I had my eye on this for ages whilst looking at other pieces. I am so pleased I decided on this company. The sideboard is fantastic quality, beautiful to look at was delivered within days. I will d... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I opened the box my sideboard was shattered into pieces and beyond repair. Rush in customer services was very apologetic, polite and very kind. The problem was quickly resolved and I received a... Se mer
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Very poor quality. Literally falling apart. Luckily I have a very kind neighbour who enjoys ‘fixing ‘ things - he had to take it apart,replace all the splintered pieces and put it back together again.... Se mer
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Customer service is exceptional!! If i could give 10 stars i would. Placed an order on sat but subsequently realised I had ordered the wrong thing. The team couldbt have been more helpful gett... Se mer
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Företagsinformation
Skrivet av företaget
The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.
Kontaktuppgifter
Storbritannien
- info@reclaimnation.co.uk
- reclaimnation.co.uk
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you're enjoying the quality of our furniture and love your purchase.
It's always great to know our products have made such a positive impression.
We truly appreciate your support and hope you enjoy it for many years to come. Team RN
Svar från Reclaim Nation
Hi Ruth,
Thank you for your review. We’re really pleased to hear that you’re happy with the table.
We’re very sorry, however, that our communication let the experience down. Clear updates are an important part of the service, and we apologise that this was not good enough on this occasion.
We appreciate your feedback and will use it to help improve how we keep customers updated.
Kind regards,
Reclaim Nation
Very happy
Very happy - I got the brooklyn extendable table and bench. Its a very nice product, Super easy to assemble and it looks great! I can see this lasting me a long time. Would use RN again.
19 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you're so pleased with your new table and bench and found them easy to assemble.
It's great to know you love how they look and feel confident they'll stand the test of time.
We truly appreciate your support and look forward to welcoming you back to Reclaim Nation again. Team RN
Lovely Table
Our extendable table was delivered within the 2-3 week time frame listed. It is a lovely table and we are very pleased with it. It's sturdy and it looks nice in our dining area. The only reason I've given 4 stars rather than 5 is because the packet of fixings was not sealed and 2 of the washers were missing. My husband had to go and buy some. They only cost 50p so not a big deal but we did expect the table to be delivered with all the fixings required.
19 augusti 2026
Svar från Reclaim Nation
Thank you for taking the time to share your detailed feedback.
We're pleased to hear your table arrived within the stated timeframe and that you're happy with its sturdy build and appearance.
We're sorry that two washers were missing from the fixings pack, and we understand how frustrating it is to have to source replacements yourself.
We appreciate you highlighting this and will take your comments on the packaging and fixings into consideration. Team RN
Very good quality!!
Very well packaged, so easy to assemble, outstanding quality and great value for money! Would highly recommend - we are a family of 6 and need something sturdy. These tables are so well made. We went for the Brooklyn and absolutely love it !!!
17 augusti 2026
Svar från Reclaim Nation
Thank you for your fantastic feedback.
We're delighted to hear you were impressed with the packaging, easy assembly and outstanding quality of your new table.
It's wonderful to know the sturdy build works so well for your family of six and that you feel it offers great value for money.
We truly appreciate your recommendation and hope you enjoy your beautiful table for many years to come. Team RN
Great furniture and customer service
I recently ordered the Tulsa Dark Extendable Dining Table and Bench, along with the Sarah Grey Dining Chair Set of 2, from Reclaim Nation and I’m really pleased with my purchase.
The furniture looks fantastic and feels well made. The Tulsa table and bench have a stylish, rustic look, while the Sarah Grey chairs complement them perfectly.
I was also really impressed with the after sales customer service. I reached out to share some feedback regarding the delivery of my furniture and they seemed to genuinely listen to what I had to say and went above and beyond to help, which I really appreciated.
Overall, a great experience from ordering through to after sales support. I’d definitely recommend Reclaim Nation.
13 augusti 2026
Svar från Reclaim Nation
Thank you for such a detailed and thoughtful review.
We're delighted to hear you're pleased with the quality, style and overall look of your new dining furniture, with the chairs complementing the table and bench beautifully.
It's especially wonderful to know our after-sales team listened to your feedback and went the extra mile to help resolve your delivery concerns.
We truly appreciate your recommendation and are so pleased you had a positive experience from ordering through to after-sales support. Team RN
Table
Hi
We ordered a table and 2 benches which was due Monday 17th
On the 17th August we had 2 benches delivered and no table.
I emailed the company to ask when the table was due they said there had been an error and the table would be sent to the P2P carrier on Wednesday
I still haven't heard anything ive tried calling and emailing but no answer.
I'm worried that this table won't arrive and we have paid for it and only received 2 benches.
Please can you confirm ASAP when I will expect delivery or I will have to cancel for a refund.
My order number is 23343
Thank you
Danielle mccash
17 augusti 2026
Omdöme utan inbjudan
Svar från Reclaim Nation
Hi Danielle,
We’re very sorry again that your table was not delivered with the two benches and for the worry this caused.
We have checked your order and can confirm that a replacement table has now been sent to the courier. They are due to contact you shortly to arrange delivery.
Our team will be in communication with you regarding this and will continue to monitor the order to make sure the delivery is booked in and completed as soon as possible.
Kind regards,
Reclaim Nation
When we ordered we were told it was…
When we ordered we were told it was going to be a few weeks delivery.
This ended up being 3 months.
When it did arrived it was damaged.
We asked it to be replaced which they said would be 1-2 weeks.
Then we were told it would be another 3 months.
Disaterous
14 augusti 2026
Svar från Reclaim Nation
Dear Richard,
We’re very sorry for the delays you have experienced and that your order then arrived damaged.
We completely understand how frustrating it must have been to wait much longer than expected, only to then be told that a replacement would also take far longer than originally advised.
This is not the level of service we want to provide. Our team will investigate what has happened with both the original delivery and the replacement timescale, and we will be in touch with you directly to confirm the next steps.
Kind regards,
Reclaim Nation
Beautiful piece of solid wood…
Beautiful piece of solid wood furniture..definitely worth waiting for I'm so pleased with it.
Would definitely recommend 👌
14 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you’re so pleased with your solid wood furniture and felt it was well worth the wait.
It's wonderful to know the quality has met your expectations and that you would happily recommend us.
We truly appreciate your support and hope you enjoy your beautiful piece for many years to come. Team RN
Good quality product with good…
Good quality product with good communications and accurate delivery.
6 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you're pleased with the quality of your purchase and the clear communication throughout.
It's great to know your order arrived as expected and within the agreed delivery timeframe.
We truly appreciate your support and hope you enjoy your new furniture for many years to come. Team RN
Delivery wasnt the fastest but worth the wait as product brilliant
Hi quality product... Well work the wait
13 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear that, although the delivery took a little longer than expected, you felt the quality of the furniture made it well worth the wait.
It's great to know you're pleased with the product and its craftsmanship.
We truly appreciate your patience and support, and hope you enjoy your furniture for many years to come. Team RN
I love my table just what I wanted
13 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you love your new table and that it was exactly what you were looking for.
It's wonderful to know you're so pleased with your choice and the overall quality.
We truly appreciate your kind words and hope you enjoy your table for many years to come. Team RN
Amazing quality furniture
Amazing quality furniture, love my pieces, they feel so original yet stylish.
5 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you're so pleased with the quality and character of your furniture.
It's wonderful to know you love the unique feel while still enjoying a stylish look.
We truly appreciate your kind words and hope you enjoy your pieces for many years to come. Team RN
Fantastic customer service & product!
Absolutely fantastic customer service from Reclaim Nation - genuinely some of the best I’ve ever experienced.
I contacted them shortly before delivery because I’d realised I’d ordered the wrong piece of furniture and wanted to swap it for a desk that would better match the rest of my order. Initially it looked as though the order had already gone too far through the dispatch process to make any changes, which I completely understood.
However, the team then went above and beyond. They located the desk I wanted at their courier warehouse, managed to amend the order before delivery, and saved me the hassle and cost of receiving and returning the original item.
That level of effort and customer care is incredibly rare. Communication throughout was quick, friendly and genuinely helpful, and I was so impressed by how much they did to get everything sorted for me.
We’ve now received the furniture and are absolutely thrilled with it. The quality of the wood is fantastic and the pieces are even better in person. They really feel like furniture we’ve invested in and will keep forever.
I was torn between a couple of different places when deciding where to order from, but I’m so pleased I chose Reclaim Nation. Between the quality of the furniture and the exceptional customer service, the whole experience has been brilliant.
I already can’t wait to order more - the hard part is choosing what! Couldn’t recommend them highly enough.
5 augusti 2026
Omdöme utan inbjudan
Svar från Reclaim Nation
Thank you for such a fantastic and detailed review.
We're delighted our team could go the extra mile to amend your order and find the desk you wanted before delivery, saving you the hassle of returning the original item.
It's wonderful to hear the communication was quick and helpful, and that you're thrilled with the quality and character of your new furniture.
We truly appreciate your incredible recommendation and look forward to helping you choose your next pieces! Team RN
Extremely impressed with Reclaim…
Extremely impressed with Reclaim Nation. Customer service was fantastic, seamless delivery and very happy with my dining table and bench. Great value for money.
5 augusti 2026
Svar från Reclaim Nation
Thank you for your lovely feedback.
We're delighted to hear you were impressed with the service and found the delivery process so seamless.
It's great to know you're happy with your dining table and bench and feel they offer excellent value for money.
We truly appreciate your recommendation and hope you enjoy your furniture for many years to come. Team RN
Lovely furniture, very poor aftercare
I bought a lovely set of 2 chairs, a table and a bench from Reclaimnation for our new home. We had no issues at the time and the set itself is lovely. This week I noticed that the wood on the table had started to split and peel along the grain next to a pre-existing knot in the wood, leaving a very sharp edge that was lifting from the table. I am not sure what has caused this other than potentially it just being extremely hot and dry this summer. We have regularly waxed the table as advised and looked after it. I reached out to Reclaimnation asking what advice they would give to treat the wood, as I didn't want to go in all guns blazing with a sander and make a mess of it.
The first email response I got was very apologetic, and stated this was "very rare" and they would "update [me] right away with the next steps", that they "truly value [my] custom an will do our utmost to resolve this for [me] as quickly as possible".
The next email I received was from a different member of staff and it stated that because I purchased it 15 months ago it was not their problem and they would not replace the table. Firstly, I stated in my original email my order number so they will have known from the first reply how long I had owned the table. Secondly, I never asked for a replacement, refund or compensation - I just asked them for some advice on treating the wood to alleviate the problem without ruining the table. Thirdly, Reclaimnation offers a 2 year warranty on all its products - something I didn't know about when I reached out to them.
I pointed out to them that I only wanted advice, and the third email (sent from yet another member of staff) said that they would not provide any advice on how to treat the wood - essentially, 'it's your problem now'. The first two emails seemed to accept that this was a fault in the wood, but the third and final email insinuated that it was some damage that we must have caused ourselves - looking at the way the wood has split along the grain and the natural shape of the wood I cannot see how this could have been caused by us - there has been no rough use of the table.
The whole thing has left a really sour taste, because at no point have I asked for anything other than a bit of advice on how to treat the wood - the sharp corner is not ideal and I am worried it will snag on clothing or give someone a scratch or splinter, and I don't want to do anything that's going to ruin the whole table - when you pay over £500 for a table you don't want to ruin it, especially when you've got the bench and chairs to match! The most frustrating part is the total U-Turn in Reclaimnation's response - firstly they were falling over themselves to endeavour to resolve the problem and then all of a sudden they weren't willing to do anything at all, not even give some advice on how to repair the table.
15 augusti 2026
Omdöme utan inbjudan
Svar från Reclaim Nation
Dear Emily,
Thank you for your review. We’re really pleased to hear that you love the furniture, but we’re very sorry for the aftercare experience you have had.
From what you have described, we can understand why the different replies from our team felt frustrating and inconsistent, especially when you were asking for advice on how best to care for the table rather than immediately requesting a replacement or refund.
We’re sorry that this was not handled more clearly. Concerns around raised or sharp areas of wood should be reviewed properly, particularly with reclaimed timber, and we appreciate that you wanted guidance before attempting any repair yourself.
Our team will review the correspondence again and come back to you directly with clearer advice and next steps.
Kind regards,
Reclaim Nation
Still Waiting for my item!
Still Waiting for my item!
Having placed an order on the 10th May with a 6-8 week delivery I didn't expect to still be waiting after 14 weeks.
12 augusti 2026
Omdöme utan inbjudan
Svar från Reclaim Nation
Dear Joanne,
We’re very sorry that you have been left waiting longer than the original 6–8 week lead time.
We completely understand your frustration. Waiting 14 weeks is far longer than we would want any customer to wait, and we apologise that the delivery has taken much longer than expected.
Your order has now been dispatched, and the courier should be in touch with you regarding delivery. We’re sorry again for the delay and for the inconvenience caused.
Kind regards,
Reclaim Nation
Fantastic table and bench
Fantastic table and bench, better than anticipated. The whole process was straightforward and we were kept fully informed.
6 augusti 2026
Svar från Reclaim Nation
Thank you for your fantastic feedback.
We're delighted to hear your table and bench exceeded your expectations and that you were impressed with the quality.
It's great to know the ordering process was straightforward and that our communication kept you fully informed throughout.
We truly appreciate your support and hope you enjoy your beautiful new furniture for years to come. Team RN
Good quality. Came on time.
6 augusti 2026
Svar från Reclaim Nation
Thank you for your feedback.
We're pleased to hear you were happy with the quality of your purchase.
It's great to know everything arrived on time and as expected.
We truly appreciate your support and hope you enjoy your furniture for years to come. Team RN
Beautiful furniture, great service.
We went for the Exeter 5 and 7 drawer chests and dining table, which we are really pleased with. The entire process from ordering to delivery and setup was straight-forward. Would thoroughly recommend Reclaim Nation and will definitely use them again.
30 juli 2026
Svar från Reclaim Nation
Thank you for your fantastic review.
We're delighted to hear you're so pleased with your Exeter chests and dining table, and that everything from ordering through to setup was hassle-free.
It's wonderful to know the whole experience lived up to your expectations and that you're happy to recommend Reclaim Nation.
We truly appreciate your continued support and look forward to welcoming you back again in the future. Team RN
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