Limited
Top notch
One of the easiest , pleasant and straight forward conversation with a rep I have ever had , he was thorough and clear about his product, sorry I can’t remember his name but he was very patient.
23 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Tina Watson,
Thank you for your 5-star review!
We’re delighted to hear you had such an easy, pleasant, and straightforward conversation. It’s great to know our representative was thorough, clear, and patient we’ll be sure to pass on your kind comments.
Best Regards,
Customer Support
Repair & Assure Limited
Quick and easy renewal .
Swift simple renewal of washing machine insurance. No long winded explanations or process. I was called back twice as I could not take pervious calls. Very polite and friendly. Reasonable price. Thank you, what more could I ask?
16 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Milly O’Meeghan,
Thank you for your 5-star review!
We’re delighted to hear your washing machine renewal was swift, simple, and handled politely and friendly. It’s great to know you found the process straightforward and the price reasonable. We really appreciate you sharing your experience!
Best Regards,
Customer Support
Repair & Assure Limited
Dishwasher review …
I was happy with the service,after weeks of waiting for an initial engineer to look at our appliance and they advised not worth repairing so had to be replaced which was by a much cheaper appliance which i have never heaed of Candy ? when ours was a top of the range Hotpoint, but they did what we pay our insurance for and repalace it, to some of the specifications our Hotpoint had so carnt grumble they guys who delivered were very nice, but I did not like it when they were talking in there language infront of me which i do find a bit rude other than that all ok
2 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Mrs Sharron Almond,
Thank you for your review!
We’re glad to hear you were happy with the service overall, and that your appliance was replaced as covered by your service plan. We appreciate your kind words about the delivery team.
Best Regards,
Customer Support
Repair & Assure Limited
Helpful and informative advice
Had a very helpful and pleasant conversation with your representative who explained everything and also gave very good advice.
20 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear V. Norgate,
Thank you for your 5-star review!
We’re pleased to hear you had a helpful and pleasant conversation, and that our representative was able to explain everything clearly and provide good advice. We really appreciate you sharing your experience.
Best Regards,
Customer Support
Repair & Assure Limited
The repair was completed quickly
Totally satisfied with the repair,the engineer was polite and helpful and the repair was completely quickly 😀
15 januari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear David Walker,
Thank you for your 5-star review!
We’re delighted to hear you’re totally satisfied with the repair and that the engineer was polite, helpful, and completed the job quickly. We really appreciate you sharing your experience!
Best Regards,
Customer Support
Repair & Assure Limited
Friendly and competent, without sacrificing either element.
The two people I spoke to were businesslike and yet very approachable. I have no complaints whatsoever.
20 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear John Moores,
Thank you for your 5-star review!
We’re pleased to hear the two team members you spoke to were professional yet approachable, and that your experience was completely positive. We really appreciate you taking the time to share this.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service fast and reliable
Excellent service fast and reliable, friendly definitely reliable
10 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Beverly,
Thank you for your 5-star review!
We’re delighted to hear you found our service fast, reliable, and friendly. Your kind words mean a lot to us, and we’re always here if you need anything further.
Best Regards,
Customer Support
Repair & Assure Limited
the company is very helpful and always gives you the respect
the company if very helpful and always informs me of my policy before it runs out and then goes through 3 everything and is also very respectful.
18 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Diana Joseph,
Thank you for your 5-star review!
We’re really pleased to hear you find the team helpful and that we keep you informed before your plan runs out. It’s great to know everything is clearly explained and handled in a respectful way. We truly appreciate your kind words.
Best Regards,
Customer Support
Repair & Assure Limited
Team work
Support team very helpful and understanding of my query. Able to clarify and fix it for me with no problem, thank you.
19 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear MED,
Thank you for your 5-star review!
We’re really pleased to hear our support team were helpful and understanding, and that they were able to clarify and resolve your query without any problems. We truly appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Svar från Repair & Assure
Dear Geraldine,
Thank you for your 5-star review!
We’re pleased to hear you found our team polite and well mannered. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
They have got back to me ,if ive missed…
They have got back to me ,if ive missed there call . They fixed my dishwasher ,gave me a new microwave the same as my old one ,which ment i didnt have to learn how towork a new model.they fixed my washing machine.as quick as they could as needed parts .I have been with them for a number of years ,and am very impressed.there staff are always helpful.
19 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Ena,
Thank you for your 5-star review!
We’re delighted to hear that we were able to get back to you promptly, repair your dishwasher and washing machine, and provide a like-for-like replacement microwave so you didn’t have to learn a new model.
It’s great to know you’ve been impressed with the service and found our staff consistently helpful. We truly appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Satisfactory Washing Machine Repair
It took a while to make contact with an engineer to fix our washer but when he came the repair was completed quickly and efficiently.
28 januari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Chris Belyavin,
Thank you for your review!
We’re pleased to hear that once the engineer attended, the repair was completed quickly and efficiently. If there’s anything else we can help with, please don’t hesitate to get in touch.
Best Regards,
Customer Support
Repair & Assure Limited
Great repair service
Great repair service, speedy appointment and excellent engineer
6 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Rachel Else,
Thank you for your 5-star review!
We’re delighted to hear you received a speedy appointment and that the engineer provided excellent service. If you ever need us again, we’re always here to help.
Best Regards,
Customer Support
Repair & Assure Limited
The gentleman who tried sorted my…
The gentleman who tried sorted my washing machine was very friendly I would recommend them excellent service
10 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Maureen Jackson,
Thank you for your 5-star review!
We’re delighted to hear that our team member was friendly and provided excellent service. Your recommendation means a lot to us, and we’re always here whenever you need assistance.
Best Regards,
Customer Support
Repair & Assure Limited
Danny the young man who call me today…
Danny the young man who call me today was lovely,the call came through as a spam call,danny reassured me that it's was above bord and explained why.he took his time and explained my options clearly. A kind man happy to join the club 💙
18 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Paula Hawkins,
Thank you for your 5-star review!
We’re so glad Danny was able to reassure you and take the time to clearly explain your options. It’s wonderful to hear that his kindness and professionalism made such a positive impression. We’re thrilled to have you on board!
Best Regards,
Customer Support
Repair & Assure Limited
washing machine
As my washing machine could not be fixed. I was given a new one
10 januari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Debbie Hill,
Thank you for your 5-star review!
We’re glad we could provide a replacement washing machine when yours couldn’t be repaired. Our goal is always to make sure our customers have a solution that works, and we’re happy we could help.
Best Regards,
Customer Support
Repair & Assure Limited
Good service and on the time they said …
Good service and on the time they said plumber did the job well
6 februari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Peter Norris,
Thank you for your 5-star review!
We’re glad to hear our engineer arrived on time and completed the job well. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent
Excellent! I am new to your company services. Having been with D & G fir a long long time.
During a really busy time in Storm Goretti my oven blew. Bad time to blow up!
A local electrician was here within 24 hrs, diagnosed the fault which was with the oven control wires, fixed it and left. Nice chap. Knew his job. Thankyou so much.
As I was new to your services I was a little anxious. No need
27 januari 2026
Omdöme utan inbjudan
Svar från Repair & Assure
Dear Sally Brofos,
Thank you for your 5-star review!
We’re thrilled to hear that our electrician could help you so quickly. It’s great to know that our team made you feel at ease and got the job done efficiently. We truly appreciate you choosing us as a new service provider and for trusting us with your home. Your kind words mean a lot, and we look forward to being here for you whenever you need us.
Best Regards,
Customer Support
Repair & Assure Limited
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.