Customer service is exceptional!! If i could give 10 stars i would. Placed an order on sat but subsequently realised I had ordered the wrong thing. The team couldbt have been more helpful gett... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought an extendable dining table from the company which when we eventually got it right was lovely. We had to return the first one which was quite damaged, the second table had slight damage which... Se mer
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We bought a new dining table and bench from reclaim nation and we are over the moon with our purchase. The guys who delivered the table were polite and professional, the table arrived very well packag... Se mer
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Easy ordering. I was kept up to date on my order. The delivery went very smoothly. Given a date and delivery time window. The gentleman telephone myself to advised he was 20 minutes away the delivery... Se mer
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Företagsinformation
Skrivet av företaget
The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.
Kontaktuppgifter
Storbritannien
- info@reclaimnation.co.uk
- reclaimnation.co.uk
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautifully constructed solid furniture…
Beautifully constructed solid furniture
Packaged well and delivered on time
2 oktober 2026
Svar från Reclaim Nation
Quality and care in the craftsmanship are exactly what we aim for. It’s lovely to hear you’re happy with the solid construction and that your furniture arrived safely, well packaged and on time. Thank you for choosing Reclaim Nation and for sharing your feedback. Team RN
Beautiful furniture
We have bought from reclaim nation before, furniture beautiful, really well made and love the wood so much. Customer service excellent, lead times are sometimes a bit longer but they keep you informed, well worth the wait, delivery really quick once they have the furniture, the delivery company are excellent.
2 oktober 2026
Svar från Reclaim Nation
There’s no better compliment than having customers return to us! It’s wonderful to hear you continue to love the character of the wood and the quality of the craftsmanship. We appreciate your understanding of the longer lead times and are glad our updates, customer service and delivery team have made the experience a positive one. Thank you for choosing Reclaim Nation again. Team RN
We're very happy with our table & bench…
We're very happy with our table & bench from Reclaim Nation. The month long wait for delivery was worth it. Sadly the bench came with a few 'dinks' on edges that needed to be sanded down before catching on clothes or skin, immediately. The damage must have been done at source as the packaging was more than sufficient.
2 oktober 2026
Svar från Reclaim Nation
Thank you for sharing such honest feedback. We’re really pleased to hear you feel the wait was worth it and that you’re happy with your table and bench. We’re sorry about the marks on the bench, especially as the packaging arrived in good condition, and we appreciate you letting us know so we can look into this with our team. Thank you for choosing Reclaim Nation and for your patience. Team RN
Fine craftsmanship!
We bought a new dining table and bench from reclaim nation and we are over the moon with our purchase. The guys who delivered the table were polite and professional, the table arrived very well packaged and putting it together was nice and easy. I'm really impressed with the craftsmanship of the table, especially the extension mechanism. Really well done and thought out. My only slight issue was that the delivery was after the 3 week window but only by one day. I'm not going to drop my five star rating for that.
1 oktober 2026
Svar från Reclaim Nation
What a fantastic review to receive! It’s great to hear you’re over the moon with your new table and bench, and that the delivery team were polite, professional and careful with everything. We’re especially pleased the craftsmanship and extension mechanism stood out to you, and we appreciate your understanding of the one-day delivery delay. Thank you for the five stars and for choosing Reclaim Nation. Team RN
Excellent customer service
Excellent customer service, kept me updated as the delivery was running slightly later than original planned.
The quality of workmanship is beautiful, I purchased the Exeter Console table and sideboard which looks amazing in my lounge.
Would highly recommend.
30 september 2026
Svar från Reclaim Nation
Your Exeter console table and sideboard sound like a fantastic addition to your lounge! It’s great to hear you’re so happy with the beautiful workmanship and how both pieces look in your home. We’re glad the delivery updates kept you informed when things were running a little later than planned. Thank you for recommending FW and for taking the time to share your experience. Team RN
Great service
Great service, received within a week.
Very pleased with my table
Excellent product
21 september 2026
Svar från Reclaim Nation
A week from ordering to receiving your table is great to hear! It’s lovely knowing you’re so pleased with the product and the service you received. Thank you for taking the time to share your feedback — we really appreciate it. Team RN
Great quality products
6 augusti 2026
Svar från Reclaim Nation
We’re really pleased to hear you’re happy with the quality of our products. We always want our furniture to look great and feel well made, so it’s lovely to know you’re pleased with your purchase. Thanks for choosing FW and for taking the time to leave us a review. Team RN
Long wait for the item … 8 weeks…
Long wait for the item … 8 weeks (quoted 2 weeks )
Still waiting for screws for the handles not what you would expect for an expensive item
29 september 2026
Svar från Reclaim Nation
Dear Mrs L,
We’re very sorry that your order took much longer than the original quoted lead time and that you are still waiting for the screws for the handles.
We completely understand your frustration. Waiting 8 weeks instead of the expected 2 weeks is disappointing enough, and the item should have arrived with all the correct fittings included.
Our team will review this and make sure the missing screws are sent out to you as quickly as possible.
We apologise again for the delay and inconvenience caused.
Kind regards,
Reclaim Nation
Exactly what I wanted!
Speedy delivery, easy to put together & table looks great. Exactly what I wanted!
28 september 2026
Svar från Reclaim Nation
It’s great to hear everything arrived quickly and was easy to put together. We’re so pleased you’re happy with how the table looks and that it turned out to be exactly what you wanted. Thanks so much for choosing FW and for sharing your feedback. Team RN
Excellent quality
Really pleased with our new table and chairs set. Loved that it arrived a week after ordering and there was no lengthy wait. Delivery was excellent with communication from the driver.
28 september 2026
Svar från Reclaim Nation
We’re so pleased to hear you’re really happy with your new table and chairs. It’s great that they arrived just a week after ordering and that you didn’t have a long wait. We’re also glad the delivery went smoothly and that the driver kept you well informed. Thanks for choosing FW and for sharing your experience. Team RN
Good price
Good price, love our dining room chairs very comfortable, easy to assemble. Friendly delivery team
28 september 2026
Svar från Reclaim Nation
We’re really pleased to hear you’re happy with your new dining chairs. It’s great to know you found them comfortable, easy to assemble and good value for money. We’re also glad our delivery team were friendly and helpful along the way. Thanks for choosing FW and for sharing your feedback. Team RN
Beautiful furniture, worth every penny!
Ordered a sideboard after having previously purchased a dining table and a coffee table. All pieces are simply stunning. Communication from order up to delivery was faultless. It's rare to find great quality, hard wearing furniture nowadays but was lucky to find this company!
6 februari 2026
Svar från Reclaim Nation
We’re delighted to hear you’re so pleased with your new sideboard and your previous purchases too. It’s wonderful to know you’ve found all the pieces stunning and that our communication from ordering through to delivery was faultless. We really appreciate your kind words about the quality and durability of the furniture. Thank you for coming back to us and for choosing Reclaim Nation. Team RN
Fast delivery good quality
Fast delivery. The table and bench are lovely, really good quality and very easy to put together. I would definitely buy from them again.
25 september 2026
Svar från Reclaim Nation
It’s lovely to hear you’re so pleased with your table and bench. We’re glad they arrived quickly, were easy to put together and that you’re happy with the quality. Knowing you’d buy from us again is a great compliment to the team. Thank you for choosing Reclaim Nation and for sharing your feedback. Team RN
The product is great but the delivery is terrible
The product is great, very solid and matches description, love it.
Only downside is the delivery company, no issue once they came to deliver it, sent 2 guys and put it where we wanted it, but organising that was painful. The delivery company only give 3 days notice and there’s no negotiating or booking it, they give you a date and you say yes or no, if you say no then you have to wait till they text again with another date, this will continue until you say yes, and you have no idea when they will text again as it just depends when they’re back in your area. I did read the bad reviews on the delivery company and unfortunately they’re true. But the table is great, so if you can put up with the crap delivery then go for it.
11 september 2026
Svar från Reclaim Nation
Thank you for sharing such honest feedback. We’re really pleased to hear you’re happy with the table and that the delivery itself went smoothly, with the team putting it where you wanted it. We’re sorry the delivery arrangements were frustrating and appreciate you explaining what happened. We’ll take your comments on board as we continue to work with our delivery partners. Team RN
Bought the como
Bought the como. Didn’t take the hubby long to put together almost single handed. Looks perfect with the bench. Would recommend especially as it makes me feel I’ve done something to help the environment
25 september 2026
Svar från Reclaim Nation
We’re so pleased to hear you’re loving your Como and how well it looks with the bench. It sounds like your hubby made light work of putting it together too! We’re especially glad you love the reclaimed feel and that choosing it gives you that little extra satisfaction of making a more conscious choice. Thanks so much for recommending Reclaim Nation, Natasha. Team RN
I would highly recommend Reclaim…
I would highly recommend Reclaim Nation. The bedroom furniture is beautiful. I did however have delays on delivery and unfortunately one damaged item but the level of customer service was fantastic and I always received a very prompt reply which I really do value. Well done to the team on this.
1 oktober 2026
Omdöme utan inbjudan
Svar från Reclaim Nation
Thank you so much for recommending Reclaim Nation and for your honest feedback. We’re sorry about the delivery delays and the damaged item, but we’re really pleased to hear our customer service team kept things moving and responded promptly whenever you contacted us. It means a lot to know that the level of care and communication made a positive difference. We’ll be sure to share your kind words with the team. Team RN
Fantastic table looks a lot more…
Fantastic table looks a lot more expensive than it was really good comunication and swift delivery would highly recomend this company.
25 september 2026
Svar från Reclaim Nation
It’s fantastic to hear you’re so pleased with your new table and feel it looks even more expensive than it was. We’re also glad the communication was good and the delivery was nice and quick. Thank you for recommending Reclaim Nation and for taking the time to share your feedback. Team RN
Always great products and great service.
25 september 2026
Svar från Reclaim Nation
It’s lovely to hear you’ve always been happy with our products and service. We really appreciate your continued support and are so pleased you keep coming back to FW. Thanks for taking the time to share your feedback with us. Team RN
Want a big big nightmare open the box
Want a big big nightmare open the box, one handle one handle none existent not even drill holes!!! Sending out things not quality checked highly annoying!! Call up told me to email no email it won’t send tried multiple times and won’t send. But this is the only way apparently! No help! Maybe here you can sort this out! And get this collected for my refund! It’s poor poor quality and workmanship cut my hand on the sharp flakes of wood! Please get it collected asap!!!
30 september 2026
Omdöme utan inbjudan
Svar från Reclaim Nation
Dear Mrs S,
We’re very sorry to hear that your item arrived in this condition and that you have had difficulty getting the issue reported to us.
This is not the standard we expect, and we completely understand your frustration, especially where there are missing fittings, no pre-drilled holes and sharp areas of wood. We’re also sorry that you were unable to get the email through and felt you were not helped properly when you called.
We have now raised the collection of the damaged item, and the courier will be in touch with you to arrange this. Once collected, our team will continue with the next steps regarding your refund.
We apologise again for the inconvenience and for the poor experience you have had.
Kind regards,
Reclaim Nation
Be patient on delivery, it's worth the wait
I ordered the Brooklyn extendable table, matching bench and the grey leather look chairs. The lead time on the website said 15 days but it was a month before the items arrived. I did drop customer service an email and they came back to me quickly but didn't offer a delivery estimate, just said they would let me know.
However absolutely worth the wait! Heavy well built and I love the knots, spots and marks within the wood. Very sturdy with the bonus of having adjustable "knobs" to ensure the table and bench legs sit evenly. Everything arrived well packed, instructions for building were easy to follow and the whole set was built within the hour. So pleased with the quality.
24 september 2026
Svar från Reclaim Nation
Thank you for taking the time to share such detailed feedback on your Brooklyn table, matching bench and grey leather-look chairs. We’re sorry the delivery took longer than the 15-day lead time shown, although we’re pleased our customer service team responded quickly when you got in touch. It’s fantastic to hear the set was worth the wait and that you love the natural knots, marks and character in the wood. We’re also glad everything arrived well packed, was easy to assemble and that the adjustable feet helped you get everything sitting evenly. Thank you for choosing Reclaim Nation and for your lovely feedback! Team RN
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