Reclaim Nation Omdömen 

1 590
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had my eye on this for ages whilst looking at other pieces. I am so pleased I decided on this company. The sideboard is fantastic quality, beautiful to look at was delivered within days. I will d... Se mer

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Betygsatt 5 av 5 stjärnor

When I opened the box my sideboard was shattered into pieces and beyond repair. Rush in customer services was very apologetic, polite and very kind. The problem was quickly resolved and I received a... Se mer

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Betygsatt 1 av 5 stjärnor

Very poor quality. Literally falling apart. Luckily I have a very kind neighbour who enjoys ‘fixing ‘ things - he had to take it apart,replace all the splintered pieces and put it back together again.... Se mer

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Betygsatt 5 av 5 stjärnor

Customer service is exceptional!! If i could give 10 stars i would. Placed an order on sat but subsequently realised I had ordered the wrong thing. The team couldbt have been more helpful gett... Se mer

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Företagsinformation

  1. Möbelaffär

Skrivet av företaget

The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.


Kontaktuppgifter

4,2

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TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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568 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great quality

Easy to order - table and chairs really well made- easy to put together beautifully packaged

28 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're pleased to hear ordering was easy and that you were impressed with the quality and finish of your table and chairs.
It's great to know everything was simple to put together and arrived so carefully packaged.
We hope you enjoy your new furniture for many years to come.
Team RN

Betygsatt 4 av 5 stjärnor

Beautiful furniture that took a while to arrive!

We bought a tv stand and dining table with chairs. All pieces are really beautiful, stylish and clearly great quality. The wood has a really smooth, fine finish. Fitting the legs to everything was easy.
The one drawback was delivery took 2 months and I had to chase it a couple of time as had no idea where it had got to after the first delivery estimate passed. The delivery company then cancelled our slot last minute and finally ended up delivering at 6am.
Wonderful furniture now we have it but just be prepared to wait longer than expected.

27 augusti 2026
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Svar från Reclaim Nation

Thank you for sharing such detailed feedback.
We're delighted to hear you love the style, quality and smooth finish of your furniture, and that everything was straightforward to put together.
We're sorry the delivery took much longer than expected and that you had to chase for updates, especially with the last-minute cancellation and very early delivery.
Your comments are really valuable, and we'll take them on board as we continue working to improve the delivery experience. Team RN

Betygsatt 5 av 5 stjärnor

Quality is amazing

Quality is amazing.
It was an amazing experience for my first time purchasing items from here.

27 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear you were impressed with the quality and had such a great experience on your first visit with us.
It means a lot to know your first purchase left such a positive impression.
We look forward to welcoming you back again in the future. Team RN

Betygsatt 5 av 5 stjärnor

Fast delivery of a beautiful 6 sester…

Fast delivery of a beautiful 6 seater table.

27 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear your table arrived quickly and that you're so pleased with how it looks.
It's great to know the quality and style have made a positive impression.
We hope you enjoy many happy meals and memories around your new table. Team RN

Betygsatt 5 av 5 stjärnor
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear you're pleased with the quality of your sideboard.
It's great to know your order also arrived on time and everything went smoothly.
We truly appreciate your support and hope you enjoy your new furniture for many years to come. Team RN

Betygsatt 5 av 5 stjärnor

I love my new dining furniture

I love my new dining furniture, such great quality and easy to assemble. Delivery was great too

24 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear you're so pleased with your new dining furniture and its excellent quality.
It's great to know assembly was straightforward and everything arrived smoothly.
We truly appreciate your support and hope you enjoy your new dining set for many years to come. Team RN

Betygsatt 5 av 5 stjärnor

Could not rate this company highly…

Could not rate this company highly enough!

Ordered a table and bench and realised the square legs did not go in my new living kitchen area.
Contacted the company and I have to say the response time was incredible and they were more than accommodating.

Arranged collection of my current table and bench and easily paid the difference and said I would receive the table and bench in replacement, the day that the collection was made.

The process was easy and I am now waiting for confirmation of a delivery/collection.

Really pleased with the whole service

29 augusti 2026
Omdöme utan inbjudan
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Svar från Reclaim Nation

Thank you for your fantastic feedback.
We're delighted to hear our team responded quickly and made changing your table and bench so straightforward.
It's great to know the collection, payment difference and replacement arrangement were handled smoothly and with minimal hassle.
We truly appreciate your kind words and are pleased the service has made such a positive impression. Team RN

Betygsatt 5 av 5 stjärnor

Beautiful table with extending…

Beautiful table with extending mechanism. Arrived in environmentally friendly packaging and very easy to assemble, no tools needed.

24 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear you're pleased with the quality and practical extending design of your new table.
It's great to know it arrived in environmentally friendly packaging and was so simple to put together without any tools.
We truly appreciate your support and hope you enjoy your new table for many years to come. Team RN

Betygsatt 5 av 5 stjärnor

Doing their bit for the planet

Really solid table which has a bit of a rustic charm than millimetre perfect level surface.
I really love the table andyhe selivery was relatively good otger then the address being muddled up a bit which is understandable for a new build.

24 augusti 2026
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Svar från Reclaim Nation

Thank you for your honest and thoughtful feedback.
We're delighted to hear you love the table and its solid build and rustic charm.
We're also pleased the delivery went smoothly overall, despite the slight confusion with the address, which can happen with new-build properties.
We truly appreciate your support and hope you enjoy your table for many years to come. Team RN

Betygsatt 5 av 5 stjärnor

Customer service were brilliant &…

Customer service were brilliant & replied quickly to my query.My table was well packaged & easy to assemble. We went for the mode extendable dining table. Everyone comments on it, we love the herringbone pattern on top & the black/gold legs. The table is very heavy, it is solid & will hopefully last us for years to come.

4 augusti 2026
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Svar från Reclaim Nation

Thank you for your fantastic feedback.
We're delighted to hear our customer service team responded quickly and that your table arrived well packaged and easy to assemble.
It's wonderful to know the herringbone top and black and gold legs have made such a statement, with everyone noticing it.
We're so pleased you love the solid, substantial design and hope it remains a favourite in your home for many years to come. Team RN

Betygsatt 1 av 5 stjärnor

I think this company are possibly the…

I think this company are possibly the worst we have ever had to deal with.

The advertising and social media presence are very clever and make their products look stunning and eco friendly. And, TBH you would think it was all recycled in the UK. We ordered our Tulsa extending table and eagerly awaited our new piece of furniture. I asked for the date it was due to be with us and happily took time off work to accept the delivery. Only to find out on the day it was meant to come that it would be 48 hours later than advised. Reclaim Nation blame the courier, they blame the company. I have since found out the table wasn't ready in time. On arrival we eagerly open the well packaged table and see a lovely large 'Made In Vietnam' sticker, so much for thinking it was manufactured in the UK. It is reasonably well made, but when fully open has two chunks cut out that are visible on the top (where the hinges go) which look awful. This is poor manufacturing and quality control. We immediately notify them and request a replacement. After receiving the normal placating emails and a lead time of approx 7 weeks for another one, (despite their website showing 5 to 10 days for new orders). We patiently wait for the time to pass and contact them a few days before it is allegedly due, only to be advised it would be another 2 - 3 weeks. It is very obvious that the replacement wasn't ordered until I chased them. We get offered a megre £40 to continue waiting, which we decline and request a full refund + collection of the table we have. Then starts the process of trying to get them to collect the damaged one. This is delayed and we receive lovely lip service emails with apologies and placations, thanking us for our patience. I discover that nothing was arranged with the courier until I chased them.

This company is nothing but a shambles and aren't in the slightest bit interested if there is an issue. They are happy to take your money, but any form of customer service doesn't really exist, unless you like waffle that means absolutely nothing. Thankfully the table eventually gets uplifted and we have a refund back onto the credit card after further emails. Which TBH was actually reasonably quick.

Originally ordered 15th June, delivered 6th July, money eventually put back on our credit card 28th August. Over 2.5 months of chaos, emails and stress with no dining table to show for it.

28 augusti 2026
Omdöme utan inbjudan
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Svar från Reclaim Nation

Dear Paul,

We’re very sorry for the experience you had with your Tulsa table and for the frustration caused throughout the process.

We understand how disappointing it must have been for the table to arrive later than expected and then not meet the standard you were hoping for. We’re also sorry that the replacement and collection process took longer than it should have, and that you had to keep chasing for updates.

Our furniture is sourced from manufacturing partners around the world, including Vietnam, and we’re sorry if this was not clear enough from your experience.

Your order has now been collected and refunded, but we fully appreciate that this does not make up for the time, inconvenience and stress caused.

We’re sorry again that we let you down on this occasion, and we will take your feedback on board as we continue working to improve our communication, quality checks and delivery process.

Kind regards,
Reclaim Nation

Betygsatt 2 av 5 stjärnor

Good quality products, poor communication

I ordered a dining table and bench. The products appear to be high quality but the order was delayed twice beyond the original delivery date without explanation. Communication was very poor - I had to contact them to confirm the delay to my order. Now they are ignoring my complaint

23 augusti 2026
Omdöme utan inbjudan
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Svar från Reclaim Nation

Hi George,

Thank you for your review. We’re pleased to hear that you feel the furniture appears to be high quality, but we’re very sorry that the delays and communication have let the experience down.

We have tried to locate your order from the details provided, but unfortunately we have not been able to identify it without an order number or further information. Because of this, we are unable to comment fully on the specific delays or complaint at this stage.

Please contact us on info@reclaimnation.co.uk with your order number and postcode so we can review this properly and come back to you with a clear update.

Kind regards,
Reclaim Nation

Betygsatt 4 av 5 stjärnor

Great value for money

your products are priced right , and wood should last hundreds of years and reused. Only complaint is some of the wood is still too rough and have gotten a few splinters. but overall i love the rustic look and feel.

21 augusti 2026
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Svar från Reclaim Nation

Thank you for sharing your honest feedback.
We're pleased to hear you love the rustic character of the furniture and feel the pricing and use of reclaimed wood offer great value.
We're sorry to hear that some areas were rough enough to cause splinters, and we appreciate you bringing this to our attention.
Your comments are valuable to us, and we hope you continue to enjoy the unique look and feel of your furniture. Team RN

Betygsatt 5 av 5 stjärnor

The rustic Mayflower

I fell in love with he Mayflower sideboard when I saw it on an advert. I had to have it for my garden room. Ordering was easy and delivery fairly quick,
It has met all my expectations and looks very rustic in my garden room

21 augusti 2026
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Svar från Reclaim Nation

Thank you for your wonderful feedback.
We're delighted to hear the Mayflower sideboard caught your eye and looks so lovely in your garden room.
It's great to know the ordering process was easy, the delivery was prompt, and the piece has lived up to your expectations.
We truly appreciate your support and hope you enjoy its rustic charm for many years to come. Team RN

Betygsatt 5 av 5 stjärnor

Extendable Table

Furniture is fabulous, as per the image, really nice quality, very easy to assemble and came really quickly

14 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear the furniture looks just as you expected and that you're impressed with the quality.
It's great to know assembly was straightforward and your order arrived quickly too.
We truly appreciate your support and hope you enjoy your new furniture for many years to come. Team RN

Betygsatt 5 av 5 stjärnor

A lovely well made table which finishes…

A lovely well made table which finishes off my dining room lovely . Can’t recommend reclaim nation enough . Seemless delivery and top quality products

13 augusti 2026
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Svar från Reclaim Nation

Thank you for your fantastic feedback.
We're delighted to hear your new table has finished off your dining room beautifully and that you're impressed with the quality.
It's great to know the delivery was seamless and the craftsmanship met your expectations.
We truly appreciate your recommendation and hope you enjoy your table for many years to come. Team RN

Betygsatt 3 av 5 stjärnor

Quality product but let down by poor communication and organisation.

I placed an order for a dining room tables, chairs and bench on 4 August. After hastening delivery on 18 August I was told it had been despatched on 21 August...despite tracking information still showing it is still being prepared for despatch. Yesterday I was told P2P (the couriers) have the item and would call me today to discuss delivery. They havn't. So far, a lot of empty promises despite many hastening emails and still no sign of my goods.

The goods have now arrived (31 August). It is of very high quality and I am very happy with the product. It is such a shame that the experience getting it was so poor.

26 augusti 2026
Omdöme utan inbjudan
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Svar från Reclaim Nation

Hi Ken,

We’re very sorry for the frustration caused and for the lack of clear updates around your delivery.

We understand how concerning it is to be told your order has been dispatched and passed to the courier, while the tracking information does not appear to show clear progress.

We have checked the courier portal and can see that your order is booked for delivery on 31st August, with the booking showing as confirmed by you. We apologise that this information was not communicated more clearly sooner.

Our team will continue to monitor the delivery and we hope everything arrives with you smoothly.

Kind regards,
Reclaim Nation

Betygsatt 5 av 5 stjärnor

Absolutely love our new Tulsa extra…

Absolutely love our new Tulsa extra large extendable table and extendable bench. They came within two days of ordering, packing was immaculate and recyclable. Such gorgeous products exactly as picture, so well engineered. My favourite place in the house to sit.

21 augusti 2026
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Svar från Reclaim Nation

Thank you for your wonderful feedback.
We're delighted to hear you absolutely love your new dining table and bench and that they arrived so quickly.
It's fantastic to know you were impressed with the immaculate, recyclable packaging and the quality of the design and craftsmanship.
We're especially pleased to hear it has become your favourite place in the house to sit. Team RN

Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product, communication and delivery.

20 augusti 2026
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Svar från Reclaim Nation

Thank you for your lovely feedback.
We're delighted to hear you're pleased with the quality of your purchase and the communication throughout.
It's great to know everything arrived smoothly and met your expectations.
We truly appreciate your support and hope you enjoy your new furniture for many years to come. Team RN

Betygsatt 3 av 5 stjärnor

Table top surface not as expected

Good communication, timely delivery. However, delivered in a flat pack box so impossible to assess the piece quality / finish on delivery.

The table surface wasn’t as polished as the pictures suggest. Rather dull and i’m going to need to polish it myself.

13 augusti 2026
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Svar från Reclaim Nation

Hi Shreyas,

Thank you for your review. We’re pleased to hear that you were happy with the communication and that your delivery arrived on time.

We’re sorry, however, that the table surface was not quite as you expected from the photos. Our reclaimed wood furniture can vary in tone, texture and finish, but we appreciate that the surface should still feel finished to a good standard.

If you have any concerns about the finish, please contact our customer service team with your order details and some photos, and we’ll be happy to review this for you.

Kind regards,
Reclaim Nation

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