Nightfox Investigations and Debt Recovery Ltd Omdömen 

416
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I contacted NightFox when I was owed money and I was fed up with being ignored for months. Joanne assisted me in getting my money back in a short time frame. Joanne was personable, so lovely and profe... Se mer

Betygsatt 5 av 5 stjärnor

What fantastic people! So very helpful, understanding and professional If you have any reason to contact this company, you will not regret it. I had pontificated for a very long time, worried tha... Se mer

Betygsatt 5 av 5 stjärnor

Highly highly recommend Nightfox Investigations! Phil was outstanding in handling my case, within 6 days of initial contact my debt was fully recovered I couldn’t believe it, they don’t waste a second... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Horrendous experience with these people, their behaviour is untrustworthy, they promise you will get your money back but don’t deliver . Illegal practices used. They lie and slander customers.

Företagsinformation

  1. Inkassobyrå
  2. också i
  3. Inkassotjänster
  4. Utmätningsman

Skrivet av företaget

Nightfox Investigations & Debt Recovery offer specialist debt collection services that are ideal for commercial debt collection or for collecting personal debts. When we are instructed for debt collection on your behalf, we don’t stop until we have got every penny back for you. We’re experts at assisting our clients with debt collection in a speedy and professional manner and are extremely proud of our high success rates and fantastic reputation in the industry. Nightfox Investigations & Debt Recovery have an impeccable credit history, unlike many of our competitors who have outstanding debt, county court judgements and failed to submit their accounts in a timely fashion, or not at all. It is very important when appointing a debt collection company that you do your due diligence. We use traditional doorstep face to face debt collection techniques to collect the money owed to our clients. Many clients come to us as a last resort, due to the fact they feel handcuffed by the legal systems in place throughout the UK. We find some debtors get away with non-payment even when a collection agency has been instructed to handle their case. When you instruct Nightfox Investigations to recover bad debt, you’re working with experts who just won’t take “no” for an answer. In the first instance, we carry out doorstep calls to conduct face to face debt collections and we cover the entire UK and overseas. It’s never a problem if your debtor has disappeared without a trace from the address registered on your account because our superb investigation techniques will soon winkle out your debtor’s new address. Unlike High Court Enforcement, we will search for your debtor at multiple addresses and travel to where we need to. We utilise the most technologically advanced tracing systems to track down UK debtors and also specialise in overseas debt recovery. We have almost 75 years’ experience in tracking down debtors and ensuring our clients are paid back the cash that’s owed them. Whenever our debt collection techniques need reinforcement, we put legal actions in place in the High Court.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

416 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(416)

47 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

1st am not your m8....

1st am not your m8..... Whoever you are... S cond good you had time to check my reviews....and 3rd i did sorted put .... All of them dont wanna talk to me come near my location....So get lost and accept my review.... 8----0

25 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 star service from Joanne

I contacted NightFox when I was owed money and I was fed up with being ignored for months. Joanne assisted me in getting my money back in a short time frame. Joanne was personable, so lovely and professional. It’s never nice calling debt collectors to get your money back but Joanne made it a pleasant experience. If you’re ever owed money and want a quick, stress free resolution, Joanne at NightFox is your woman. Thank you Joanne! You’re an absolute credit to NightFox

13 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrendous experience with these…

Horrendous experience with these people, their behaviour is untrustworthy, they promise you will get your money back but don’t deliver . Illegal practices used. They lie and slander customers.

17 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Second time I've had to get help to…

Second time I've had to get help to deal with a customer not paying up on completed bathroom works. After success the first time with Antony and his team at Nightfox, I spoke to Joanne and again she understood straight away what needed to be done.

I sent in my unpaid invoices, shared photographs of the completed works and the recent excuses from my customer for non-payment. Nightfox sent me a swift message to say that the case was underway and to wait for news. £2,450.00 might not be a lot of money to some, but it is to my small business.

4 days later, they called me to confirm that the invoices had been paid. I really hope I don't have to use debt collectors again, but if I find myself with another 'cowboy customer' as I call them, I will be straight back on the phone.

9 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My company had a problem with a few…

My company had a problem with a few repeat bad payers, we offer domestic ironing and laundry to hotels and they simply would never pay us on time or ever, we have used Nightfox multiple times over the years and would recommend

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What fantastic people

What fantastic people! So very helpful, understanding and professional
If you have any reason to contact this company, you will not regret it. I had pontificated for a very long time, worried that no one would be able to help me.
How wrong I was.
Thank you - seems an inadequate way to say
THANK YOU from the bottom of my heart

12 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Took the stress out of chasing a debt

I would highly recommend Nightfox Investigations. I had been trying to recover money owed to me by a debtor who continually avoided me and came up with endless excuses as to why he couldn't pay. It was incredibly frustrating and stressful trying to get any progress myself, as I was constantly being fobbed off.

Nightfox Investigations initially visited the debtor, and this prompted him to start making payments. Although these are being made weekly, the important thing is that payments have started and I no longer have the stress and frustration of repeatedly chasing him myself.

The difference this has made is invaluable. Having someone professional deal with the situation on my behalf has taken a huge weight off my shoulders and saved me so much time and aggravation.

Thank you to Nightfox Investigations for your help and professionalism. I would certainly recommend them to anyone struggling to recover money owed to them.

13 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Took my money and failed to deliver

I would strongly advise anyone considering using Night Fox Investigations to do their research carefully before paying them.

I contacted this company for help recovering overdue invoices from contractors who owed me money. A representative named Phil visited me at home to discuss the situation and explained that the company could help recover the outstanding debts.

I was quoted £5000, which I paid for the expenses and costs associated with pursuing the debts.

Unfortunately, despite the money I paid, none of my outstanding debts have been recovered. The company visited my clients' addresses, but this did not result in any payments being made. I am extremely disappointed with the outcome, particularly given the expectations created during the initial discussions.

I am also unhappy that the company is now seeking additional costs from me despite the lack of successful recovery. I am disputing these additional costs.

Based on my experience, I do not feel that the service delivered justified the money I paid, and I would urge others to carefully examine the terms of any agreement and the realistic prospects of recovery before committing to such a substantial upfront fee.

This has been a very frustrating and costly experience, and I would not choose to use this company again.

12 oktober 2026
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

We strongly dispute this review, particularly the entirely false assertion that none of your debts have been recovered.

Within 72 hours of instructing Nightfox, your first debt of over £7,000 was paid directly to you in full. Despite this successful recovery, you failed to pay our agreed commission.

We continued working on your remaining cases, subsequently discovering that a second debtor had also paid you directly in full. Again, the contractual commission remained unpaid, yet Nightfox continued its recovery efforts.

It was only when you demanded the return of your original operational expenses contribution unless the final debt was recovered that management suspended further activity and demanded payment of the outstanding invoices.

You have received two successful recoveries, paid neither commission invoice, and now publicly accuse Nightfox of failing to deliver. The facts speak for themselves.

In over ten years of trading, we have only had to pursue clients for unpaid recovery commissions on a handful of occasions. Regrettably, this is now one of them.

Nightfox is now pursuing both you and your company for the outstanding monies, insofar as each is contractually liable, and will take appropriate action if payment is not forthcoming by the deadline given

We will not tolerate demonstrably inaccurate allegations being used to undermine our reputation, particularly where substantial recoveries have been achieved and our agreed remuneration remains unpaid.

Nightfox honours its contractual obligations and expects its clients to do likewise. We will defend our reputation and pursue monies lawfully owed to us.

Nightfox Management Team

Betygsatt 1 av 5 stjärnor

Very bad experience - reported to trading standards

We instructed NightFox to collect a debt, which they did in full. We have now struggled for them to actually pay us the money they collected almost 8 months ago. We are not the only company they have done this to, my advice is avoid like the plague. They have turned out to be much worse than the actual debtor themselves. SCAM

7 oktober 2026
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

I’m sorry Fiona, this is simply not believable. Please provide your details as requested by TP and also email me at:-

legal@nightfoxinvestigations.co.uk

We have had no such reports from TS and we remit fully collected cases promptly.

We have absolutely no record of anybody with your name

If we haven't heard off you by the close of play today (Because you want your money right?) then clearly your just some troll, though errors sometimes can occur, but not often!.

Betygsatt 5 av 5 stjärnor

Contacted Nightfox at 5pm on Monday.

Contacted Nightfox at 5pm on Monday.
Spoke to a guy called Phil.
Advised that i had give a debtor a deadline to pay on the Friday which was not adhered too.
Phil advised even though the debtor was in Central London he could have ''men on the ground'' 8am the next morning.
Phil calls myself at 10:30am Tuesday and says ''Mike can you check your Bank for me Dean is with the debtor now and has had the payment sent to you.
22K paid in full could not pays these lads 15% success fee invoice quick enough, wow just wow.

5 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have just used night fox…

I have just used night fox investigations and found them very professional and easy to deal with
I had a debt was getting messed about handed it over and voila sorted

6 oktober 2026
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Cheers Nigel, Really appreciated! Though it wasn't just quite Voila it did take a fair bit of effort to get it eventually over the line :-)

Betygsatt 1 av 5 stjärnor

They collected the debt and kept half…

They collected the debt and kept half

4 oktober 2026
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Hi Yvonne - We collected 50% of the payment and remitted this to you in full free of commission, the balance has not yet been recovered. We remitted your expenses fees early in the process and conducted this job pro-bono, when we do collect the balance yes we shall be keeping it as this was what you kindly offered us

Betygsatt 5 av 5 stjärnor

I worked with Nightfox Investigations…

I worked with Nightfox Investigations on a number of video projects and they were always a pleasure to work with. Professional, friendly, straightforward and great communication throughout. I’d happily work with them again and wouldn’t hesitate to recommend them for you investigation needs!!

3 september 2025
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Cheers Tim, Likewise!

Betygsatt 5 av 5 stjärnor

Absolutely amazing results

Absolutely amazing results! Within 24 hours of instructing Nightfox the debtor has paid up after giving me the runaround then ignoring me for weeks....I am over the moon. This firm knows what they are doing ....professional, efficient and they get results...look no further than Nightfox
⭐🌟⭐🌟⭐

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nightfox: Exceptionally Reliable

Nightfox is an exceptionally reliable company with a genuinely passionate team. I was cheated by a former company I served, which refused to pay my wages after I had worked for them. They denied my entitlement simply because I was not an indigene and assumed I had no way to fight back.

Nightfox stepped in voluntarily and took up my case. They handled everything with professionalism, dedication, and integrity. It is rare to find organisations that stand for justice without expecting anything in return. We need to support and promote companies like Nightfox in our society.

Highly recommended.

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Vulnerable pensioner exploited by…

Vulnerable pensioner exploited by…
Vulnerable pensioner exploited by Nightfox

After an initial phone call with Nightfox, and an initial meeting with their agent, I felt extremely positive and reassured that someone was going to help me at last with the predicament in which I found myself.

However, as soon as I had paid them 20% of the debt as a deposit by bank transfer as they requested, everything changed.

Nothing that was promised transpired. I had to constantly chase for updates only to be brushed off with excuses or ignored completely and three years on I am still worse off than when I first spoke with them as they have failed to even recoup my initial deposit let alone any of the debt.

I submitted a formal complaint to the company, as per their guidelines published on their website, and nigh on two months later I have not heard anything. I shall now be putting this in the hands of the legal service.

As a vulnerable pensioner in my 80’s with numerous health issues, I entrusted Nightfox with my life savings only to be let down in the worst possible way.

Since publishing my initial review last week, I have been requested by Truspilot to amend it in adherence with their guidelines which I have been happy to do.

I have been advised by Trustpilot that Nightfox have responded to my review and asked for a reply: -

1. I have invoices from Nightfox regarding the monies recovered showing that commission was, contrary to what has been declared, deducted at 10% and VAT was also deducted. I would be happy to publish said invoices if you so wish.

2. All complaints that I have raised with you bear my signature and should have been investigated by yourselves. Again, I am happy to publish the documents.

3. I wholeheartedly standby the contents of my review being an accurate portrayal of my experience with Nightfox.

10 juni 2026
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Nightfox is extremely disappointed by this review because it omits several significant facts about the work undertaken and the results achieved.

During our instruction, Nightfox successfully located the debtor, attended upon the debtor and undertook extensive recovery activity. Most importantly, Nightfox successfully recovered many thousands of pounds from the debtor on the client's behalf, and those recovered funds were promptly paid to the client free of any deducted commission.

It is therefore particularly concerning to read a review which gives readers the impression that Nightfox achieved nothing during the engagement. That is simply not an accurate or complete account of what occurred.

Recovery activity continued until the debtor subsequently became uncontactable. Unfortunately, no debt recovery company can guarantee that a debtor will remain contactable, have sufficient assets, or ultimately pay an entire outstanding balance.

The payment made to Nightfox was also not a "deposit" against the amount recovered. It was the agreed fee for the professional debt recovery services undertaken.

We are unable to publish the precise amounts recovered, dates of payments, debtor information or other confidential case records on a public platform. However, Nightfox retains records documenting the work undertaken, the recoveries achieved and the monies paid to the client.

The review also states that a complaint was made and received no response. A complaint was received; however, the issue raised concerned our refusal to discuss confidential details of the client's case with a third party. We were not prepared to disclose or discuss confidential client information with a third party without appropriate authority. The complaint was therefore considered and dismissed on that basis.

We are also aware that this review appears to have been prepared or submitted with the involvement of a third party. We will not speculate publicly about that individual's motives.

Nightfox stands by the extensive work undertaken on this matter and, importantly, the many thousands of pounds successfully recovered and paid to our client.

Betygsatt 5 av 5 stjärnor

Amazing Service

Amazing Service. Spoke to Phil who was professional and explained the whole process with clarity. I would not hesitate to recommend Night Fox Investigation to anyone in need of a professional, and trustworthy investigative service. Thank you for your support

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Nightfox Investigations and Debt Recovery Ltd

Svar från Nightfox Investigations and Debt Recovery Ltd

Cheers Guy! We always try and do our best

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer