Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely incredible team. I needed support regarding shipping & they could not have been more helpful. The product I purchased was a refurbished model & I can't tell how a brand new one would be any... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely outstanding. Very impressive units all the way around. I have a very big and dark back yard and could easily see everything the naked eye cannot. I'm new the night vision field and I picked... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought a Nightfox Vulpes, it's a great device for watching wildlife at night,performs as good as advertised! Awell made piece of equipment which I would highly recommend. I'm now saving up fo... Se mer

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Betygsatt 3 av 5 stjärnor

The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Se mer

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Företagsinformation

  1. Fotoaffär
  2. Airsoftartiklar
  3. Friluftsbutik

Skrivet av företaget

We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

81 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great product

Great product. Cheap. Sent fast.

24 november 2025
Logotyp för Nightfox

Svar från Nightfox

Great to hear that you have had a positive experience with your order and the delivery! Thank you for leaving your review!

Betygsatt 4 av 5 stjärnor

Good products and fast delivery

Good products and fast delivery. Order progress information could be updated more frequently.

19 november 2025
Logotyp för Nightfox

Svar från Nightfox

Thank you for your review and feedback. We do rely on couriers to update the tracking information but this can go a little awry at times. We always work to provide the most up to date information when requested if there are difficulties. Thank you for your feedback.

Betygsatt 4 av 5 stjärnor

Companies product great but upgrading…a pain

Companies product great but upgrading the product afterword a pain!

14 november 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Thank you for your review. I am sorry that you found updating the firmware process complicated. There is a help video and we are always happy to provide any additional assistance you may need. Thank you so much for your feedback.

Betygsatt 5 av 5 stjärnor

Very pleased all round

Fast delivery and good price on special offer. Camera is a nice weight and has a clear picture, even at a distance. The flip out touch screen sets it apart from other cameras, it means you can walk with it and can zoom, take pictures etc from the screen itself, very simple to use.

31 oktober 2025
Logotyp för Nightfox

Svar från Nightfox

So happy to hear that you are enjoying your DV2 thermal camera! Thank you for taking the time to leave your feedback on your experience with one of our cameras.

Betygsatt 5 av 5 stjärnor

Prompt international delivery as well…

Prompt international delivery as well as excellent and friendly follow up customer service. I highly recommend.

11 november 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Thank you for taking your time to share your experience. I'm so glad to hear that we could deliver your order to you swiftly and provide a friendly follow up. We appreciate your review.

Betygsatt 5 av 5 stjärnor

How all companies should conduct business!

Everything from my first discovery of Nightfox to the eventual order and receiving of my products is something every company should strive for. Everything is exactly in its place. From the informative ads on Youtube on how to use the goggles, how they actually work, perks of its price range (none of the advertising was false), to customer support via Email - props to Rebecca Kneale for her kindness, even when I was being impatient in anticipation of the shipment, a very kind and professional worker! And of course the product itself. It is neatly packaged, comes with a full included battery, beautiful finish of the unit, comfortable to wear. The only thing I would change (will change, after I receive appropriate optics) is the field of view, which is a little bit narrow for manual tasks, or walking on uneven or sloped terraib in pitch black darkness. I think one of the problems associated with the above mentioned is pure muscle memory - when gazing at distant objects or a few meters ahead when walking, you aren't used to your pupils being focused up close. It feels a bit like texting on a smartphone and walking. Which does not mean that with a little bit of practice and diy hacks it is undoable. The price of the unit is adequate. The next best thing would be two combined monoculars (Prowl) for added depth perception, but that would exceed my budget.

27 oktober 2025
Logotyp för Nightfox

Svar från Nightfox

Hello Bojan! What a lovely and detailed review of your experience with our Prowl and the customer support you experienced. Thank you so much for taking the time to leave this feedback and we take your suggestion seriously about trying to increase the FOV on future devices to improve view and the user experience. We hope you continue to enjoy your Nightfox Prowl for many years to come. All the best Bojan!

Betygsatt 5 av 5 stjärnor

Love yall

Love your gear

23 oktober 2025
Logotyp för Nightfox

Svar från Nightfox

Hey Martin, thank you for leaving your review and we love your enthusiasm for our Nightfox range. All the best!

Betygsatt 5 av 5 stjärnor

Nightfox whisker repair

Nightfox whisker repair

My query about a repair was responded to quickly. They got the equipment postage covered, and once sent back to them, the unit was fixed within a day. I cannot fault the customer service.

6 november 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello Jade, we really appreciate you leaving your feedback on your experience of repairing your Nightfox Whisker. I hope you get lots more use out of it and if you need anything further please do get in touch again.

Betygsatt 5 av 5 stjärnor

Nightfox Outstanding Customer Service

I was confused as to which Nightfox product would be best for my requirements, so I email them and received a reply within an hour from Rebbeca in customer service, she was very diligent in asking me sets of questions that helped her narrow down the possibilities. I gave her a long list of requirements, and quite a few questions over several emails. Rebecca was extremely diligent and I would say spent quite a lot of time fully answering all my questions in great detail, and giving me comparisons of potentially suitable products and reasons for those suggestions, until it became obvious to me which one to choose. I can barely remember receiving this level of assistance from any business that I've contacted in the past 10 years. Rebecca with her knowledge, attitude, patience and friendliness is a credit to Nightfox and I'm so thankful for receiving this oustanding level of attention and assistance.

5 november 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello Sue, thank you so much for leaving such a lovely and detailed review of your experience with Nightfox customer support. We always try our very best and I am glad that we could provide you with the answers you needed to help you chooses the best device for your needs. It was my absolute pleasure to be able to find the right gift for you. We really appreciate the time you took in sharing this feedback. All the best!

Betygsatt 5 av 5 stjärnor

Thank you, nightfox

Thank you so much for you kind help to get the mistake corrected, I can't wait to try the next swift max for free. But the original swift was a fun experience indeed, It was easier and more possible to see the deers in my forest at night uninterruptedly. I will keep using it.

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello Armandas, glad that we could resolve the issue of the mix up of devices and that you get to watch the local wildlife clearly at night. Thank you for taking the time to leave your feedback.

Betygsatt 5 av 5 stjärnor

nightfox team is very responsive

nightfox team is very responsive, their night vision is awesome. i have two of their products the swift 2 pro and the whisker, it is really a great product

3 november 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello, thanks so much for leaving your feedback on your experience with the Nightfox team. I'm so glad that you enjoy using your Swift 2 PRO and Whisker. I hope you keep enjoying using your devices for many years to come!

Betygsatt 5 av 5 stjärnor

Had a little hiccup with my device my warranty was covered with absolutely no problems at all.

I updated my firmware and it bricked my device I think it was a 50-50 on whose fault it was I shouldn’t have pressed the button to update twice but I feel like it shouldn’t allow you to do that, or even have the option to after the firmware update but that was just a minor set back, this company was spot on and very professional getting back to me at a very fast response time and was very helpful and attentive to my problem. I should be receiving my night fox prowl tomorrow November 1. Thank you Rebecca for being so kind and professional and working with me, I do greatly appreciated you. I will and would definitely recommend this company. The Night Fox Prowl is an awesome device and they have made it 100times better with these updates, I actually do think they care about you and keeping you happy. Thanks again. I also wanted to talk about the night fox prowl it has several new modes for night vision that really transform how you see at night you have a variety to choose from a new green layout and a black and white and another green one that makes it almost like thermal you get that glow that you would with thermal, the battery last longer if you keep your setting on the prowl lower plus you can buy more batteries to have emergency ones and they do last like the manual says, it works so well at night it is like your using hi dollar nods. Works well for hunting air soft or just LARPING around in the woods. Almost forgot you can attach these to a helmet I’m thinking about getting another prowl so I’ll have dual prowls on my helmet.(Just buy one already and own the night.)

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello Russel, thank you for taking the time to write and share such a detailed and glowing review of your experience with us, as well as providing the feedback about the firmware update issue. We are looking into this issue.

I am so glad that we could quickly send a new replacement Prowl, when there was an unfortunate issue with your device. I hope you continue to enjoy your Prowl with the updated firmware for many years to come.

Betygsatt 5 av 5 stjärnor

The purchasing process was easy and…

The purchasing process was easy and straight forward. Plus the shipping time was realy quick for this style of product

10 oktober 2025
Logotyp för Nightfox

Svar från Nightfox

Hello Nathen, thank you for your review and we're so happy to hear that it was an easy and quick process to receive your Nightfox device!

Betygsatt 5 av 5 stjärnor

Great communication and quick dispatch…

Great communication and quick dispatch of my item. Recommend this product.

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Thank you for leaving your feedback and I'm happy to hear that it was an easy and quick process to receive your Nightfox!

Betygsatt 5 av 5 stjärnor

Firstly I love the product (night…

Firstly I love the product (night vision Swift). The website is very informative and making the right decision on the right product came with ease. Delivery was quicker than the name on the box.

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello K, thank you for your feedback and the pun! Great to hear that delivery was Swift too!

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Great Night Vision Binocs for the price.

30 oktober 2024
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello Wendy, we're so happy to hear that you received great customer support and I hope you continue to enjoy your Nightfox binoculars for a long time to come!

Betygsatt 5 av 5 stjärnor

Nightfox Vulpes and customer service.

I bought a Nightfox Vulpes, it's a great device for watching wildlife at night,performs as good as advertised!
Awell made piece of equipment which I would highly recommend.
I'm now saving up for Nightfox's Dv2 thermal camera!
Their customer service is good, with nice people (Rebecca), who are very helpful and patient with an oldie like me!

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Hello Paul, thank you so much for taking the time to leave such a lovely review. I am so glad that we were able to help provide you with the answers you needed and that you are still enjoying your Vulpes for nocturnal wildlife watching! All the very best!

Betygsatt 5 av 5 stjärnor

Just bought a refurbished prowl

Just bought a refurbished prowl, much better than I expected. Fast delivery and superb piece of equipment for the price. Once you get the settings to your preference the clarity is good.

21 oktober 2025
Omdöme utan inbjudan
Logotyp för Nightfox

Svar från Nightfox

Great to hear that our refurbished Prowl surpassed your expectations and that you're enjoying using it! We appreciate you leaving your feedback.

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