Probiketrader Omdömen 

349
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having seen my 'dream bike' on their website via Facebook Market place, I was gutted to find I was too late had it had sol. I contacted PBT and Keval went out of his way to source the same frame and... Se mer

Betygsatt 5 av 5 stjärnor

Great experience with probiketrader, kept me in the loop during the whole process up until pickup. The team at Northern Heights Bikes set me off on my way with heaps of useful information about my bik... Se mer

Betygsatt 5 av 5 stjärnor

Great service by The Probike Trader Team: great comms, accommodating, flexible. Really take the hassle out of buying, selling through a brilliant exchange experience.

Betygsatt 5 av 5 stjärnor

Helpful, friendly team that respond quickly to queries. Very useful website to source parts for building or upgrading bikes. Reasonable prices and the reassurance that parts have been inspected for de... Se mer


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

349 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(349)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic bike business.

Fantastic bike business. I found the part I had been looking for after a Google search took me to their superb website. The website is so easy to use and the photos and descriptions are perfect, making it easy to decide. The prices are very reasonable and well researched as they were better than I had found elsewhere. The part I ordered arrived quickly and was spotless and exactly as described and a free delivery offer as well. What a brilliant business model, upcycling cycling! I will definitely be using these guys again.

17 mars 2023
Betygsatt 5 av 5 stjärnor

Great team to deal with

I had almost all of the parts to sell to sell for a full bike. The guys were responsive throughout.
Helpful will asking for pictures, working out how to post and confirming receipt. Transfer was prompt. I'd happily use them again

16 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Keval and Ben have great product…

Keval and Ben have great product knowledge and very helpful.
Definately buy from cycletrade again

8 februari 2023
Logotyp för Probiketrader

Svar från Probiketrader

Hello! Thank you for your order and hope you enjoy the build!

Best,

Cycletrade

Betygsatt 3 av 5 stjärnor

Lack of comms about delays in shipping

Lack of comms about delays in shipping.

Quick response though when I did chase up. Thanks.

14 februari 2023
Logotyp för Probiketrader

Svar från Probiketrader

Hi Mark,

Yes, we are very sorry for the delay in shipping. As you may tell from our last 4 or so reviews on Trustpilot, this has been a serious issue over the last week and prior to that, we have had a good record with our shipping times.

I will reach out to you personally to come to a resolution as this is not the kind of experience we like to give our customers and I am very sorry about this.

Best,

Keval

Betygsatt 1 av 5 stjärnor

I've asked for help with my recent order…

I've asked for help with my recent order and nothing yet. Just one email saying they would help and that was a week ago. Still waiting on my order

9 februari 2023
Logotyp för Probiketrader

Svar från Probiketrader

Hi James,

I am very sorry for the late communication, I have responded via Email with delivery update which is due for Wednesday 1st of March as an international package. We will send over regular updates via email :)

Thanks,

Keval.

Betygsatt 1 av 5 stjärnor

Sent email with pictures of frames then…

Sent email with pictures of frames then heard nothing. Then sent again and got a reply of the frames where a bit rough so the answer would be no.

Yet both frames are mint.

So the only thing that can be right is they sell low standard stuff as mine are high class and top makes. So basically they want stuff for nothing paying peanuts. Whereas mine would cost plenty. i.e One frame i have is worth or valued at £700.

6 februari 2023
Omdöme utan inbjudan
Logotyp för Probiketrader

Svar från Probiketrader

Hi Mark,

So just to respond to this review fairly and factually.

We look for good condition high in demand parts. We responded to say they would not be of interest as we would find it difficult to sell.

After reviewing photos this evening, I stand by there are clearly rust points and scratches and marks across the parts and they are not “mint” as you have stated both on your initial enquiry and on this review.

The other thing is that your enquiry was very vague, giving almost no detail, origin, year, which nearly every seller that contacts us provides via our seller form.

This review is misleading & unfair. We reserve the right to not purchase items that do not fit in our buying criteria.

I hope you find a buyer for your parts and I hope you will remove this review.

Thanks



Betygsatt 3 av 5 stjärnor

Good value- slow delivery!

Good value, slow delivery! Item took 6 days to arrive and that was on express delivery! How long would it take on standard delivery?

11 februari 2023
Logotyp för Probiketrader

Svar från Probiketrader

Hi Mikey,

There was a miscommunication as using a free-shipping code does not count as express delivery but standard.

However we do state 2-4 working days standard so very sorry if it took a delay and took 6 days.

We are trying to improve our shipping times urgently and now our shipping times are back to normal.

Thanks!

Betygsatt 4 av 5 stjärnor

An “as new” bargain

Great to find a bike company supporting the circular economy. I bought a Fizik Arione Classic saddle and am very happy with its condition and price. It was made in 2016 and seems to have the nameplate (the bit under the saddle that may also be the place where the ICS light or saddle pack fits) missing but the saddle seems to have hardly been used. A lot less than half RRP so a bargain in my eyes, and a smaller carbon footprint than a new one.

14 januari 2023
Betygsatt 5 av 5 stjärnor

I ordered these listed as Grade A

I ordered these listed as Grade A, I expected maybe they would be close to new, but they were brand new with all the accessories that come from new! I couldn’t be happier and I’ll definitely be ordering more stuff!

22 december 2022
Betygsatt 5 av 5 stjärnor

Top customer service

amazing products at amazing price....customer service is especially helpful, very clear and willing to give you their time

15 december 2022
Betygsatt 4 av 5 stjärnor

Very good prices and accurate…

Very good prices and accurate descriptions of products (some of which are used). Prompt delivery. Cons: these are used or NOS products and so the range is limited. Postage costs are not always adjusted for multiple items, but when free postage is on offer this is not a problem!

3 december 2022
Logotyp för Probiketrader

Svar från Probiketrader

Hi Adrian, Thank for you for the constructive feedback!

All of our parts come from cyclists like yourself that have accumulated surplus Bicycle parts which explains our limited range but we are always working on bringing unique and well refurbished parts on our website. We will make changes to the postage right away. Thank you for your order :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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