Absolutely incredible team. I needed support regarding shipping & they could not have been more helpful. The product I purchased was a refurbished model & I can't tell how a brand new one would be any... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely outstanding. Very impressive units all the way around. I have a very big and dark back yard and could easily see everything the naked eye cannot. I'm new the night vision field and I picked... Se mer
Företaget har svarat
I bought a Nightfox Vulpes, it's a great device for watching wildlife at night,performs as good as advertised! Awell made piece of equipment which I would highly recommend. I'm now saving up fo... Se mer
Företaget har svarat
The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.
Kontaktuppgifter
1 Filwood Park Lane, BS4 1ET, Bristol, Storbritannien
- hello@nightfoxstore.com
- nightfoxstore.com
4,7
Utmärkt
81 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely incredible team
Absolutely incredible team. I needed support regarding shipping & they could not have been more helpful. The product I purchased was a refurbished model & I can't tell how a brand new one would be any better. Excellent experience all round. Would definitely recommend & will be buying again myself.
27 mars 2026
quality products at a fair price
quality products at a fair price, free delivery! beautifully packaged product! everything that is written on their website is correct!
24 mars 2026
Svar från Nightfox
Thank you so much for sharing your positive experience with your Nightfox order. We really appreciate you taking the time to share this with others and we hope you continue to enjoy using your device.
The product is exactly what it says it…
The product is exactly what it says it is and is well made and good value .
24 mars 2026
Svar från Nightfox
Thank you for sharing your experience with your Nightfox device. Glad to hear that you enjoy its build quality and performance.
Svar från Nightfox
Great to hear! So glad you enjoy your Nightfox device and that it arrived quickly with you. Thank you for sharing your experience!
Svar från Nightfox
Glad that we could delivery your order quickly. We appreciate you taking the time to leave your feedback.
gear is awsome,delivery is fast and…
gear is awsome,delivery is fast and came with 0 damage
12 mars 2026
Svar från Nightfox
Great to hear that you are satisfied with the Nightfox device and the quick delivery time. Thank you for leaving your review.
Svar från Nightfox
Glad that we could provide you with a quality night vision camera that you enjoy using. Thank you for leaving your feedback.
Excellent responsive service
Excellent responsive service. They replaced a lost lens cap free of charge.
10 mars 2026
Omdöme utan inbjudan
Svar från Nightfox
We always like to be able to help whenever we can. Thank you for sharing your experience.
Perfect support and eaven better nvgs
17 februari 2026
Svar från Nightfox
Great to hear that you are enjoying your Nightfox and that we were able to offer support when needed. Thank you for leaving your review.
Svar från Nightfox
Thank you for leaving your review.
Quality Customer Service
The item was dispatched within the anticipated timeline but unfortunately there was an issue with the delivery. However, Customer Services dealt with my query very promptly & efficiently, with regular updates & our parcel arrived as advised.
6 februari 2026
Svar från Nightfox
Very glad to hear that we were able to resolve the issue you experienced with delivery. Thank you for leaving your feedback.
First impressions.
Absolutely outstanding. Very impressive units all the way around. I have a very big and dark back yard and could easily see everything the naked eye cannot. I'm new the night vision field and I picked up the NightFox Prowler 2. I Haven't had a chance to play with any Ir lights or lasers yet outside what's in the unit but I will. I'm fairly new to Nightfox as a company but I really enjoy what they're doing and they have very good customer service. Would definitely recommend this company and their devices to anyone looking to get into night vision.
10 februari 2026
Svar från Nightfox
Thank you so much for taking the time to share your experience of your Nightfox Prowl 2 and Nightfox's customer support. We're glad that you enjoy your device and that we were able to offer assistance when needed. We really appreciate you leaving your review.
Svar från Nightfox
We're so glad to hear you had a positive experience. Thank you for leaving your feedback!
The products are great
The products are great! The customer service is kind and helpful!
29 januari 2026
Svar från Nightfox
You're most welcome! Glad we could help! Thank you so much for taking the time to leave a review.
I bought night prowl 2
I bought night prowl 2 , very good product. And fast delivery
29 januari 2026
Svar från Nightfox
Great to hear! Thank you for sharing your experience.
Recently purchased a Nightfox Swift 2…
Recently purchased a Nightfox Swift 2 Pro. Very nice bit of kit. Easy to set up and use and does what it says on the tin. Quickly delivered by a very freindly courier.
I complained about a marketing email sent afterwards and the lady who replied was very pleasant and helpful and made sure I was unsubscribed.
You can tell a lot about a company by the way they handle complaints. This company values its customers and looks after them. I recommend them.
27 januari 2026
Omdöme utan inbjudan
Svar från Nightfox
You're most welcome! I am so happy to hear that we were able to sort out your complaint quickly and come to a good resolution. Thank you for leaving your feedback and recommendation based on your customer service experience. We really do try our very best. I am glad that we were able to help!
responded quickly and politely
I needed to contact Nightfox, they responded quickly and politely. The item I purchased is brilliant... Thank-you. :)
2 januari 2026
Omdöme utan inbjudan
Svar från Nightfox
Thank you for taking the time to share your experience! We really appreciate it.
Svar från Nightfox
Thank you, we really appreciate your review!
Very informative when I called and had…
Very informative when I called and had questions.
25 november 2025
Svar från Nightfox
You're most welcome! Glad we could help answer your questions.
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