One Direct Insurance  Omdömen 

Shanice was very clear in her information and requests from me. She was quick in responding and sorted my queries very effectively, thank you!

Very easy to chat to advicer and clear instructions

I want to thank Abbie at One Direct Insurance for her prompt and efficient help. I don't know how, but I had somehow managed to be in the wrong chat room, (One Call Insurance), for at least half an hour wasting my time. Thankfully, Abbie was able to resolve my query quickly. Many thanks.

Abbie was able to answer my question and dealt with my query promptly

Abbie was very helpful and dealt with my enquiry efficiently and quickly. Very pleased!

Very thorough and efficient. Excellent pricing for my car insurance. On line chat sorted out an issue within minutes. Would recommend.

Just had a call with Abbie. My issue was resolved satisfactorily, despite my poor explanation of the issue! Many thanks, Abbie

Had a problem purchasing a policy but Shanice B was very quick and efficient. Thank you!

Shanice dealt with my enquiry very quickly. Very pleased with the service.

Shanice B was brilliant very quick and easy process. Thank you👍

Shanice B was very quick in sorting my enquiry, change to a different car process was very straightforward with Shanice’s assistance. Many thanks 🙏🏿

Shanice B was very friendly and helpful with the insurance quote process and very patient to help me get my car insurance quoted

Shanice helped me sort access, I was obviously doing something wrong! Very helpful.

Shout out to Abbie very helpful and understanding person !!!!

Wouldn’t recommend this company at all. Took insurance out with them in January and paid in full only to receive a £257 additional payment demand for a previous vehicle that was stolen from our driveway last year (different insurance company) not impressed!

Abbie was incredibly friendly, professional, and made the whole process quick and stress-free. She made the changes to my policy smoothly; it’s not often you come across customer service that feels this easy and genuinely helpful.

Thank you, Abbie, for your brilliant support — a real credit to the team! I wouldn’t hesitate to recommend the service to others.

Quick and efficient,

Very helpful

I spoke with Shanice from One Direct and she dealt with my enquiry super fast and very efficiently. I would recommend One Direct and will be asking for quotes once my other policy's expire!