Nationwide Accident Hire Limited Omdömen 

Nationwide have been absolutely incredible from first contact with Jake Walker to my case being handled by Sean Stephens. I am so grateful to the pair of them they was always an email or phone call away. They dealt with absolutely everything on my behalf and I couldn’t be more thankful.

SCAM COMPANY. Pretending to be Allianz. See other reviews on here saying the same. Asked for my policy number then told me I didn’t have a courtesy car as part of my policy. I phoned Allianz DIRECTLY later to find out I did have a car as part of it and they told me they regularly get these scam companies shut down.

Fake websites pretending to be Allianz insurance when I googled “Allianz car insurance claim”. They give you this scam company’s number. I got absolutely had by these vultures. They are not Allianz, they are a “claims handling” company. Basically a middle man leeching business.

DO NOT USE THEM GO THROUGH YOUR INSURER DIRECTLY: SCAM COMPANY!!

Rang them up to tell them I’d cottoned onto them and they pretended not to hear me after I called them a pack of vultures.

If you’ve used them, report them to trading standards, I have!

Imagine being someone who works there and literally waking up every day knowing you’re a vile, sub-human scumbag about to go into work to pray on vulnerable people who’ve just experienced a traumatic and potentially life-changing event just so someone else can get rich of people’s misery. You literally do not deserve to breathe the same air that humans breathe.

EDIT: Following their reply, yes they do advertise on Google. They advertise on dodgy websites which are made to look legitimate (just check the other reviews on here!). They then pretend to be your insurer on the phone, asking for policy numbers and claiming you don't have a courtesy car as part of your policy, all designed to trick the victim so they can leech business and someone else can get rich.

Those who work for this company are blood-sucking parasites. Low-life, bottom-feeding, sub-human vermin who go to work every day knowing they'll be praying upon some poor person who'se just suffered potentially life-altering trauma. Vile specimens.

Great service very helpful

Really helpful staff.
Phone calls are clear unlike many other companies that are muffled and difficult to hear. The staff are well spoken and easy to understand.
They're also understanding and helpful. Both in emails and over the phone.

Great service nice cuminication and quick reply

I had a good experience and was kept well informed by my case handler Nick.

so amazing!

Worst service , 1/10 star
Not available on calls
No revert to emails
Nothing at all
No help
Will not recommend anyone in life

This is a dodgy company pretending to be Allianz and taking control of our vehicle and offer a very low settlement figure to make money out of you bad fortune run run away from these people as soon as you can. Ongoing case. Six weeks later no end in sight

After some had hit my car, which was parked out side my house, for many weeks this company kept contacting the third party, every single team member was great, Showing great Empathy & listening skills of everyone I had spoken to were great. can’t remember everyone I had spoken too there names , but a few came to mind, Michael & Ryan O Brien was extremely excellent, all the team was great. Brilliant team, keep up the good work. They also worked so hard to get my money back from the third party, by contacting them & then giving me regular updates. This company was so fast on giving updates & are they do care for the customer feelings, when upset about reckless drivers going in to their parked cars, all the team where very kind, they heard my feelings & did everything to their best of their ability so I can get my money back from the third party at fault, which wasn’t responding for weeks! Thank you to all the wonderful team!

Good service. Kept the process easy. Never been involved in an incident like this before kept me informed all the way through. Steven Payne was a great help.
One aspect puzzled me greatly. How can a vehicle be written off when no one comes out to do an I spection

After my accident nationwide acted very fast to sort me a hire car and then dealt with everything from start to finish keeping me informed every step of the way.

They did what they were meant to. However it was difficult speaking to someone via the phone most of the time it just rang and rang or you were on hold until it just ended. Their communication to each other needs to improve as my handler was on holiday the person I spoke to did not relay the information back to them when they returned. Emails were replied to very quickly and they were very clear on what was happening.

Well I would just like to say a big big thank you to Steven Scott who dealt with my non fault case Great assistance and handling Was dealt with great haste and professionalism. Steven Scott who handled my case was very polite and informative every step of the way and kept me in the loop always no matter how big or small the update was.i had been calling previously before I spoke to Steven Scott and the person who actually was dealing with my case was called Sean Steven very unprofessional no communication what so ever emails after email no update Steven Scott was a god send he updated me made sure I was paid out and it be reached in my account can't thank Steven Scott enough yes in the beginning not a great start at all but the finish was excellent I'm so happy thank you Steven Scott your boss should give you a bonus for what you did for me that day 😀

All communication was very clear and helpful my emails were answered promptly and staff member I dealt with Jack Wright was very patient and understanding with me and very polite and professional

I would like to express my sincere appreciation and gratitude to the entire team at Nationwide Accident Hire for their outstanding service and support throughout my accident claim.

From the very beginning, everyone was kind, professional, and genuinely supportive. They kept me informed at every stage, answered all of my questions with patience, and made what was a very stressful experience much easier to deal with.

I was especially impressed by how efficiently they arranged everything, communicated clearly, and always treated me with respect and care. Their dedication and professionalism gave me confidence that my case was being handled properly.

Thank you to everyone at Nationwide Accident Hire for your excellent customer service and for supporting me through such a difficult time. I truly appreciate all your hard work and would highly recommend Nationwide Hire to anyone who needs assistance after an accident.

A special thank you to Steven and Daniel for their exceptional support, prompt communication, and kindness throughout the process. Their professionalism and reassurance made a real difference, and I am truly grateful for all help.

Friendly helpful very quick getting it sorted Steven Payne has been very helpful

Nationwide Accident Hire took possession of my vehicle in August 2025 under the impression they were my insurance company, Admiral. As the registered keeper, I am now facing court prosecution (July 2026) due to their failure to process the scrapping/transfer of ownership. I am writing this review in the hopes someone will contact me to resolve this issue as I am struggling to get urgent contact from the firm.

I was hit by a lorry in August 25. Police at the scene told me to call my insurance. I was alone and in shock and googled "Admiral phone number" and have been since been told by Admiral they never had record of any call relating to that accident, and that Nationwide must have been "posing" as Admiral via a sponsored ad.

I unknowingly handed the keys over, under the impression it was my insurance company and allowed them to salvage my vehicle. It was deemed as a total loss, and I was told in September that there was "an outstanding payment relating to the scrap of the vehicle" (by Mateus).

Fast forward to June 2026, we have a court summons for being the registered keeper of an "uninsured vehicle". When asking for proof of the supposed "scrapping" to show to the court, they simply provided a damage report. I did an HPI check and it says the vehicle has not been scrapped at all. I asked Mateus for clarification and confirmation of the scrapyard they used and have heard nothing, which leads me to believe the vehicle has not been scrapped, and therefore they have misled, failed to file correct paperwork and failed to properly advise and therefore are the reason I am being prosecuted.

AVOID THIS COMPANY IF YOU DO NOT WANT TO FACE COURT CHARGES.

Very helpful very polite easy to talk to was happy with curtsy car speed they got me and all round happy with the service I received

Extremely disappointed – vehicle destroyed without my consent
Very disappointed with Nationwide. My car was settled on a vehicle retention basis, but it was destroyed without my consent. I am a taxi driver and this has caused major disruption to my work. The £1,000 compensation offered does not reflect the loss or the inconvenience caused. I am still waiting for a fair resolution.