Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and e... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really simple and easy to set up account and add funds. Great 2 year fixed rate (best available at time of opening) & FSCS protected, so total peace of mind - happy customer here :)
Företaget har svarat
I found it difficult to understand in the App that I had to open a current account (which I didn't want) and chose a Debit Card (I didn't want one) before I could open a savings account. To fund the... Se mer
Företaget har svarat
My experience with Recognise Bank during the past 3 years has been exemplanary and very helpful staff and hence continuing to further with them at premium good value interest rates. I can recommend... Se mer
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Företagsinformation
Skrivet av företaget
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Kontaktuppgifter
6a Austin Friars, EC2N 2HA, London, Storbritannien
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,7
Utmärkt
861 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Recognise Bank
Hi, thank you for taking the time to provide your feedback. We appreciate your comment and are always keen to understand what matters most to our customers. Feedback like yours helps us continue to improve our services.
Very easy to open account
Very easy to open account, notifications of deposits arrived very quickly
12 juni 2026
Svar från Recognise Bank
Hi Pete, thank you for your review. We're glad to hear that you found our account easy to open and our notifications were very prompt. We really appreciate your feedback.
so far so good but early days
gave four stars as it was pretty straight forward to set up.
not been with them for a month yet so cannot comment on the bank and savings account to early yet
26 juni 2026
Svar från Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our account opening process straightforward. We really appreciate your feedback.
Easy to open and a great rate of 4.85%…
Easy to open and a great rate of 4.85% for 1 year. Really pleased and wouldn't hesitate to save with them again.
26 juni 2026
Svar från Recognise Bank
Hi Mike, thank you for your review. We're pleased to hear that you found our account easy to open.
Svar från Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our website easy to use.
Svar från Recognise Bank
Hi, thank you for your review. We're pleased to hear that you experienced very good communication throughout the account opening process.
Svar från Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our service excellent.
Quick and easy sign up.
Quick, simple and easy to sign up. Notified every time a deposit is made (within minutes).
4 juni 2026
Svar från Recognise Bank
Hi John, thank you for your review. We're glad to hear that you found our account easy to open.
Easy to open and operate
26 juni 2026
Svar från Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account easy to open and operate.
Svar från Recognise Bank
Hi, thank you for review. We're pleased to hear that you found our account easy to set up.
Activating the account was a…nightmare.
Activating the account was a nightmare.The system would not accept anything that was fed into it!However the member of staff managed to sort it out for us,otherwise I would have asked for a full refund.Spending half a day on the task was ridiculous.
12 juni 2026
Svar från Recognise Bank
Hi Mr Collins, thank you for your review. We are sorry to hear that you experienced such difficulties when attempting to activate your account and are happy to hear we were able to resolve the problem. We really appreciate your feedback as it helps us make our products and service better. If there’s anything further we can do to assist, please don’t hesitate to contact a member of our team, who will be happy to help.
quick easy to understand
24 juni 2026
Svar från Recognise Bank
Hi David, thank you for your review. We're pleased to hear that our processes were quick and easy to understand.
Excellent customer service from Layla
9 juni 2026
Svar från Recognise Bank
Hi, thank you for your review. We're glad to hear that you found our customer service excellent.
Svar från Recognise Bank
Hi Sarah, thank you for your review. We're pleased to hear that you found our account easy to open.
Good interest rate.
3 juni 2026
Svar från Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our interest rate good.
Savings Account
I found it difficult to understand in the App that I had to open a current account (which I didn't want) and chose a Debit Card (I didn't want one) before I could open a savings account.
To fund the savings account you pay into the current account and then move the money into the savings account. You can't pay directly into the savings account.
4 juni 2026
Svar från Recognise Bank
Hi, thank you for your review. To use a Recognise Savings account, customers need to link and authenticate a nominated UK bank account so the account can be fully operated. If you’re still experiencing any issues, please contact us on 0345 872 7888. Our phone lines are open Monday to Friday, 9:00am–5:00pm, and our team will be happy to help.
The process of opening account was …
The process of opening account was very easy and very quick. The interest rate was one of the tops in the market. Account protected by FSCS.
4 juni 2026
Svar från Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process easy and quick.
Postal Reference number re online registration
Dislike: Unclear instruction regarding registering for online banking. When applying for the account I do not recall any mention of needing a postal reference in order to use online banking. I managed to do all the transactions I needed without receiving the number. Upon receipt of the number I followed the instruction, but have not accessed my account on line since. I have put a false date as date of experience as I do not recall the exact date I applied for the account, without logging on. Survey is poor as it has in sufficient options for replies, e.g. date of experience.
1 juni 2026
Svar från Recognise Bank
Hi Richard, thank you for your review. We understand your concerns and are continuously working to improve our services. We are sorry you experienced difficulties with navigating your online account. We send customers an authentication code in the post in order to authenticate their nominated account as part of our security process. If you are continuing to have any issues completing the verification of your nominated account, please let us know and we will look to support you further. You can contact our team by emailing support@recognisesavings.co.uk or call us on 0345 872 7888.
The acknowledgment of a deposit which…
The acknowledgment of a deposit which came through really quickly and the fact that the funds are added to my account similarly quickly. Good service!
21 juni 2026
Svar från Recognise Bank
Hi Michael, thank you for your review. We're pleased to hear that you had a good experience with our service.
Svar från Recognise Bank
Hi David, thank you for your review. We're pleased to hear that you had a good experience saving with us.
Detta är Trustpilot
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