Nightfox Investigations and Debt Recovery Ltd Omdömen 

416
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I contacted NightFox when I was owed money and I was fed up with being ignored for months. Joanne assisted me in getting my money back in a short time frame. Joanne was personable, so lovely and profe... Se mer

Betygsatt 5 av 5 stjärnor

What fantastic people! So very helpful, understanding and professional If you have any reason to contact this company, you will not regret it. I had pontificated for a very long time, worried tha... Se mer

Betygsatt 5 av 5 stjärnor

Highly highly recommend Nightfox Investigations! Phil was outstanding in handling my case, within 6 days of initial contact my debt was fully recovered I couldn’t believe it, they don’t waste a second... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Horrendous experience with these people, their behaviour is untrustworthy, they promise you will get your money back but don’t deliver . Illegal practices used. They lie and slander customers.

Företagsinformation

  1. Inkassobyrå
  2. också i
  3. Inkassotjänster
  4. Utmätningsman

Skrivet av företaget

Nightfox Investigations & Debt Recovery offer specialist debt collection services that are ideal for commercial debt collection or for collecting personal debts. When we are instructed for debt collection on your behalf, we don’t stop until we have got every penny back for you. We’re experts at assisting our clients with debt collection in a speedy and professional manner and are extremely proud of our high success rates and fantastic reputation in the industry. Nightfox Investigations & Debt Recovery have an impeccable credit history, unlike many of our competitors who have outstanding debt, county court judgements and failed to submit their accounts in a timely fashion, or not at all. It is very important when appointing a debt collection company that you do your due diligence. We use traditional doorstep face to face debt collection techniques to collect the money owed to our clients. Many clients come to us as a last resort, due to the fact they feel handcuffed by the legal systems in place throughout the UK. We find some debtors get away with non-payment even when a collection agency has been instructed to handle their case. When you instruct Nightfox Investigations to recover bad debt, you’re working with experts who just won’t take “no” for an answer. In the first instance, we carry out doorstep calls to conduct face to face debt collections and we cover the entire UK and overseas. It’s never a problem if your debtor has disappeared without a trace from the address registered on your account because our superb investigation techniques will soon winkle out your debtor’s new address. Unlike High Court Enforcement, we will search for your debtor at multiple addresses and travel to where we need to. We utilise the most technologically advanced tracing systems to track down UK debtors and also specialise in overseas debt recovery. We have almost 75 years’ experience in tracking down debtors and ensuring our clients are paid back the cash that’s owed them. Whenever our debt collection techniques need reinforcement, we put legal actions in place in the High Court.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

416 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(416)

47 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I reached out to Nightfox following a…

I reached out to Nightfox following a recent extremely stressful time due to continued unsuccessful attempts to recover substantial monies owed to me. I had lost hope of any progress The situation was leaving my business, livelihood and ultimately my family at risk, it was really affecting my health.

Right from the very first call I felt some hope return as the options, possibilities were explained to me. I accept it didnt happen overnight however a substantial and significant amount of the debt owed was recovered for me, I cannot thank Nightfox enough particularly Joanne who's calm, kind demeanor offered me hope at a really tough time.

It's extremely sad that unfortunately in my experience the police seem happy to consider all such matters "civil" when it's quite clear that actions are dishonest and the matter amounted to theft.

30 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worse than the scammers themselves

Worse than the scammers themselves. Take your money, send a picture and leave you high and dry. Better off dealing with yourselves. Zero rating from me but need to put something. They have tried to cancel my review several times. Be very aware

21 november 2025
Betygsatt 5 av 5 stjärnor

This review is to reflect sincere…

This review is to reflect sincere appreciation for the recent guidance we received regarding our long-standing debt recovery case. Honestly, we had almost given up hope on ever recovering the money owed to us.
However, when Joanne took the time to explain the various options available to us, detailing precisely how our debtor could be effectively pressured into payment, it reinvigorated our resolve. We were particularly grateful for her clarity, as we had been under the misconception that simply obtaining a County Court Judgment would automatically resolve the matter. Her explanation of the subsequent enforcement steps required was invaluable.
We appreciate this expert guidance and support in finally compelling the debtor to pay up. Thank you Joanne.

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and reliable

I’ve been extremely impressed with the service from Philip dunn. From the very beginning, their team has been professional, responsive, and genuinely committed to helping me recover the debt I was owed. They kept me updated at every stage of the process and handled everything efficiently and with care. I highly recommend night fox to anyone needing reliable and effective debt recovery support.

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would highly recommend Phil and his…

I would highly recommend Phil and his team to anybody is looking for honest advice and effective communication when dealing with, what can be quite a difficult and seemingly hopeless situation, asset recovery.
Nightfox is a company that will go above and beyond to help I can't recommend them highly enough.

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

WHERE ARE THE (NEGATIVE) LESS THAN 100% REVIEWS? S

The overview says they reply to 66% of all negative reviews
BUT the overview shows only 100% positive reviews

Who removed all the negative reviews?? Something very odd!!

Thanks for the reply -- So it's AI without the I ?????

3 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Hi Leon, No there are Five of which we chose to respond to Three, I guess thats where the 66% comes in, the overview is AI from Trustpilot and having looked at other companies (even in different industries) it isn't actually that accurate or intelligent but AI is in early days I suppose. Thanks again

Erm Reply to the reply - That ticked me that, yes - It's just A :-)

Betygsatt 5 av 5 stjärnor

Honest and Upfront

I spoke to Brian and he was completely honest with me, telling me how he didn't want to take on the debt collection as the debtor already had 6 CCJs against him with no assets. Can't fault the honesty as not many people would be so up front.

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Thanks Thomas, we wouldn't want you to waster your money, sadly some people just don't pay anybody for anything. Thanks for the enquiry though and good luck

Betygsatt 5 av 5 stjärnor

Problem solvers.

I had a tenant who wouldn’t pay and wouldn’t leave. Met with Nightfox and secured their services. The problem went away pretty quickly. Don’t expect a lot of chat, just the solution.

17 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a financial challenge after being…

I had a financial challenge after being mis sold a car of 16 grand.
The car dealer continued playing games for weeks with the refund of the 16 grand.
Only when I asked Nightfox for advise, the money was returned within hours.
These guys are absolutely amazing.

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

At first I was so hesitant to contact…

At first I was so hesitant to contact Nightfox Investigations regarding a debtor who is owing me. When I contacted them they called me back immediately, they are professional, understanding and helpful. Phil reassured me that they will do everything it takes to get my money back from the debtor who thinks he can deprive me of my hard earned money. Phil gave me wonderful advice and support and I would not hesitate to recommend their services.

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Professional

I have never use a collection recovery agency before and was a little hesitant to do so. From the initial contact the people at Nightfox were very professional and helpfull, they listen to my problem and talked me through options before doing anything. Hopefully I wont be in this situation again, but if I am Nightfox will be my first telephone call to save me a lot of stress and sleepless nights.

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Made an inquiry for my mum to see if…

Made an inquiry for my mum to see if these guys could help. Once i put in a few details guy on the phone right away ready to take action. No BSing just straight to it and all i had to do was send a few details company name etc and that was it. Fantastic crowd to deal with.

18 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A little bit of justice

After an initial stall in communications, Philip went out of his way to contact me. He was helpful, assuring and gave me hope after (unfortunately) dealing with an unscrupulous company who, by all accounts, are ripping people off daily. I will recommend Nightfox's services without hesitation.

18 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

Wow! What can I say fantastic from start to finish highly recommend definitely take the stress away of doing it all by yourself. Very efficient,respectful & great results 100% if you need help these guys are who you need

18 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and empathetic

These guys (especially Phil) are amazing and understand how you feel when somebody thinks they can just deprive you of your hard earned money! They actually listen when you talk and get onto things ASAP - no back and forth with forms and e-mails like other so called debt recovery companies. I can't recommend them enough! And, honestly, I wish the courts system had the same sympathy they do.

18 augusti 2025
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Thanks so much, whilst debt collectors can be seen as brutes / bullies etc etc we are human, and whilst we pursue debtors (which they don't like) a certain way everyone including them forgets it is people like you whether individuals or companies that have been shafted. We just try our best to put the wrong back right.

Betygsatt 1 av 5 stjärnor

Rip Off

Having taken a substantial upfront fee to collect our debt. They have done absolutely nothing to make any attempt at recovery. I received a few phone calls to say that things were going on behind the scenes, but I don't believe they even made contact with the debtor. I have had no reply to any of my emails asking for progress reports.
Having done a little investigating myself, I find that the illusion of this company being nationwide is totally bogus. their offices are all serviced offices.
I was stupid to pay an upfront fee; any decent company would have provided the service and take their fee from the collection. I trusted them.
I seriously hope this review stops anybody else being taken for a fool. This company is worse than the debtor that owed me the money in the first place.

18 maj 2025
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Hi John - It's impossible for us to not have had a response to an email unless you typed the email incorrectly? Having said that sometimes it's better to go back to the olden days and just pick up the telephone and call in if you haven't had any reply? nevertheless give us a bell and ask for Gavin Graham he has your file ready to discuss.

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