Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Polite & efficient staff. User friendly web site. Easy to make application. Prompt replies on telephone.
My experience with Recognise Bank during the past 3 years has been exemplanary and very helpful staff and hence continuing to further with them at premium good value interest rates. I can recommend... Se mer
I found it difficult to understand in the App that I had to open a current account (which I didn't want) and chose a Debit Card (I didn't want one) before I could open a savings account. To fund the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Kontaktuppgifter
6a Austin Friars, EC2N 2HA, London, Storbritannien
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,7
Utmärkt
855 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Polite & efficient staff
Polite & efficient staff. User friendly web site. Easy to make application. Prompt replies on telephone.
2 juli 2026
did what they said when they said they…
did what they said when they said they would.
service is pretty good which is unheard of from a bank these days
2 juli 2026
Your total application time needs to be…
Your total application time needs to be reduced; it is too bureaucratic before money can be transferred from nominated accounts. We needed to talk to your customer support (Five Star Julie, who was very good), who guided us through the process before we could transfer money to our account. We have several other investment accounts and yours has proved to be the most frustrating to the point where we were tempted to seek investment elsewhere.
29 juni 2026
Svar från Recognise Bank
Hi Terry, thank you for your review. We are sorry you experienced challenges with opening your account. It is great to hear that our team were able to guide you through the process. We really appreciate your feedback as it helps us make our products and service better. If there’s anything further we can do to assist, please don’t hesitate to contact a member of our team, who will be happy to help. You can contact our team by emailing support@recognisesavings.co.uk or call us on 0345 872 7888.
The rate wasn’t top but not far off but…
The rate wasn’t top but not far off but your staff are very courteous on the phone and made my decision easy
19 juni 2026
Great experience so far and site easy…
Great experience so far and site easy to navigate
30 juni 2026
Easy, straightforward reinvestment
Easy, straightforward reinvestment with competitive saving rates
26 juni 2026
Investment with Recognise Bank
My experience with Recognise Bank during the past 3 years has been exemplanary and very helpful staff and hence continuing to further with them at premium good value interest rates.
I can recommend them.
30 juni 2026
Very helpful staff service on telephone…
Very helpful staff service on telephone actual real person conversation
29 juni 2026
All progressed as it should have and…
All progressed as it should have and was confirmed very promptly.
26 juni 2026
Being able to phone and quite quickly…
Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and email. The rate is good too!
30 juni 2026
Ease of setting up new account
Ease of setting up new account with great communication and best interest rate on market offering monthly interest payments - am very pleased with product and look forward to continued high quality service
23 juni 2026
Security levels are very good.
Security levels are very good without hindering the overall experience of using the app and setting up an account.
Look forward to using the bank in the future.
26 juni 2026
Svar från Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our account secure and you had a good experience. We really appreciate your feedback.
Very easy to open account
Very easy to open account, notifications of deposits arrived very quickly
12 juni 2026
Svar från Recognise Bank
Hi Pete, thank you for your review. We're glad to hear that you found our account easy to open and our notifications were very prompt. We really appreciate your feedback.
so far so good but early days
gave four stars as it was pretty straight forward to set up.
not been with them for a month yet so cannot comment on the bank and savings account to early yet
26 juni 2026
Svar från Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our account opening process straightforward. We really appreciate your feedback.
Easy to open and a great rate of 4.85%…
Easy to open and a great rate of 4.85% for 1 year. Really pleased and wouldn't hesitate to save with them again.
26 juni 2026
Svar från Recognise Bank
Hi Mike, thank you for your review. We're pleased to hear that you found our account easy to open.
Svar från Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our website easy to use.
Svar från Recognise Bank
Hi, thank you for your review. We're pleased to hear that you experienced very good communication throughout the account opening process.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.