Next Energy UK Omdömen 

106
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I honestly can't thank Next Energy enough for everything they've done for me. From the very beginning, nothing was ever too much trouble. I had to change the installation dates several times becau... Se mer

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Betygsatt 5 av 5 stjärnor

All the operatives were lovely, the loft guys Elliot and Gino went above and beyond. Nicola and Georgia were also lovely if I rang about anything it was dealt with immediately really happy with works... Se mer

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Betygsatt 5 av 5 stjärnor

My reference has bee changed to 5* because this firm was NOT the firm that contacted me. Ref My : Well, what a complete waste of time, just like so many others in this field, it seems to me that... Se mer

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Betygsatt 5 av 5 stjärnor

The work has already made a difference to my bills.Mark and Dave really knew their job and you can tell tell they really enjoy what they do. It's lovely and warm in here now,the fans are working grea... Se mer

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Företagsinformation

  1. Solenergiföretag

Skrivet av företaget

Award winning renewable energy specialists. - First time central heating - Wall & floor insulation - Solar Panels -Gas boilers


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

106 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(106)

75 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Dangerous fitting.

The metal mesh around my solar panels is dangling from the edge of my roof. We can't use our garden. I called in September, and IF someone came out, they didn't do a good job because it's hanging off now. I recalled a week or so ago and was told to send an email and someone would get it touch. Nothing. I'll just have to keep calling...

22 april 2025
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for taking the time to leave us a review.
We are sorry to hear that your experience didn’t meet your expectations and we appreciate you bringing this to our attention. At Next Energy, customer satisfaction is a priority and your feedback helps us to continue to improve.
In order to investigate this further can you please contact us at customer.service@nextenergyuk.co.uk

Betygsatt 1 av 5 stjärnor

This company strung us along

This company strung us along, and now left us without anything. They changed tack halfway through the process, saying we had a roof leak so they wouldn’t be able to fit a new boiler. Then they turned round and said they need a contribution, they obviously do not want to do anything, likely it would cost them to do it . They built up our hopes we’ve been left with nothing I would not recommend this company

4 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor company if anything goes…

Very poor company if anything goes wrong. You'll get passed around for years . Actually have an email from them stating it's not their policy to rectifier damage.
Don't be fooled by the awards they are Shocking you won't find a worse company. Look around there are better companies out there

7 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Many thanks to Next Energy for the hard…

Many thanks to Next Energy for the hard work you put
in to get the upgrading of my property.
From getting the paperwork and grants sorted, to the installation of :-insulation,solarpanels,airpump,radiators,central heating,electrics and carpentry work.
Every appointment time was met,and your various
workmen were a credit to you,doing a really good job.
Frank and Gail Barrett.

3 september 2024
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for your kind review Mr Barrett following your recent installation.
We are always happy to hear positive feedback from our customers.
I will pass on your compliments to the relevant teams.
Kind Regards Lynn Dugdale

Betygsatt 5 av 5 stjärnor

The work and experience where brilliant

Bit apprehensive about getting new boiler, Loft insulation, under floor insulation and a PIV fitted. The people who did the work where fabulous clean and tidy. Arrived on time every day cleaned up after themselves no ness what so ever .

1 maj 2024
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for your kind review Colin following your recent installation.
We are always happy to hear positive feedback from our customers.
I will pass on your compliments to the relevant teams.
Kind Regards Lynn Dugdale

Betygsatt 5 av 5 stjärnor

Next did a great job

Next did a great job. Had solar panels, boiler, central heating, roof insulation and a heat pump fitted. Was very pleased with all the work, all done over a few weeks because of different contractors. But, they did a great job. It's just a pity that the solar panels didn't come with a battery which would have been icing on the cake, kind of. The work was left in a clean state when finished, the lads were very sociable and friendly, the jobs they did were of top quality. I couldn't have asked for much more.

1 oktober 2024
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for your kind review Mr Whittaker following your recent installation.
We are always happy to hear positive feedback from our customers.
I will pass on your compliments to the relevant teams.
Kind Regards Lynn Dugdale

Betygsatt 5 av 5 stjärnor

We have received this summer very…

We have received this summer very welcome Energy upgrades from this excellent company. Teams of cheery Liverpudlian engineers and electricians have worked very hard to install the various items. The company was always available for queries and resolved any problems speedily. With no mess. We are especially grateful for the new storage heaters. As pensioners we will lose our Winter Fuel payment, so will feel warmer and more comfortable with NextEnergy's welcome help. Thank you everyone and best wishes xxxxx

30 augusti 2024
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for your kind review following the recent installations carried out at your home.
We are always happy to hear positive feedback from our customers.
I will pass on your compliments to the relevant teams.


Betygsatt 5 av 5 stjärnor

Really happy with my install!

Just had loft insulation and solar panels installed by this company, and I’m over the moon. The crew was punctual, polite, and very professional. My home feels warmer already, and I’m excited to see those bills drop. If you’re thinking about insulation or solar panels, I highly recommend these guys. They’ve done a fantastic job and made the whole process a breeze. Very satisfied customer here!

22 augusti 2024
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for your kind review following your recent installation.
We are always happy to hear positive feedback from our customers.
I will pass on your compliments to the relevant teams.

Betygsatt 5 av 5 stjärnor

Job done ... by the experts

Had heating/insulation system fitted via NEXT ENERGY. They sub-contracted to DESIGN PLUMBING SERVICES from Wigan. Fitted by PHIL,PETE and JAMES (apprentice) within TWO days a complete and satisfying experience. Assisted by Steve (electric) and Wayne (bricks) I can only congratulate the service both from the fitting team and from the contacts from the NEXT ENERGY team. To all ...WELL DONE.
Regards John Mullin

26 juni 2024
Omdöme utan inbjudan
Logotyp för Next Energy UK

Svar från Next Energy UK

Thank you for your kind review Mr Mullin following your recent installation.
We are always happy to hear positive feedback from our customers.
I will pass on your compliments to the relevant teams.
Kind regards Lynn Dugdale
Customer Service

Betygsatt 5 av 5 stjärnor

Brilliant

I had PIV Installed & this has significantly reduced the condensation in my home. Service was quick & lads were brilliant - I highly recommend Next Energy

23 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've had loft insulation and solar panels

I've had loft insulation, window vents, fans and bits taken off the bottom of my doors.
Also solar panels on the roof.
I am pleased with the work, it was sorted quickly and the work carried out when it was supposed to be.
The scaffolding was erected and taken away when necessary.
The men were friendly and explained everything that they were doing.
Before they left they explained again about the system and how to carry on with it from here.

28 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Be careful

I applied for the scheme to have solar panels installed and I was successful. When the survey came they informed me about all the other things that could have been done, including damp course.
Time goes passed and a technical survey has been done. I get a phone call telling me it would cost me £8700 and wont be able to have it on the scheme.

I have tried to get in contact with them for a written explanation and they are just not responding.

First telling getting ones hopes up about reducing cost of energy to no communication .
Very disappointed in how this government run scheme in this company works .

3 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant from start to finish. Very informative from the beginning, reliable worksmen and very efficient. I had loft insulation and this was completed within a day, no mess was made and the contractors very polite and friendly.

1 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had External Wall Insulation…

I had External Wall Insulation completed by Next Energy and the overall experience was great.

I was told it could take up to potentially 3 months but the whole job was completed in 6 weeks which was amazing given the works that were involved.

My home has gone from a drab tired looking property to a brand new house and have had so many compliments from family/friends and even surrounding neighbour.

1 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have had external wall insulation…

I have had external wall insulation done on my property and what can I say, WOW what a difference it has made to my property.
The service from next energy has been 5 star from the staff on the phone to the teams on site everyone was very helpful and informative

1 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful experience avoid at all costs

Awful experience, very stressful avoid at all costs!
Don’t turn up or call back and when they do they don’t know what for and reliant on you telling them!
Work shoddy and unfinished!
Unprepared no dust sheets shoe covers etc!
Office staff just pass you around to get you off the phone!
Work started April still half done just being fobbed off all the time, left for 6 weeks with big holes through my walls.
No one knows what they are doing!
Not reassuring or professional at all.
Made a complaint to procurement at the Council.

6 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Next energy were brilliant

Next energy were brilliant, quick and clean. I've had internal wall insulation and solar panels the men have been great , communication in beginning could have been better but really happy with everything

11 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience from start to…

Excellent experience from start to finish. Great communication from staff when jobs are booked in and excellent workmanship throughout. Solar panels, loft insulation and External wall insulation done to a great standard! Come take a look!! Thanks Next Energy!!

7 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Solar panels and loft insulation…

Had Solar panels and loft insulation fitted by Next. From the original survey to the fitting. Next have been brilliant. Quick efficient and all left spotlessly clean.
I thought it was a joke at first as it was all done on a grant and cost me nothing. Even though it was free to me the quality of the work and product is first class. Thank you Next Energy.

8 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So happy with the work and very…

So happy with the work and very grateful, staff were great, very friendly and helpful. Boiler is boss can now control it all from the app, the render has a great finish and has made such a difference to the house. Would definatly recommend next energy.

10 juni 2024
Omdöme utan inbjudan

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