The man who fitted my boiler was very efficient, friendly and courteous. He was very knowledgeable. He showed me how the boiler worked efficiently. He tidied up after himself. I was very pleased with... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am really happy with work carried out by NextEnergy. The team completed loft installation, cavity wall insulation, new windows and doors, heating controls, and kitchen and bathroom fan. Rebecca and... Se mer
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Massive thankyou to all involved in the process. The guys on site where excellent turned up and had a,convo with me how it was all going to work and then cracked on no messing about. The solar guys do... Se mer
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Due to my wife's illness we were told we would get outside wall insulation, solar panels and a heat pump. After numerous surveys ( some didn't even know how to measure and messed up I had t... Se mer
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Företagsinformation
Skrivet av företaget
Award winning renewable energy specialists. - First time central heating - Wall & floor insulation - Solar Panels -Gas boilers
Kontaktuppgifter
Kings Business Park, L341BD, Liverpool, Storbritannien
- 08000213145
- customer.service@nextenergyuk.co.uk
- nextenergyuk.co.uk
4,2
Bra
93 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Next Energy
The man who fitted my boiler was very efficient, friendly and courteous. He was very knowledgeable. He showed me how the boiler worked efficiently. He tidied up after himself. I was very pleased with Next Energy and would highly recommend them.
20 februari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to share your feedback.
We appreciate your kind words and are really pleased that you have had such a positive experience with us. We will share this with our team.
At Next Energy, customer satisfaction is a priority and we are delighted that we have achieved that.
Massive thankyou to all involved in the…
Massive thankyou to all involved in the process. The guys on site where excellent turned up and had a,convo with me how it was all going to work and then cracked on no messing about. The solar guys downloaded the app showed me how to use it no rush patient as am not techno savvy. Back office pleasure to deal with. The whole process was done quick smart from when I contacted the council. Can't thank you guys enough
20 april 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your thoughtful review and for taking the time to share your feedback. We appreciate your kind words and are really pleased that you have had such a positive experience with us.
At Next Energy, customer satisfaction is a priority and we are delighted that we have delivered that for you.
Solar panel installation
The whole process was very smoothe to get to installation point and the scaffolders and SP installers were first class. We have nothing but praise for the whole experience and congratulations to the private solar department for their service.
8 april 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to share your feedback.
We really appreciate your kind words and are delighted to hear that you’ve had such a positive experience with us, including your journey towards getting solar panels installed. It’s great to know we could support you through the process, and we’ll be sure to share your comments with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you.
I am really happy with work carried out…
I am really happy with work carried out by NextEnergy. The team completed loft installation, cavity wall insulation, new windows and doors, heating controls, and kitchen and bathroom fan. Rebecca and Dean kept me informed throughout the works and Jacob from head office provided helpful updates. The work was completed professionally, and everyone was polite and helpful. I would recommend NextEnergy.
27 april 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased that you have had such a positive experience with us. We will share this with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you
Im really happy with the work…
Im really happy with the work NextEnergy carried out on my home. Dean and Rebecca were professional friendy, and kept me updated throughout the whole process. I can already feel the differnce in my home.
I would denfinitely recommend NextEnergy to anyone looking to improve their home.
16 april 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased that you have had such a positive experience with us. We will share this with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you.
Becky and the full team where very …
Becky and the full team where very helpful and considerate made sure all jobs where done ,keeping in contact with myself when and where needed .they where vary approachable and professional .
13 april 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to share your feedback.
We appreciate your kind words and are really pleased that you have had such a positive experience with us. We will share this with our team.
At Next Energy, customer satisfaction is a priority and we are delighted that we have achieved that.
Very very happy and thank you for…
Very very happy and thank you for helping me all very good
9 mars 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased that you have had such a positive experience with us. We will share this with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you.
Great experience with the work next energy gave
Great experience with the work next energy carried out
Well worth getting it done
Great bunch of workers and Nikki was very helpful and made sure all was good with me
😊👍
25 februari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your thoughtful review and for taking the time to share your feedback.
We appreciate your kind words and are really pleased that you have had such a positive experience with us.
At Next Energy, customer satisfaction is a priority and we are delighted that we have delivered that for you.
Time wasters.
My experience with this company has been very disappointing from start to finish.
The first surveyor who came to my home was very nice and polite. He checked the property and told me I would need both loft insulation and underfloor insulation. Two days later I was informed that the grant had been declined because the work went over the budget.
I called the company to ask what my options were. They told me I could contribute some of my own money, which I was willing to do, but I would have to choose either the loft insulation or the underfloor insulation. Chloe only sent me one quote instead of providing both options, which made it difficult to properly decide.
Because of this, I contacted Chloe again and asked if another surveyor could come out, as I didn’t feel the situation had been handled correctly. I was told they would send a senior surveyor, which gave me some reassurance at the time. Unfortunately, when the second surveyor arrived, he appeared to be just a normal surveyor rather than the senior one I had been promised.
After that visit, I waited over a week for a follow-up call but heard nothing. I eventually had to call the company myself and was met with a very rude adviser. I was told that quotes had already been sent to me for both the loft and underfloor insulation, which simply isn’t true. I was also told that the scheme had already ended, even though this was said at the end of February and the scheme actually runs until the end of March.
Overall, the experience has been extremely frustrating. Communication has been poor, information given has been inconsistent, and promises made were not kept. I expected much better service and honesty from the company, but instead the whole process has been very disappointing
9 februari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your review. We’d be happy to look into this further; however, we’re currently unable to locate your property details to help us identify it. Please contact us at customer.service@nextenergyuk.co.uk and our team will be happy to assist you.
We are sorry to hear that your experience didn’t meet your expectations and we appreciate you bringing this to our attention.
At Next Energy, customer satisfaction is a high priority and your feedback helps us to make improvements.
Absolutely recommend having damp works…
Absolutely recommend having damp works done and insulation. Don't need to keep the heating on for long due to retro fit works and my house is now an oven.A+++++
27 februari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased that you have had such a positive experience with us. We will share this with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you.
full retro fit works
I had a full retro work installation and it’s the best thing we done.. can feel the benefits already.. everyone was friendly, polite and professional from start to finish.. highly recommended
22 januari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your thoughtful review and for taking the time to share your feedback. We appreciate your kind words and are really pleased that you have had such a positive experience with us. At Next Energy, customer satisfaction is a priority and we are delighted that we have delivered that for you.
Brilliant job
Brilliant job they were clean tidy and professional. I would recommend next energy to anyone. Andrew and Nikki site managers went above and beyond, we can see a considerable difference already in 2 weeks with the warmth after internal wall insulation
26 januari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your wonderful review!
We’re delighted to hear that you’re already noticing a considerable difference in warmth in your home, following the installation of internal wall insulation.
We're really pleased you would recommend Next Energy as we pride ourselves on delivering an excellent customer service. We will share your feedback with our team.
Next Energy… 5 star
From start to Finish Next Energy offered a first class service ,all staff from surveyor To Plasterer knew their stuff, Left no mess and were always there to support us with any enquiries
12 januari 2026
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you so much for your kind review! We’re delighted to hear you received a first-class service from us. Our team takes great pride in their work, so it’s great to know our professionalism, cleanliness, and support stood out.
Fantastic experience from start to…
Fantastic experience from start to finish. Great communication from the first phone call to the last. Very quick service. All the lads who completed the works were respectful and cleaned up after themselves. I also had a follow up phone call to check I was happy too. Thank you!
12 december 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you so much for your review, we really appreciate it! We will share this with our team.
We’re really pleased to hear you had a fantastic experience from start to finish. Great communication and a respectful, tidy team are things we take a lot of pride in, so it’s lovely to see this recognised.
Big thank you to Nikki and Rebecca and…
Big thank you to Nikki and Rebecca and the Next Energy team. The new window door EWI and solar plants and I couldn't be happier with the process
1 juli 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to provide feedback, we really do appreciate it and we'll share it with our team.
We're really pleased you're happy with the process and the energy efficient works that have been installed in your home.
Obviously not a very efficient company…
Obviously not a very efficient company as one of there vans is parked outside my house and goes to the pub from 1.30pm till 6.00pm.
Wednesbury
17 december 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for bringing this to our attention.
We’re sorry for the impression this may have given. Company vehicles are often parked in local areas while our team is working nearby.
If you’re able to share any further details, please email us directly at customer.service@nextenergyuk.co.uk so we can look into it further.
Next Energy - Customer Service Team
Very well done polite all work done on…
Very well done polite all work done on time absolutely fantastic work
3 december 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to leave a review and share your feedback.
We strive to provide an excellent customer experience to all of our customers, and we're really pleased that you're delighted with the work and our service.
Next Energy review
The staff at Next Energy were extremely helpful throughout the whole process and the surveyor Alan was very very respectful and professional when carrying out the survey of my property. I would definitely recommend Next Energy to anyone considering having solar panels fitted to their property.
2 oktober 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your wonderful review!
We're really pleased the whole process was smooth and stress-free. Our team will be delighted with your comments and we'll share them with the team.
Thank you for the recommendation.
Site managers and customer liaison…
Site managers and customer liaison officers were very professional and have helped us out so much, taking every question into consideration and getting back to us in a timely manner.
5 december 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for taking the time to share your experience.
We’re really pleased to hear that our site managers and customer liaison officers were able to support you so well.
Very happy with the work
Very happy with the work, would absolutely recommend for any repairs
5 december 2025
Omdöme utan inbjudan
Svar från Next Energy UK
Thank you for your feedback.
We're really pleased you're happy with the work in your home. Thank you for recommending us!
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