Next Energy UK Omdömen 

Nice lads but I did get damage to property, cracked ceiling in bedroom while they were in loft , ceiling was bowing, they did send someone to sort it

I dont think this company could manage to light a camp fire let alone be the future of energy they start a job putting up solar on the front of the property and not connecting them in hope they could perform a impossible task of installing them on the back with no access what so ever and since we was told they needed to put scaffold on front again to put on nets this is after it was up for five months they never turn up when they make the appointments and just turn up when they've not the scouse call handler has no clue and makes claims like theres access to the rear of property from a completely different street miles away not even connected it goes on and on, so now they have left three solar panels on the roof connected to nothing, terrible company over half the reviews bad the management needs sacking for starters.

The Communication..even support person throughout
All of the teams who did the work, absolute joy ..really knew their craft.
From Solar Panels to complete new heating system throughout
So respectful of my mother in law,did everything with least disruption to her..excellent job from start to finish..what a difference it has made.
Would not hesitate to recommend Next Energy to anyone,whole experience was brilliant .

Excellent work
Great workforce

Was great service

Communication was great, before the work done in my property and during, until the end. Excellent workmen I went on holiday for 2 weeks during the work and I felt safe and comfortable leaving the workmen(strangers) in my home. Sandra & Steph checked in on my property while I was away. I am very happy overall with the damp course & internal cavity insulation. Ben from BD Insulations went above & beyond & I’m very grateful Thank you.

I would like to take this opportunity to thank next energy UK for the recent energy efficient work carried out on our property..
Thanks to Sandra,Lisa and there teams for all hard work...i.e. joiners , plasterers, plumber and electrician's...thank you all ..

Great experience dealing with the staff at Next Energy really pleased with the work I have had done in our home would highly recommend.

Initial contact to arrange works went smoothly and staff kept me in loop throughout.
Guys who came in to do the works were great. Minimal preparation required from me, they moved furniture, used plenty of dust sheets and did a first class job in minimal time.
Couldn’t be happier

I was a bit fearful of getting all this work done, but realised very early on that everything and everyone workers, bosses and all others involved doing all this work showed me that this was going to be a great project for my home, workers showed up on time , respected me and my property, pleasant and courteous, the very few complaints I had were sorted very quickly, I would like to say about 5% of the work needed more attention, and the ladies in charge always checked on me to make sure I was happy with work, I would recommend anyone who is worried about getting the home done stop and think of your home being turned into a show home for you to be proud of, hats off to next energy and thank you

I suffer with mental health and struggle with meeting and dealing with new people but when I spoke James in the office he put me in touch with the customer liaison officers Ann and Steph. They were so lovely that I felt really comfortable and at ease in my own home as I never normally allow strangers in.
The contractor who done my solar install was not very good at tellimg me what to do when they had finished but when they ladies came they explained everyting and helped me register my panels so I could eventually get some money back from British Gas. I would recommend these ladies to anyone who is thinking of getting sollar panels or even anything else in their home. I would like to thank James for all of his consistent help keeping me updated and in the loop of appointments.

I had internal wall insulation and mechanical vent upgrade, everything was great, furniture covered over, lads were great, attended on time, punctual and efficient throughout.
Happy with over all finish. Everything was explained to me before the work started by the customer liaison officer steph.
Lads were trustworthy, I felt secure to leave them in my property whilst I popped out. Would recommend next energy.

Due to my wife's illness we were told we would get outside wall insulation, solar panels and a heat pump.
After numerous surveys ( some didn't even know how to measure and messed up
I had to do it again and give them measurements over the phone 🤡)
Months later was told we couldn't have the outside insulation as there wasn't enough money ,yet willing to rip out my new kitchen and bathroom to do internal insulation. Surely cost more !
Oh and on numerous occasions said we had the funding !

. Waste of time

A friend put me on to Next Energy after he had his solid wall home upgraded with EWI.
Within 3 days they replied to me and said that my property didn't qualify for EWI: they could do it, but I'd have to contribute. Bah.
I put the phone down, spat my dummy out and thought that would be that.
A couple of weeks went by. Phone rings.
"I have reviewed the photos that our surveyor took" said the voice on the phone "...and I think I've got a better solution for your property. If I'm right, your house will benefit much better from these upgrades - is it ok to send another surveyor over?"
Guy came, went. Days later I get a text outlining the plan, it seemed FAR to good to be true so I said "sounds great" I said. "Can we get started straight away then?".
This took 4 days, 5 if you want to include the post install survey (they come and take photos for their own records and ask if everything went well etc) so check it out:
>Trickle vents on my ye olde double glazed windows (mine had none).
>Humidistat fans in my kitchen/bathroom/utility room.
>Hybrid air source heat pump.
>New boiler (this is where 'hybrid' comes in - same company as the ASHP)
>DPDV radiators (mine were standard, not a patch on these newer ones).
>Smart thermostat controller.
>Solar panels (with 25 year guarantee!)
>My RIR has crawlspaces front and back, they stuffed them with new rockwool up to spec.
>Same room, they lined the walls with Kingspan+plasterboard. Same with the ceiling.
>Plasterboard came next, then the final skim (2 days in total). Very professionally done I might add.

I got a personal liaison officer (hi Steph!) that I couldn't rate any higher for being totally on the ball and professional, to help guide me along the install process.

My home was rated an E. Its now a C. Likely it has raised my property value between £15 and £20k. I am one happy chappy.
Are you still reading this? Get on the phone and see what they can do for you... or miss out big time.

Had lads out over boiler and solar , they were great. Highly recommend, they were clean and tidy. And registering solar panels was an easy process

Solar panels been in 4 months still ain't connected new extractors not connected. Half the panels are not wired in. Had many different people come round and still we wait. So I'll take the panels down if I've got to. And will not be letting anybody else in the house to do anything. I pay my FULL rent and council TAX for this.
We will be making a complaint. Up to now it's been my missus in at the times works been done. I'm sure because she's a woman they just talk rubbish. I think they think she's stupid also she has to book days off work for them NOT to turn up on many occasions. This won't do this WONT be happening NO more. They'll do what we tell them and work around us. Like I say I'll take the panels down if I got to.

My god were to begin. We had work started March 24th 2025 the liverpool lads came into our home not caring about the damage they did. Floor boards damaged in my bedroom holes in the ceilings this has been reported with pictures no body interested. Then 6 weeks ago we had a team of men working on our house catched the one man urinating up my neighbours fence. They even put to scaffolding boards on his garden he owns his house. Our front garden has been used as the dumping site for other people's houses I've had several words with the workers plus the site manager. Our front garden has tarmac on it with all the weight of the pallets that was put on our drive our tarmac has sunk. All of this has had a big impact on me my anxiety has gone through the roof. We take great pride in our property and noe it's a big mess. Every day I've had to mop about 20times a day all the dust that keeps blowing in our houses has given my mom a cough every day our window ledges are covered in dust blow from the scaffolding which had been up now for 7weeks. I've been crying out for our home to get finished now one is caring at all about how this has made us all feel. Hated coming home every day to the mess

Where to start. March solar panels.Broken roof tiles took till June to fix. May had windows. Broke a tile in the bathroom broken vents and odd handles to the windows. June had the house rendered took 3 weeks. Started to repair roof. Left it and haven't been back still waiting. They use our garden for the dumping ground. Took rubbish from house over the road and put it on our garden. Not our rubbish as they never turn up. 7 weeks and it's still not finished. Had loft insulation only did half the job so someone else is finishing it Monday. Still got hole in roof where sewer pipe was removed so if it rains it will run down the wall. Drainpipe isn't anywhere near the drain. So it will run on the pathway.

Awful company. Since March we have been told we will get work done. They said funding is available and waiting for installation team to contact us. Now they are saying we don't have funding available. This is a joke. Disgusting company.

Where do I even start, so october 2024 Next Energy turn up to begin work and still now in June 2025 it still has not been completed. They turned up whenever they felt like and just went around the back, we would be sitting in the living room 1pm and they'd turn up to work and treat our home like a building site. I don't know if it is just us who think that knocking at someone's front door is basic manners and basic human respect, clearly they do not have this.
There was a group of workers who sat in the garden with a table and chairs and started eating there dinner, which by all means we all have to eat dinner but they was leaving bones all over the garden, and we have a 18 week old puppy who was then going outside and picking up these bones, clearly a choking hazard for the dog but they clearly could not care less and to top all this off one of them decide to go to the back of the shed and urinate which is absolutely disgusting, when we brought this up to one of the MANY so called 'Site Managers' it was brushed off and clearly not dealt with because the same group was working on the house a few weeks later again without making us aware.
Our back gate was left open constantly every single night until it was fixed (which they broke) which made us feel unsafe and was unable to let the dog out in the garden due to this also adding on from this, we had no fence panel to our left so it was open gardens with our next door neighbour, luckily enough we know them however our privacy was taken away from us, again for weeks and weeks, once again couldn't let the dog out. The carpets in our hallway are absolutely ruined because they did not put anything down to protect the carpet they just came in and out trampling mess all over.
This entire job has done nothing but affect our mental health, with family members having to seek help from the doctors, us constantly being anxious about wether the dog was going to choke on a screw today or a bone tomorrow due to them being dirty and disrespectful not cleaning up after themselves. It has had a massive impact on the family and again our mental health, I wouldn't wish this on my worst enemy and I hope no one has to go through this in a lifetime hoenslty it's been awful and it's still not over.